diff --git a/home/__init__.py b/home/__init__.py
index 4978791..862d486 100644
--- a/home/__init__.py
+++ b/home/__init__.py
@@ -1,4 +1,5 @@
 import webnotes
+from webnotes import msgprint
 
 feed_dict = {
 	# Project
@@ -29,12 +30,45 @@
 	# Support
 	'Customer Issue':       ['[%(status)s] %(description)s by %(customer_name)s', '#000080'],
 	'Maintenance Visit':['To %(customer_name)s', '#4169E1'],
-	'Support Ticket':       ['[%(status)s] %(subject)s', '#000080']
+	#'Support Ticket':       ['[%(status)s] %(subject)s', '#000080']
+	'Support Ticket':       '#000080'
 }
 
+feed_dict_color = {
+	# Project
+	'Project': '#000080',
+	
+	# Sales
+	'Lead':	'#000080',
+	'Quotation': '#4169E1',
+	'Sales Order': '#4169E1',
+
+	# Purchase
+	'Supplier': '#6495ED',
+	'Purchase Order': '#4169E1',
+
+	# Stock
+	'Delivery Note': '#4169E1',
+
+	# Accounts
+	'Journal Voucher': '#4169E1',
+	'Payable Voucher': '#4169E1',
+	'Receivable Voucher': '#4169E1',
+
+	# HR
+	'Expense Voucher': '#4169E1',
+	'Salary Slip': '#4169E1',
+	'Leave Transaction': '#4169E1',
+
+	# Support
+	'Customer Issue': '#000080',
+	'Maintenance Visit': '#4169E1',
+	'Support Ticket': '#000080'
+}
 
 def make_feed(doc, subject, color):
 	"makes a new Feed record"
+	#msgprint(subject)
 	from webnotes.model.doc import Document
 	webnotes.conn.sql("delete from tabFeed where doc_type=%s and doc_name=%s", (doc.doctype, doc.name))
 	f = Document('Feed')
@@ -46,8 +80,14 @@
 	
 def update_feed(doc):   
 	"adds a new feed"
-	subject, color = feed_dict.get(doc.doctype, [None, None])
+	prop_rec = webnotes.conn.sql("select value from `tabProperty Setter` where doc_type = %s and property = 'subject'", (doc.doctype))
+	if prop_rec:		
+		subject = prop_rec[0][0]
+	else:	
+		rec = webnotes.conn.sql("select subject from tabDocType where name=%s", (doc.doctype))
+		subject = rec[0][0]
+	
+	subject, color = [subject, feed_dict_color.get(doc.doctype)]
 	if subject:
 		subject = subject % doc.fields
 		make_feed(doc, subject, color)
-
diff --git a/maintenance/doctype/support_ticket/__init__.py b/maintenance/doctype/support_ticket/__init__.py
index 398ee7f..959a751 100644
--- a/maintenance/doctype/support_ticket/__init__.py
+++ b/maintenance/doctype/support_ticket/__init__.py
@@ -54,7 +54,8 @@
 			d.save(1)
 
 		# update feed
-		update_feed(d)
+		update_feed(d)	
+		
 
 def get_support_mails():
 	"""
diff --git a/maintenance/doctype/support_ticket/support_ticket.js b/maintenance/doctype/support_ticket/support_ticket.js
index 3e43edc..584f412 100644
--- a/maintenance/doctype/support_ticket/support_ticket.js
+++ b/maintenance/doctype/support_ticket/support_ticket.js
@@ -33,8 +33,14 @@
 	
