diff --git a/stock/doctype/serial_no/serial_no.js b/stock/doctype/serial_no/serial_no.js
index af62c72..9e1426c 100644
--- a/stock/doctype/serial_no/serial_no.js
+++ b/stock/doctype/serial_no/serial_no.js
@@ -8,28 +8,27 @@
 // 
 // This program is distributed in the hope that it will be useful,
 // but WITHOUT ANY WARRANTY; without even the implied warranty of
-// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.	See the
 // GNU General Public License for more details.
 // 
 // You should have received a copy of the GNU General Public License
-// along with this program.  If not, see <http://www.gnu.org/licenses/>.
+// along with this program.	If not, see <http://www.gnu.org/licenses/>.
 
 cur_frm.cscript.onload = function(doc, cdt, cdn) {
-  if(!doc.status) set_multiple(cdt, cdn, {status:'In Store'});
-  if(doc.__islocal) hide_field(['supplier_name','address_display'])
+	if(!doc.status) set_multiple(cdt, cdn, {status:'In Store'});
+	if(doc.__islocal) hide_field(['supplier_name','address_display'])
 }
 
 
 cur_frm.cscript.refresh = function(doc, cdt, cdn) {
-  if(!doc.__islocal) {
-    flds = ['item_code', 'warehouse', 'purchase_document_type', 'purchase_document_no', 'purchase_date', 'purchase_time', 'purchase_rate', 'supplier']
-    for(i=0;i<flds.length;i++) 
-      cur_frm.set_df_property(flds[i], 'read_only', 1);
-  }
+	flds = ['status', 'item_code', 'warehouse', 'purchase_document_type', 
+	'purchase_document_no', 'purchase_date', 'purchase_time', 'purchase_rate', 
+	'supplier']
+	for(i=0;i<flds.length;i++) {
+		cur_frm.set_df_property(flds[i], 'read_only', doc.__islocal ? 0 : 1);
+	}
 }
 
-
-
 // item details
 // -------------
 cur_frm.add_fetch('item_code', 'item_name', 'item_name')
@@ -47,14 +46,14 @@
 // territory
 // ----------
 cur_frm.fields_dict['territory'].get_query = function(doc,cdt,cdn) {
-  return 'SELECT `tabTerritory`.`name`,`tabTerritory`.`parent_territory` FROM `tabTerritory` WHERE `tabTerritory`.`is_group` = "No" AND `tabTerritory`.`docstatus`!= 2 AND `tabTerritory`.%(key)s LIKE "%s"  ORDER BY  `tabTerritory`.`name` ASC LIMIT 50';
+	return 'SELECT `tabTerritory`.`name`,`tabTerritory`.`parent_territory` FROM `tabTerritory` WHERE `tabTerritory`.`is_group` = "No" AND `tabTerritory`.`docstatus`!= 2 AND `tabTerritory`.%(key)s LIKE "%s"	ORDER BY	`tabTerritory`.`name` ASC LIMIT 50';
 }
 
 // Supplier
 //-------------
 cur_frm.cscript.supplier = function(doc,dt,dn) {
-  if(doc.supplier) get_server_fields('get_default_supplier_address', JSON.stringify({supplier: doc.supplier}),'', doc, dt, dn, 1);
-  if(doc.supplier) unhide_field(['supplier_name','address_display']);
+	if(doc.supplier) get_server_fields('get_default_supplier_address', JSON.stringify({supplier: doc.supplier}),'', doc, dt, dn, 1);
+	if(doc.supplier) unhide_field(['supplier_name','address_display']);
 }
 
 //item code
diff --git a/support/doctype/support_ticket/support_ticket.txt b/support/doctype/support_ticket/support_ticket.txt
index e76c1ee..7e4a8d9 100644
--- a/support/doctype/support_ticket/support_ticket.txt
+++ b/support/doctype/support_ticket/support_ticket.txt
@@ -2,7 +2,7 @@
  {
   "creation": "2013-01-10 16:34:31", 
   "docstatus": 0, 
-  "modified": "2013-01-22 14:57:25", 
+  "modified": "2013-01-24 14:29:22", 
   "modified_by": "Administrator", 
   "owner": "Administrator"
  }, 
@@ -24,14 +24,17 @@
  }, 
  {
   "amend": 0, 
+  "create": 1, 
   "doctype": "DocPerm", 
   "name": "__common__", 
   "parent": "Support Ticket", 
   "parentfield": "permissions", 
   "parenttype": "DocType", 
+  "permlevel": 0, 
   "read": 1, 
   "report": 1, 
-  "submit": 0
+  "submit": 0, 
+  "write": 1
  }, 
  {
   "doctype": "DocType", 
@@ -60,7 +63,7 @@
   "oldfieldname": "status", 
   "oldfieldtype": "Select", 
   "options": "\nOpen\nTo Reply\nWaiting for Customer\nHold\nClosed", 
-  "read_only": 1, 
+  "read_only": 0, 
   "reqd": 0, 
   "search_index": 1
  }, 
@@ -244,34 +247,17 @@
  }, 
  {
   "cancel": 0, 
-  "create": 1, 
   "doctype": "DocPerm", 
-  "permlevel": 0, 
-  "role": "Guest", 
-  "write": 1
+  "role": "Guest"
  }, 
  {
   "cancel": 0, 
-  "create": 1, 
   "doctype": "DocPerm", 
-  "permlevel": 0, 
-  "role": "Customer", 
-  "write": 1
+  "role": "Customer"
  }, 
  {
   "cancel": 1, 
-  "create": 1, 
   "doctype": "DocPerm", 
-  "permlevel": 0, 
-  "role": "Support Team", 
-  "write": 1
- }, 
- {
-  "cancel": 0, 
-  "create": 0, 
-  "doctype": "DocPerm", 
-  "permlevel": 2, 
-  "role": "Support Team", 
-  "write": 0
+  "role": "Support Team"
  }
 ]
\ No newline at end of file