diff --git a/erpnext/crm/doctype/lead/lead.json b/erpnext/crm/doctype/lead/lead.json
index b0be2a9..f1c2a9b 100644
--- a/erpnext/crm/doctype/lead/lead.json
+++ b/erpnext/crm/doctype/lead/lead.json
@@ -1,1525 +1,1564 @@
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+   "share": 0,
+   "submit": 0,
    "write": 0
-  }, 
+  },
   {
-   "amend": 0, 
-   "cancel": 0, 
-   "create": 1, 
-   "delete": 0, 
-   "email": 1, 
-   "export": 0, 
-   "if_owner": 0, 
-   "import": 0, 
-   "permlevel": 0, 
-   "print": 1, 
-   "read": 1, 
-   "report": 1, 
-   "role": "Sales User", 
-   "set_user_permissions": 0, 
-   "share": 1, 
-   "submit": 0, 
+   "amend": 0,
+   "cancel": 0,
+   "create": 1,
+   "delete": 0,
+   "email": 1,
+   "export": 0,
+   "if_owner": 0,
+   "import": 0,
+   "permlevel": 0,
+   "print": 1,
+   "read": 1,
+   "report": 1,
+   "role": "Sales User",
+   "set_user_permissions": 0,
+   "share": 1,
+   "submit": 0,
    "write": 1
-  }, 
+  },
   {
-   "amend": 0, 
-   "cancel": 0, 
-   "create": 1, 
-   "delete": 1, 
-   "email": 1, 
-   "export": 1, 
-   "if_owner": 0, 
-   "import": 1, 
-   "permlevel": 0, 
-   "print": 1, 
-   "read": 1, 
-   "report": 1, 
-   "role": "Sales Manager", 
-   "set_user_permissions": 0, 
-   "share": 1, 
-   "submit": 0, 
+   "amend": 0,
+   "cancel": 0,
+   "create": 1,
+   "delete": 1,
+   "email": 1,
+   "export": 1,
+   "if_owner": 0,
+   "import": 1,
+   "permlevel": 0,
+   "print": 1,
+   "read": 1,
+   "report": 1,
+   "role": "Sales Manager",
+   "set_user_permissions": 0,
+   "share": 1,
+   "submit": 0,
    "write": 1
-  }, 
+  },
   {
-   "amend": 0, 
-   "cancel": 0, 
-   "create": 1, 
-   "delete": 0, 
-   "email": 1, 
-   "export": 0, 
-   "if_owner": 0, 
-   "import": 0, 
-   "permlevel": 0, 
-   "print": 1, 
-   "read": 1, 
-   "report": 1, 
-   "role": "System Manager", 
-   "set_user_permissions": 0, 
-   "share": 1, 
-   "submit": 0, 
+   "amend": 0,
+   "cancel": 0,
+   "create": 1,
+   "delete": 0,
+   "email": 1,
+   "export": 0,
+   "if_owner": 0,
+   "import": 0,
+   "permlevel": 0,
+   "print": 1,
+   "read": 1,
+   "report": 1,
+   "role": "System Manager",
+   "set_user_permissions": 0,
+   "share": 1,
+   "submit": 0,
    "write": 1
-  }, 
+  },
   {
-   "amend": 0, 
-   "cancel": 0, 
-   "create": 0, 
-   "delete": 0, 
-   "email": 0, 
-   "export": 0, 
-   "if_owner": 0, 
-   "import": 0, 
-   "permlevel": 1, 
-   "print": 0, 
-   "read": 1, 
-   "report": 1, 
-   "role": "Sales Manager", 
-   "set_user_permissions": 0, 
-   "share": 0, 
-   "submit": 0, 
+   "amend": 0,
+   "cancel": 0,
+   "create": 0,
+   "delete": 0,
+   "email": 0,
+   "export": 0,
+   "if_owner": 0,
+   "import": 0,
+   "permlevel": 1,
+   "print": 0,
+   "read": 1,
+   "report": 1,
+   "role": "Sales Manager",
+   "set_user_permissions": 0,
+   "share": 0,
+   "submit": 0,
    "write": 0
-  }, 
+  },
   {
-   "amend": 0, 
-   "cancel": 0, 
-   "create": 0, 
-   "delete": 0, 
-   "email": 0, 
-   "export": 0, 
-   "if_owner": 0, 
-   "import": 0, 
-   "permlevel": 1, 
-   "print": 0, 
-   "read": 1, 
-   "report": 1, 
-   "role": "Sales User", 
-   "set_user_permissions": 0, 
-   "share": 0, 
-   "submit": 0, 
+   "amend": 0,
+   "cancel": 0,
+   "create": 0,
+   "delete": 0,
+   "email": 0,
+   "export": 0,
+   "if_owner": 0,
+   "import": 0,
+   "permlevel": 1,
+   "print": 0,
+   "read": 1,
+   "report": 1,
+   "role": "Sales User",
+   "set_user_permissions": 0,
+   "share": 0,
+   "submit": 0,
    "write": 0
   }
- ], 
- "quick_entry": 0, 
- "read_only": 0, 
- "read_only_onload": 0, 
- "search_fields": "lead_name,lead_owner,status", 
- "show_name_in_global_search": 1, 
- "sort_field": "modified", 
- "sort_order": "DESC", 
- "title_field": "lead_name", 
- "track_changes": 0, 
- "track_seen": 0, 
+ ],
+ "quick_entry": 0,
+ "read_only": 0,
+ "search_fields": "lead_name,lead_owner,status",
+ "show_name_in_global_search": 1,
+ "sort_field": "modified",
+ "sort_order": "DESC",
+ "title_field": "lead_name",
+ "track_changes": 0,
+ "track_seen": 0,
  "track_views": 0
-}
+}
\ No newline at end of file
diff --git a/erpnext/crm/doctype/opportunity/opportunity.py b/erpnext/crm/doctype/opportunity/opportunity.py
index 076e075..a57a844 100644
--- a/erpnext/crm/doctype/opportunity/opportunity.py
+++ b/erpnext/crm/doctype/opportunity/opportunity.py
@@ -9,6 +9,7 @@
 from erpnext.setup.utils import get_exchange_rate
 from erpnext.utilities.transaction_base import TransactionBase
 from erpnext.accounts.party import get_party_account_currency
+from frappe.desk.form import assign_to
 