 	refresh: function(doc) {
 		cs.make_listing(doc);
-		if(!doc.__islocal) {
-			// can't change the main message & subject once set
+		if(!doc.__islocal) {					
+			
+			if(doc.allocated_to) 
+			  set_field_permlevel('status',2);
+			  if(user==doc.allocated_to && doc.status!='Closed') cur_frm.add_custom_button('Close Ticket', cs['Close Ticket']);
+			  if(doc.status=='Closed') cur_frm.add_custom_button('Re-Open Ticket', cs['Re-Open Ticket']);
+			
+			// can't change the main message & subject once set  
 			set_field_permlevel('subject',2);
 			set_field_permlevel('description',2);
 			set_field_permlevel('raised_by',2);
@@ -87,10 +93,37 @@
 		}
 		if(doc.customer) $c_obj(make_doclist(doc.doctype, doc.name), 'get_default_customer_address', '', callback);
 		if(doc.customer) unhide_field(['customer_name','address_display','contact_display','contact_mobile','contact_email']);
+	}, 
+	
+	'Close Ticket': function() {
+		var doc = cur_frm.doc
+		
+		var answer = confirm("Close Ticket "+doc.name+"?\n\nAllocated To: "+doc.allocated_to+"\n\nSubject: "+doc.subject+"");
+		if(answer) {
+			if(doc.name) 
+				$c_obj([doc],'close_ticket','',function(r,rt) {
+					cur_frm.refresh();
+				});
+		}
+	},
+	
+	'Re-Open Ticket': function() {
+		var doc = cur_frm.doc
+		
+		var answer = confirm("Re-Open Ticket "+doc.name+"?\n\nAllocated To: "+doc.allocated_to+"\n\nSubject: "+doc.subject+"");
+		if(answer) {
+			if(doc.name) 
+				$c_obj([doc],'reopen_ticket','',function(r,rt) {
+					cur_frm.refresh();
+				});
+		}
 	}
+
+	
 })
 
 
+
 EmailMessage = function(parent, args, list, idx) {
 	var me = this;
 	$.extend(this, args);
diff --git a/maintenance/doctype/support_ticket/support_ticket.py b/maintenance/doctype/support_ticket/support_ticket.py
index c4af0ed..75defbe 100644
--- a/maintenance/doctype/support_ticket/support_ticket.py
+++ b/maintenance/doctype/support_ticket/support_ticket.py
@@ -1,6 +1,7 @@
 import webnotes
 
 from utilities.transaction_base import TransactionBase
+from home import update_feed
 
