fix(issue): Add issue name in Task and fix description in Issue
diff --git a/erpnext/projects/doctype/task/task.json b/erpnext/projects/doctype/task/task.json
index d904d70..2602aef 100644
--- a/erpnext/projects/doctype/task/task.json
+++ b/erpnext/projects/doctype/task/task.json
@@ -83,6 +83,39 @@
"allow_bulk_edit": 0,
"allow_in_quick_entry": 0,
"allow_on_submit": 0,
+ "bold": 0,
+ "collapsible": 0,
+ "columns": 0,
+ "fieldname": "issue",
+ "fieldtype": "Link",
+ "hidden": 0,
+ "ignore_user_permissions": 0,
+ "ignore_xss_filter": 0,
+ "in_filter": 0,
+ "in_global_search": 0,
+ "in_list_view": 0,
+ "in_standard_filter": 0,
+ "label": "Issue",
+ "length": 0,
+ "no_copy": 0,
+ "options": "Issue",
+ "permlevel": 0,
+ "precision": "",
+ "print_hide": 0,
+ "print_hide_if_no_value": 0,
+ "read_only": 0,
+ "remember_last_selected_value": 0,
+ "report_hide": 0,
+ "reqd": 0,
+ "search_index": 0,
+ "set_only_once": 0,
+ "translatable": 0,
+ "unique": 0
+ },
+ {
+ "allow_bulk_edit": 0,
+ "allow_in_quick_entry": 0,
+ "allow_on_submit": 0,
"bold": 1,
"collapsible": 0,
"columns": 0,
@@ -217,6 +250,38 @@
"allow_bulk_edit": 0,
"allow_in_quick_entry": 0,
"allow_on_submit": 0,
+ "bold": 0,
+ "collapsible": 0,
+ "columns": 0,
+ "fieldname": "color",
+ "fieldtype": "Color",
+ "hidden": 0,
+ "ignore_user_permissions": 0,
+ "ignore_xss_filter": 0,
+ "in_filter": 0,
+ "in_global_search": 0,
+ "in_list_view": 0,
+ "in_standard_filter": 0,
+ "label": "Color",
+ "length": 0,
+ "no_copy": 0,
+ "permlevel": 0,
+ "precision": "",
+ "print_hide": 0,
+ "print_hide_if_no_value": 0,
+ "read_only": 0,
+ "remember_last_selected_value": 0,
+ "report_hide": 0,
+ "reqd": 0,
+ "search_index": 0,
+ "set_only_once": 0,
+ "translatable": 0,
+ "unique": 0
+ },
+ {
+ "allow_bulk_edit": 0,
+ "allow_in_quick_entry": 0,
+ "allow_on_submit": 0,
"bold": 1,
"collapsible": 0,
"columns": 0,
@@ -251,11 +316,11 @@
"allow_in_quick_entry": 0,
"allow_on_submit": 0,
"bold": 0,
- "collapsible": 0,
- "collapsible_depends_on": "",
+ "collapsible": 1,
+ "collapsible_depends_on": "eval:doc.__islocal",
"columns": 0,
"depends_on": "",
- "fieldname": "section_break_10",
+ "fieldname": "sb_timeline",
"fieldtype": "Section Break",
"hidden": 0,
"ignore_user_permissions": 0,
@@ -264,6 +329,7 @@
"in_global_search": 0,
"in_list_view": 0,
"in_standard_filter": 0,
+ "label": "Timeline",
"length": 0,
"no_copy": 0,
"permlevel": 0,
@@ -519,42 +585,10 @@
"allow_on_submit": 0,
"bold": 0,
"collapsible": 0,
- "columns": 0,
- "fieldname": "color",
- "fieldtype": "Color",
- "hidden": 0,
- "ignore_user_permissions": 0,
- "ignore_xss_filter": 0,
- "in_filter": 0,
- "in_global_search": 0,
- "in_list_view": 0,
- "in_standard_filter": 0,
- "label": "Color",
- "length": 0,
- "no_copy": 0,
- "permlevel": 0,
- "precision": "",
- "print_hide": 0,
- "print_hide_if_no_value": 0,
- "read_only": 0,
- "remember_last_selected_value": 0,
- "report_hide": 0,
- "reqd": 0,
- "search_index": 0,
- "set_only_once": 0,
- "translatable": 0,
- "unique": 0
- },
- {
- "allow_bulk_edit": 0,
- "allow_in_quick_entry": 0,
- "allow_on_submit": 0,
- "bold": 0,
- "collapsible": 0,
"collapsible_depends_on": "",
"columns": 0,
"depends_on": "",
- "fieldname": "section_break0",
+ "fieldname": "sb_details",
"fieldtype": "Section Break",
"hidden": 0,
"ignore_user_permissions": 0,
@@ -563,10 +597,11 @@
"in_global_search": 0,
"in_list_view": 0,
"in_standard_filter": 0,
+ "label": "Details",
"length": 0,