 subject_field = "title"
 sender_field = "contact_email"
@@ -153,6 +154,9 @@
 	def on_update(self):
 		self.add_calendar_event()
 
+		# assign to customer account manager or lead owner
+		assign_to_user(self, subject_field)
+
 	def add_calendar_event(self, opts=None, force=False):
 		if not opts:
 			opts = frappe._dict()
@@ -329,3 +333,19 @@
 		doc.flags.ignore_permissions = True
 		doc.flags.ignore_mandatory = True
 		doc.save()
+
+def assign_to_user(doc, subject_field):
+	assign_user = None
+	if doc.customer:
+		assign_user = frappe.db.get_value('Customer', doc.customer, 'account_manager')
+	elif doc.lead:
+		assign_user = frappe.db.get_value('Lead', doc.lead, 'lead_owner')
+
+	if assign_user:
+		if not assign_to.get(dict(doctype = doc.doctype, name = doc.name)):
+			assign_to.add({
+				"assign_to": assign_user,
+				"doctype": doc.doctype,
+				"name": doc.name,
+				"description": doc.get(subject_field)
+			})
diff --git a/erpnext/crm/doctype/opportunity/test_opportunity.py b/erpnext/crm/doctype/opportunity/test_opportunity.py
index ef2945b..0dab01d 100644
--- a/erpnext/crm/doctype/opportunity/test_opportunity.py
+++ b/erpnext/crm/doctype/opportunity/test_opportunity.py
@@ -3,10 +3,11 @@
 from __future__ import unicode_literals
 
 import frappe
-from frappe.utils import today
+from frappe.utils import today, random_string
 from erpnext.crm.doctype.lead.lead import make_customer
 from erpnext.crm.doctype.opportunity.opportunity import make_quotation
 import unittest
+from frappe.desk.form import assign_to
 
 test_records = frappe.get_test_records('Opportunity')
 
