feat: find SLA based on customer group's ancestors
diff --git a/erpnext/support/doctype/service_level_agreement/service_level_agreement.py b/erpnext/support/doctype/service_level_agreement/service_level_agreement.py
index 5f8f83d..9dfe339 100644
--- a/erpnext/support/doctype/service_level_agreement/service_level_agreement.py
+++ b/erpnext/support/doctype/service_level_agreement/service_level_agreement.py
@@ -22,6 +22,7 @@
time_diff_in_seconds,
to_timedelta,
)
+from frappe.utils.nestedset import get_ancestors_of
from frappe.utils.safe_exec import get_safe_globals
from erpnext.support.doctype.issue.issue import get_holidays
@@ -248,7 +249,7 @@
customer = doc.get('customer')
or_filters.append(
- ["Service Level Agreement", "entity", "in", [customer, get_customer_group(customer), get_customer_territory(customer)]]
+ ["Service Level Agreement", "entity", "in", [customer] + get_customer_group(customer) + get_customer_territory(customer)]
)
default_sla_filter = filters + [["Service Level Agreement", "default_service_level_agreement", "=", 1]]
@@ -275,11 +276,23 @@
return {"doc": doc.as_dict(), "nowdate": nowdate, "frappe": frappe._dict(utils=get_safe_globals().get("frappe").get("utils"))}
def get_customer_group(customer):
- return frappe.db.get_value("Customer", customer, "customer_group") if customer else None
+ customer_groups = []
+ customer_group = frappe.db.get_value("Customer", customer, "customer_group") if customer else None
+ if customer_group:
+ ancestors = get_ancestors_of("Customer Group", customer_group)
+ customer_groups = [customer_group] + ancestors
+
+ return customer_groups
def get_customer_territory(customer):
- return frappe.db.get_value("Customer", customer, "territory") if customer else None
+ customer_territories = []
+ customer_territory = frappe.db.get_value("Customer", customer, "territory") if customer else None
+ if customer_territory:
+ ancestors = get_ancestors_of("Territory", customer_territory)
+ customer_territories = [customer_territory] + ancestors
+
+ return customer_territories
@frappe.whitelist()
@@ -299,7 +312,7 @@
if customer:
# Include SLA with No Entity and Entity Type
or_filters.append(
- ["Service Level Agreement", "entity", "in", [customer, get_customer_group(customer), get_customer_territory(customer), ""]]
+ ["Service Level Agreement", "entity", "in", [""] + [customer] + get_customer_group(customer) + get_customer_territory(customer)]
)
return {
@@ -343,6 +356,8 @@
service_level_agreement = get_active_service_level_agreement_for(doc)
+ print(service_level_agreement)
+
if not service_level_agreement:
return