"no_copy": 0,
"oldfieldtype": "Section Break",
- "options": "Simple",
+ "options": "",
"permlevel": 0,
"print_hide": 0,
"print_hide_if_no_value": 0,
@@ -596,7 +631,7 @@
"in_global_search": 0,
"in_list_view": 0,
"in_standard_filter": 0,
- "label": "Details",
+ "label": "Task Description",
"length": 0,
"no_copy": 0,
"oldfieldname": "description",
@@ -624,7 +659,7 @@
"collapsible_depends_on": "",
"columns": 0,
"depends_on": "",
- "fieldname": "section_break",
+ "fieldname": "sb_depends_on",
"fieldtype": "Section Break",
"hidden": 0,
"ignore_user_permissions": 0,
@@ -726,7 +761,7 @@
"columns": 0,
"depends_on": "",
"description": "",
- "fieldname": "actual",
+ "fieldname": "sb_actual",
"fieldtype": "Section Break",
"hidden": 0,
"ignore_user_permissions": 0,
@@ -893,10 +928,10 @@
"allow_in_quick_entry": 0,
"allow_on_submit": 0,
"bold": 0,
- "collapsible": 0,
+ "collapsible": 1,
"columns": 0,
"depends_on": "",
- "fieldname": "section_break_17",
+ "fieldname": "sb_costing",
"fieldtype": "Section Break",
"hidden": 0,
"ignore_user_permissions": 0,
@@ -905,6 +940,7 @@
"in_global_search": 0,
"in_list_view": 0,
"in_standard_filter": 0,
+ "label": "Costing",
"length": 0,
"no_copy": 0,
"permlevel": 0,
@@ -1058,9 +1094,9 @@
"allow_in_quick_entry": 0,
"allow_on_submit": 0,
"bold": 0,
- "collapsible": 0,
+ "collapsible": 1,
"columns": 0,
- "fieldname": "more_details",
+ "fieldname": "sb_more_info",
"fieldtype": "Section Break",
"hidden": 0,
"ignore_user_permissions": 0,
@@ -1069,7 +1105,7 @@
"in_global_search": 0,
"in_list_view": 0,
"in_standard_filter": 0,
- "label": "",
+ "label": "More Info",
"length": 0,
"no_copy": 0,
"permlevel": 0,
diff --git a/erpnext/support/doctype/issue/issue.json b/erpnext/support/doctype/issue/issue.json
index 21cf2f7..7cb0df2 100644
--- a/erpnext/support/doctype/issue/issue.json
+++ b/erpnext/support/doctype/issue/issue.json
@@ -1,5 +1,6 @@
{
"allow_copy": 0,
+ "allow_events_in_timeline": 0,
"allow_guest_to_view": 0,
"allow_import": 1,
"allow_rename": 1,
@@ -349,8 +350,9 @@
"allow_on_submit": 0,
"bold": 0,
"collapsible": 1,
+ "collapsible_depends_on": "eval:doc.status!=\"Closed\"",
"columns": 0,
- "fieldname": "section_break_7",
+ "fieldname": "sb_details",
"fieldtype": "Section Break",
"hidden": 0,
"ignore_user_permissions": 0,
@@ -416,7 +418,7 @@
"bold": 0,
"collapsible": 1,
"columns": 0,
- "fieldname": "response",
+ "fieldname": "sb_response",
"fieldtype": "Section Break",
"hidden": 0,
"ignore_user_permissions": 0,
@@ -511,7 +513,7 @@
"bold": 0,
"collapsible": 1,
"columns": 0,
- "fieldname": "additional_info",
+ "fieldname": "sb_additional_info",
"fieldtype": "Section Break",
"hidden": 0,
"ignore_user_permissions": 0,
@@ -736,7 +738,7 @@
"bold": 0,
"collapsible": 1,
"columns": 0,
- "fieldname": "section_break_19",
+ "fieldname": "sb_resoution",
"fieldtype": "Section Break",
"hidden": 0,
"ignore_user_permissions": 0,
@@ -1035,7 +1037,7 @@
"issingle": 0,
"istable": 0,
"max_attachments": 0,
- "modified": "2018-08-21 14:44:27.615004",
+ "modified": "2019-02-14 02:55:47.562611",
"modified_by": "Administrator",
"module": "Support",
"name": "Issue",
diff --git a/erpnext/support/doctype/issue/issue.py b/erpnext/support/doctype/issue/issue.py
index 3e498c8..7e13947 100755
--- a/erpnext/support/doctype/issue/issue.py
+++ b/erpnext/support/doctype/issue/issue.py
@@ -19,10 +19,12 @@
return "{0}: {1}".format(_(self.status), self.subject)
def validate(self):
- if (self.get("__islocal") and self.via_customer_portal):