@@ -27,9 +28,10 @@
 		self.assertEqual(doc.status, "Quotation")
 
 	def test_make_new_lead_if_required(self):
+		new_lead_email_id = "new{}@example.com".format(random_string(5))
 		args = {
 			"doctype": "Opportunity",
-			"contact_email":"new.opportunity@example.com",
+			"contact_email": new_lead_email_id,
 			"opportunity_type": "Sales",
 			"with_items": 0,
 			"transaction_date": today()
@@ -40,13 +42,13 @@
 		self.assertTrue(opp_doc.lead)
 		self.assertEqual(opp_doc.enquiry_from, "Lead")
 		self.assertEqual(frappe.db.get_value("Lead", opp_doc.lead, "email_id"),
-			'new.opportunity@example.com')
+			new_lead_email_id)
 
 		# create new customer and create new contact against 'new.opportunity@example.com'
 		customer = make_customer(opp_doc.lead).insert(ignore_permissions=True)
 		frappe.get_doc({
 			"doctype": "Contact",
-			"email_id": "new.opportunity@example.com",
+			"email_id": new_lead_email_id,
 			"first_name": "_Test Opportunity Customer",
 			"links": [{
 				"link_doctype": "Customer",
@@ -59,6 +61,21 @@
 		self.assertEqual(opp_doc.enquiry_from, "Customer")
 		self.assertEqual(opp_doc.customer, customer.name)
 
+	def test_assignment(self):
+		# assign cutomer account manager
+		frappe.db.set_value('Customer', '_Test Customer', 'account_manager', 'test1@example.com')
+		doc = make_opportunity(with_items=0)
+
+		self.assertEqual(assign_to.get(dict(doctype = doc.doctype, name = doc.name))[0].get('owner'), 'test1@example.com')
+
+		# assign lead owner
+		frappe.db.set_value('Customer', '_Test Customer', 'account_manager', '')
+		frappe.db.set_value('Lead', '_T-Lead-00001', 'lead_owner', 'test2@example.com')
+		doc = make_opportunity(with_items=0, enquiry_from='Lead')
+
+		self.assertEqual(assign_to.get(dict(doctype = doc.doctype, name = doc.name))[0].get('owner'), 'test2@example.com')
+
+
 def make_opportunity(**args):
 	args = frappe._dict(args)
 
@@ -75,7 +92,7 @@
 		opp_doc.customer = args.customer or "_Test Customer"
 
 	if opp_doc.enquiry_from == 'Lead':
-		opp_doc.customer = args.lead or "_T-Lead-00001"
+		opp_doc.lead = args.lead or "_T-Lead-00001"
 