 class DocType(TransactionBase):
 	def __init__(self, doc, doclist=[]):
@@ -46,3 +47,11 @@
 		d.mail = response
 		d.content_type = content_type
 		d.save(1)
+		
+	def close_ticket(self):
+		webnotes.conn.set(self.doc,'status','Closed')
+		update_feed(self.doc)
+
+	def reopen_ticket(self):
+		webnotes.conn.set(self.doc,'status','Open')		
+		update_feed(self.doc)		
diff --git a/maintenance/doctype/support_ticket/support_ticket.txt b/maintenance/doctype/support_ticket/support_ticket.txt
index 267dade..2b0fa9b 100644
--- a/maintenance/doctype/support_ticket/support_ticket.txt
+++ b/maintenance/doctype/support_ticket/support_ticket.txt
@@ -1,6 +1,6 @@
 [
 	{
-		'_last_update': '1308914721',
+		'_last_update': '1309771514',
 		'allow_attach': None,
 		'allow_copy': None,
 		'allow_email': None,
@@ -29,7 +29,7 @@
 		'istable': None,
 		'max_attachments': None,
 		'menu_index': None,
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'module': 'Maintenance',
 		'name': 'Support Ticket',
@@ -53,7 +53,7 @@
 		'subject': '%(subject)s',
 		'tag_fields': 'status,allocated_to',
 		'use_template': None,
-		'version': 143
+		'version': 148
 	},
 	{
 		'amend': 0,
@@ -65,7 +65,7 @@
 		'execute': None,
 		'idx': 1,
 		'match': None,
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'PERM00823',
 		'owner': 'Administrator',
@@ -88,7 +88,7 @@
 		'execute': None,
 		'idx': 2,
 		'match': 'customer',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'PERM00824',
 		'owner': 'Administrator',
@@ -111,7 +111,7 @@
 		'execute': None,
 		'idx': 3,
 		'match': None,
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'PERM00825',
 		'owner': 'Administrator',
@@ -134,7 +134,7 @@
 		'execute': None,
 		'idx': 4,
 		'match': 'allocated_to',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'PERM00826',
 		'owner': 'Administrator',
@@ -157,7 +157,7 @@
 		'execute': None,
 		'idx': 5,
 		'match': None,
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'PERM00827',
 		'owner': 'Administrator',
@@ -186,7 +186,7 @@
 		'idx': 1,
 		'in_filter': 0,
 		'label': 'Status',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04803',
 		'no_column': None,
@@ -201,7 +201,7 @@
 		'permlevel': 1,
 		'print_hide': None,
 		'report_hide': None,
-		'reqd': 0,
+		'reqd': 1,
 		'search_index': 1,
 		'trigger': None,
 		'width': None
@@ -216,13 +216,13 @@
 		'docstatus': 0,
 		'doctype': 'DocField',
 		'fieldname': 'subject',
-		'fieldtype': 'Text',
+		'fieldtype': 'Small Text',
 		'hidden': None,
 		'icon': None,
 		'idx': 2,
 		'in_filter': 1,
 		'label': 'Subject',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04804',
 		'no_column': None,
@@ -258,7 +258,7 @@
 		'idx': 3,
 		'in_filter': 1,
 		'label': 'Raised By (Email)',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04805',
 		'no_column': None,
@@ -294,7 +294,7 @@
 		'idx': 4,
 		'in_filter': None,
 		'label': 'Description',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04806',
 		'no_column': None,
@@ -330,7 +330,7 @@
 		'idx': 5,
 		'in_filter': None,
 		'label': 'Problem Description',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL05248',
 		'no_column': None,
@@ -353,7 +353,7 @@
 	{
 		'allow_on_submit': None,
 		'colour': None,
-		'creation': '2011-06-24 11:54:03',
+		'creation': '2011-06-29 17:28:05',
 		'default': None,
 		'depends_on': 'eval:!doc.__islocal',
 		'description': None,
@@ -366,9 +366,9 @@
 		'idx': 6,
 		'in_filter': None,
 		'label': 'Thread HTML',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
-		'name': 'FL05356',
+		'name': 'FL05360',
 		'no_column': None,
 		'no_copy': None,
 		'oldfieldname': None,
@@ -402,7 +402,7 @@
 		'idx': 7,
 		'in_filter': None,
 		'label': 'New Response',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04808',
 		'no_column': None,
@@ -438,7 +438,7 @@
 		'idx': 8,
 		'in_filter': None,
 		'label': 'Send',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04809',
 		'no_column': None,
@@ -461,7 +461,7 @@
 	{
 		'allow_on_submit': None,
 		'colour': 'White:FFF',
-		'creation': '2011-06-24 11:54:03',
+		'creation': '2011-06-29 17:28:05',
 		'default': None,
 		'depends_on': None,
 		'description': None,
@@ -474,9 +474,9 @@
 		'idx': 9,
 		'in_filter': None,
 		'label': 'Additional Info',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
-		'name': 'FL05357',
+		'name': 'FL05361',
 		'no_column': None,
 		'no_copy': None,
 		'oldfieldname': None,
@@ -497,7 +497,7 @@
 	{
 		'allow_on_submit': None,
 		'colour': None,
-		'creation': '2011-06-24 11:54:03',
+		'creation': '2011-06-29 17:28:05',
 		'default': None,
 		'depends_on': 'eval:!doc.__islocal',
 		'description': None,
@@ -510,9 +510,9 @@