+ if self.is_new() and self.via_customer_portal:
self.flags.create_communication = True
+
if not self.raised_by:
self.raised_by = frappe.session.user
+
self.update_status()
self.set_lead_contact(self.raised_by)
@@ -32,16 +34,18 @@
def on_update(self):
# create the communication email and remove the description
- if (self.flags.create_communication and self.via_customer_portal):
+ if self.flags.create_communication and self.via_customer_portal:
self.create_communication()
self.flags.communication_created = None
def set_lead_contact(self, email_id):
import email.utils
+
email_id = email.utils.parseaddr(email_id)[1]
if email_id:
if not self.lead:
self.lead = frappe.db.get_value("Lead", {"email_id": email_id})
+
if not self.contact and not self.customer:
self.contact = frappe.db.get_value("Contact", {"email_id": email_id})
@@ -81,22 +85,27 @@
communication.ignore_mandatory = True
communication.save()
- self.db_set("description", "")
-
def split_issue(self, subject, communication_id):
# Bug: Pressing enter doesn't send subject
from copy import deepcopy
+
replicated_issue = deepcopy(self)
replicated_issue.subject = subject
frappe.get_doc(replicated_issue).insert()
+
# Replicate linked Communications
- # todo get all communications in timeline before this, and modify them to append them to new doc
+ # TODO: get all communications in timeline before this, and modify them to append them to new doc
comm_to_split_from = frappe.get_doc("Communication", communication_id)
- communications = frappe.get_all("Communication", filters={"reference_name": comm_to_split_from.reference_name, "reference_doctype": "Issue", "creation": ('>=', comm_to_split_from.creation)})
+ communications = frappe.get_all("Communication",
+ filters={"reference_doctype": "Issue",
+ "reference_name": comm_to_split_from.reference_name,
+ "creation": ('>=', comm_to_split_from.creation)})
+
for communication in communications:
doc = frappe.get_doc("Communication", communication.name)
doc.reference_name = replicated_issue.name
doc.save(ignore_permissions=True)
+
return replicated_issue.name
@@ -113,9 +122,11 @@
def get_issue_list(doctype, txt, filters, limit_start, limit_page_length=20, order_by=None):
from frappe.www.list import get_list
+
user = frappe.session.user
contact = frappe.db.get_value('Contact', {'user': user}, 'name')
customer = None
+
if contact:
contact_doc = frappe.get_doc('Contact', contact)
customer = contact_doc.get_link_for('Customer')
@@ -130,6 +141,13 @@
@frappe.whitelist()
+def set_multiple_status(names, status):
+ names = json.loads(names)
+ for name in names:
+ set_status(name, status)
+
+
+@frappe.whitelist()
def set_status(name, status):
st = frappe.get_doc("Issue", name)
st.status = status
@@ -137,7 +155,7 @@
def auto_close_tickets():
- """ auto close the replied support tickets after 7 days """
+ """Auto-close replied support tickets after 7 days"""
auto_close_after_days = frappe.db.get_value("Support Settings", "Support Settings", "close_issue_after_days") or 7
issues = frappe.db.sql(""" select name from tabIssue where status='Replied' and
@@ -150,12 +168,6 @@
doc.flags.ignore_mandatory = True
doc.save()
-@frappe.whitelist()
-def set_multiple_status(names, status):
- names = json.loads(names)
- for name in names:
- set_status(name, status)
-
def has_website_permission(doc, ptype, user, verbose=False):
from erpnext.controllers.website_list_for_contact import has_website_permission