 	if args.with_items:
 		opp_doc.append('items', {
diff --git a/erpnext/selling/doctype/customer/customer.json b/erpnext/selling/doctype/customer/customer.json
index a334189..8c30528 100644
--- a/erpnext/selling/doctype/customer/customer.json
+++ b/erpnext/selling/doctype/customer/customer.json
@@ -22,6 +22,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "basic_info",
    "fieldtype": "Section Break",
    "hidden": 0,
@@ -56,6 +57,7 @@
    "collapsible": 0,
    "columns": 0,
    "default": "",
+   "fetch_if_empty": 0,
    "fieldname": "naming_series",
    "fieldtype": "Select",
    "hidden": 0,
@@ -89,6 +91,7 @@
    "collapsible": 0,
    "columns": 0,
    "depends_on": "eval:doc.customer_type!='Company'",
+   "fetch_if_empty": 0,
    "fieldname": "salutation",
    "fieldtype": "Link",
    "hidden": 0,
@@ -122,6 +125,7 @@
    "bold": 1,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "customer_name",
    "fieldtype": "Data",
    "hidden": 0,
@@ -156,6 +160,7 @@
    "collapsible": 0,
    "columns": 0,
    "depends_on": "eval:doc.customer_type != 'Company'",
+   "fetch_if_empty": 0,
    "fieldname": "gender",
    "fieldtype": "Link",
    "hidden": 0,
@@ -190,6 +195,7 @@
    "collapsible": 0,
    "columns": 0,
    "default": "Company",
+   "fetch_if_empty": 0,
    "fieldname": "customer_type",
    "fieldtype": "Select",
    "hidden": 0,
@@ -224,6 +230,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "default_bank_account",
    "fieldtype": "Link",
    "hidden": 0,
@@ -257,6 +264,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "lead_name",
    "fieldtype": "Link",
    "hidden": 0,
@@ -291,6 +299,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "image",
    "fieldtype": "Attach Image",
    "hidden": 1,
@@ -323,6 +332,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "column_break0",
    "fieldtype": "Column Break",
    "hidden": 0,
@@ -354,7 +364,42 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
+   "fieldname": "account_manager",
+   "fieldtype": "Link",
+   "hidden": 0,
+   "ignore_user_permissions": 0,
+   "ignore_xss_filter": 0,
+   "in_filter": 0,
+   "in_global_search": 0,
+   "in_list_view": 0,
+   "in_standard_filter": 0,
+   "label": "Account Manager",
+   "length": 0,
+   "no_copy": 0,
+   "options": "User",
+   "permlevel": 0,
+   "precision": "",
+   "print_hide": 0,
+   "print_hide_if_no_value": 0,
+   "read_only": 0,
+   "remember_last_selected_value": 0,
+   "report_hide": 0,
+   "reqd": 0,
+   "search_index": 0,
+   "set_only_once": 0,
+   "translatable": 0,
+   "unique": 0
+  },
+  {
+   "allow_bulk_edit": 0,
+   "allow_in_quick_entry": 0,
+   "allow_on_submit": 0,
+   "bold": 0,
+   "collapsible": 0,
+   "columns": 0,
    "description": "",
+   "fetch_if_empty": 0,
    "fieldname": "customer_group",
    "fieldtype": "Link",
    "hidden": 0,
@@ -390,6 +435,7 @@
    "collapsible": 0,
    "columns": 0,
    "description": "",
+   "fetch_if_empty": 0,
    "fieldname": "territory",
    "fieldtype": "Link",
    "hidden": 0,
@@ -424,6 +470,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "tax_id",
    "fieldtype": "Data",
    "hidden": 0,
@@ -456,6 +503,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "tax_category",
    "fieldtype": "Link",
    "hidden": 0,
@@ -490,6 +538,7 @@
    "collapsible": 0,
    "columns": 0,
    "default": "0",
+   "fetch_if_empty": 0,
    "fieldname": "disabled",
    "fieldtype": "Check",
    "hidden": 0,
@@ -523,6 +572,7 @@
    "collapsible": 0,
    "columns": 0,
    "default": "0",
+   "fetch_if_empty": 0,
    "fieldname": "is_internal_customer",
    "fieldtype": "Check",
    "hidden": 0,
@@ -556,6 +606,7 @@
    "collapsible": 0,
    "columns": 0,
    "depends_on": "is_internal_customer",
+   "fetch_if_empty": 0,
    "fieldname": "represents_company",