 		'idx': 10,
 		'in_filter': None,
 		'label': None,
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
-		'name': 'FL05358',
+		'name': 'FL05362',
 		'no_column': None,
 		'no_copy': None,
 		'oldfieldname': None,
@@ -546,7 +546,7 @@
 		'idx': 11,
 		'in_filter': 1,
 		'label': 'Customer',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04812',
 		'no_column': None,
@@ -582,7 +582,7 @@
 		'idx': 12,
 		'in_filter': 1,
 		'label': 'Customer Name',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04813',
 		'no_column': None,
@@ -605,7 +605,7 @@
 	{
 		'allow_on_submit': None,
 		'colour': None,
-		'creation': '2011-06-24 12:20:56',
+		'creation': '2011-06-29 17:28:04',
 		'default': None,
 		'depends_on': None,
 		'description': None,
@@ -618,9 +618,9 @@
 		'idx': 13,
 		'in_filter': None,
 		'label': 'Address',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
-		'name': 'FL05399',
+		'name': 'FL05355',
 		'no_column': None,
 		'no_copy': None,
 		'oldfieldname': None,
@@ -641,7 +641,7 @@
 	{
 		'allow_on_submit': None,
 		'colour': None,
-		'creation': '2011-06-24 12:20:56',
+		'creation': '2011-06-29 17:28:04',
 		'default': None,
 		'depends_on': None,
 		'description': None,
@@ -654,9 +654,9 @@
 		'idx': 14,
 		'in_filter': None,
 		'label': 'Contact Name',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
-		'name': 'FL05401',
+		'name': 'FL05356',
 		'no_column': None,
 		'no_copy': None,
 		'oldfieldname': None,
@@ -677,7 +677,7 @@
 	{
 		'allow_on_submit': None,
 		'colour': None,
-		'creation': '2011-06-24 12:20:56',
+		'creation': '2011-06-29 17:28:05',
 		'default': None,
 		'depends_on': None,
 		'description': None,
@@ -690,9 +690,9 @@
 		'idx': 15,
 		'in_filter': None,
 		'label': 'Mobile No',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
-		'name': 'FL05400',
+		'name': 'FL05357',
 		'no_column': None,
 		'no_copy': None,
 		'oldfieldname': None,
@@ -713,7 +713,7 @@
 	{
 		'allow_on_submit': None,
 		'colour': None,
-		'creation': '2011-05-23 10:18:58',
+		'creation': '2011-06-29 17:28:05',
 		'default': None,
 		'depends_on': None,
 		'description': None,
@@ -726,9 +726,9 @@
 		'idx': 16,
 		'in_filter': None,
 		'label': 'Contact Email',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
-		'name': 'FL04814',
+		'name': 'FL05358',
 		'no_column': None,
 		'no_copy': None,
 		'oldfieldname': 'contact_no',
@@ -762,7 +762,7 @@
 		'idx': 17,
 		'in_filter': None,
 		'label': 'Opening Date',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04815',
 		'no_column': None,
@@ -798,7 +798,7 @@
 		'idx': 18,
 		'in_filter': None,
 		'label': 'Opening Time',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04816',
 		'no_column': None,
@@ -821,7 +821,7 @@
 	{
 		'allow_on_submit': None,
 		'colour': None,
-		'creation': '2011-06-24 11:54:03',
+		'creation': '2011-06-29 17:28:05',
 		'default': None,
 		'depends_on': 'eval:!doc.__islocal',
 		'description': None,
@@ -834,9 +834,9 @@
 		'idx': 19,
 		'in_filter': None,
 		'label': None,
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
-		'name': 'FL05359',
+		'name': 'FL05363',
 		'no_column': None,
 		'no_copy': None,
 		'oldfieldname': None,
@@ -856,7 +856,7 @@
 	},
 	{
 		'allow_on_submit': None,
-		'colour': None,
+		'colour': 'White:FFF',
 		'creation': '2011-05-23 10:18:58',
 		'default': None,
 		'depends_on': 'eval:!doc.__islocal',
@@ -870,7 +870,7 @@
 		'idx': 20,
 		'in_filter': 1,
 		'label': 'Allocated To',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04818',
 		'no_column': None,
@@ -900,13 +900,13 @@
 		'docstatus': 0,
 		'doctype': 'DocField',
 		'fieldname': 'resolution_details',
-		'fieldtype': 'Text',
+		'fieldtype': 'Small Text',
 		'hidden': None,
 		'icon': None,
 		'idx': 21,
 		'in_filter': None,
 		'label': 'Resolution Details',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04819',
 		'no_column': None,
@@ -928,7 +928,7 @@
 	},
 	{
 		'allow_on_submit': None,
-		'colour': None,
+		'colour': 'White:FFF',
 		'creation': '2011-05-23 10:18:58',
 		'default': None,
 		'depends_on': 'eval:!doc.__islocal',
@@ -942,7 +942,7 @@
 		'idx': 22,
 		'in_filter': 0,
 		'label': 'Resolution Date',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04820',
 		'no_column': None,
@@ -978,7 +978,7 @@
 		'idx': 23,
 		'in_filter': None,
 		'label': 'Resolution Time',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL04821',
 		'no_column': None,
@@ -1014,7 +1014,7 @@
 		'idx': 24,
 		'in_filter': None,
 		'label': 'Content Type',
-		'modified': '2011-06-27 11:30:33',
+		'modified': '2011-07-04 15:13:48',
 		'modified_by': 'Administrator',
 		'name': 'FL05251',
 		'no_column': None,