    "fieldtype": "Link",
    "hidden": 0,
@@ -590,6 +641,7 @@
    "collapsible": 0,
    "columns": 0,
    "depends_on": "represents_company",
+   "fetch_if_empty": 0,
    "fieldname": "allowed_to_transact_section",
    "fieldtype": "Section Break",
    "hidden": 0,
@@ -623,6 +675,7 @@
    "collapsible": 0,
    "columns": 0,
    "depends_on": "represents_company",
+   "fetch_if_empty": 0,
    "fieldname": "companies",
    "fieldtype": "Table",
    "hidden": 0,
@@ -656,6 +709,7 @@
    "bold": 0,
    "collapsible": 1,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "currency_and_price_list",
    "fieldtype": "Section Break",
    "hidden": 0,
@@ -688,6 +742,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "default_currency",
    "fieldtype": "Link",
    "hidden": 0,
@@ -720,6 +775,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "default_price_list",
    "fieldtype": "Link",
    "hidden": 0,
@@ -752,6 +808,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "column_break_14",
    "fieldtype": "Column Break",
    "hidden": 0,
@@ -783,6 +840,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "language",
    "fieldtype": "Link",
    "hidden": 0,
@@ -817,6 +875,7 @@
    "collapsible": 0,
    "columns": 0,
    "depends_on": "eval:!doc.__islocal",
+   "fetch_if_empty": 0,
    "fieldname": "address_contacts",
    "fieldtype": "Section Break",
    "hidden": 0,
@@ -849,6 +908,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "address_html",
    "fieldtype": "HTML",
    "hidden": 0,
@@ -880,6 +940,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "website",
    "fieldtype": "Data",
    "hidden": 0,
@@ -911,6 +972,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "column_break1",
    "fieldtype": "Column Break",
    "hidden": 0,
@@ -942,6 +1004,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "contact_html",
    "fieldtype": "HTML",
    "hidden": 0,
@@ -975,6 +1038,7 @@
    "collapsible": 0,
    "columns": 0,
    "description": "Select, to make the customer searchable with these fields",
+   "fetch_if_empty": 0,
    "fieldname": "primary_address_and_contact_detail",
    "fieldtype": "Section Break",
    "hidden": 0,
@@ -1008,6 +1072,7 @@
    "collapsible": 0,
    "columns": 0,
    "description": "Reselect, if the chosen contact is edited after save",
+   "fetch_if_empty": 0,
    "fieldname": "customer_primary_contact",
    "fieldtype": "Link",
    "hidden": 0,
@@ -1042,6 +1107,7 @@
    "collapsible": 0,
    "columns": 0,
    "fetch_from": "customer_primary_contact.mobile_no",
+   "fetch_if_empty": 0,
    "fieldname": "mobile_no",
    "fieldtype": "Read Only",
    "hidden": 0,
@@ -1076,6 +1142,7 @@
    "collapsible": 0,
    "columns": 0,
    "fetch_from": "customer_primary_contact.email_id",
+   "fetch_if_empty": 0,
    "fieldname": "email_id",
    "fieldtype": "Read Only",
    "hidden": 0,
@@ -1109,6 +1176,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "column_break_26",
    "fieldtype": "Column Break",
    "hidden": 0,
@@ -1141,6 +1209,7 @@
    "collapsible": 0,
    "columns": 0,
    "description": "Reselect, if the chosen address is edited after save",
+   "fetch_if_empty": 0,
    "fieldname": "customer_primary_address",
    "fieldtype": "Link",
    "hidden": 0,
@@ -1175,6 +1244,7 @@
    "collapsible": 0,
    "columns": 0,
    "default": "",
+   "fetch_if_empty": 0,
    "fieldname": "primary_address",
    "fieldtype": "Read Only",
    "hidden": 0,
@@ -1209,6 +1279,7 @@
    "collapsible": 1,
    "collapsible_depends_on": "",
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "default_receivable_accounts",
    "fieldtype": "Section Break",
    "hidden": 0,
@@ -1242,6 +1313,7 @@
    "columns": 0,
    "depends_on": "",
    "description": "Mention if non-standard receivable account",
+   "fetch_if_empty": 0,
    "fieldname": "accounts",
    "fieldtype": "Table",
    "hidden": 0,
@@ -1275,6 +1347,7 @@
    "collapsible": 1,
    "collapsible_depends_on": "",
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "credit_limit_section",
    "fieldtype": "Section Break",
    "hidden": 0,
@@ -1307,6 +1380,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "credit_limit",
    "fieldtype": "Currency",
    "hidden": 0,
@@ -1342,6 +1416,7 @@
    "collapsible": 0,
    "columns": 0,
    "default": "0",
+   "fetch_if_empty": 0,
    "fieldname": "bypass_credit_limit_check_at_sales_order",
    "fieldtype": "Check",
    "hidden": 0,
@@ -1374,6 +1449,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "column_break_34",
    "fieldtype": "Column Break",
    "hidden": 0,
@@ -1406,6 +1482,7 @@
    "collapsible": 0,
    "columns": 0,
    "depends_on": "",
+   "fetch_if_empty": 0,
    "fieldname": "payment_terms",
    "fieldtype": "Link",
    "hidden": 0,
@@ -1440,6 +1517,7 @@
    "collapsible": 1,
    "collapsible_depends_on": "customer_details",
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "more_info",
    "fieldtype": "Section Break",
    "hidden": 0,
@@ -1474,6 +1552,7 @@
    "collapsible": 0,
    "columns": 0,
    "description": "Additional information regarding the customer.",
+   "fetch_if_empty": 0,
    "fieldname": "customer_details",
    "fieldtype": "Text",
    "hidden": 0,
@@ -1507,6 +1586,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "column_break_45",
    "fieldtype": "Column Break",
    "hidden": 0,
@@ -1538,6 +1618,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "market_segment",
    "fieldtype": "Link",
    "hidden": 0,
@@ -1571,6 +1652,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "industry",
    "fieldtype": "Link",
    "hidden": 0,
@@ -1604,6 +1686,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "is_frozen",
    "fieldtype": "Check",
    "hidden": 0,
@@ -1636,6 +1719,7 @@
    "bold": 0,
    "collapsible": 1,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "column_break_38",
    "fieldtype": "Section Break",
    "hidden": 0,
@@ -1668,6 +1752,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "loyalty_program",
    "fieldtype": "Link",
    "hidden": 0,
@@ -1701,6 +1786,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "loyalty_program_tier",
    "fieldtype": "Data",
    "hidden": 0,
@@ -1734,6 +1820,7 @@
    "collapsible": 1,
    "collapsible_depends_on": "default_sales_partner",
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "sales_team_section_break",
    "fieldtype": "Section Break",
    "hidden": 0,
@@ -1767,6 +1854,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "default_sales_partner",
    "fieldtype": "Link",
    "hidden": 0,
@@ -1801,6 +1889,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "default_commission_rate",
    "fieldtype": "Float",
    "hidden": 0,
@@ -1835,6 +1924,7 @@
    "collapsible": 1,
    "collapsible_depends_on": "sales_team",
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "sales_team_section",
    "fieldtype": "Section Break",
    "hidden": 0,
@@ -1867,6 +1957,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "sales_team",
    "fieldtype": "Table",
    "hidden": 0,
@@ -1901,6 +1992,7 @@
    "bold": 0,
    "collapsible": 0,
    "columns": 0,
+   "fetch_if_empty": 0,
    "fieldname": "customer_pos_id",
    "fieldtype": "Data",
    "hidden": 0,
@@ -1928,18 +2020,17 @@
   }
  ],
  "has_web_view": 0,
- "hide_heading": 0,
  "hide_toolbar": 0,
  "icon": "fa fa-user",
  "idx": 363,
  "image_field": "image",
- "image_view": 0,
  "in_create": 0,
  "is_submittable": 0,
  "issingle": 0,
  "istable": 0,
  "max_attachments": 0,
- "modified": "2019-01-17 13:10:24.360876",
+ "menu_index": 0,
+ "modified": "2019-04-12 08:45:39.357491",
  "modified_by": "Administrator",
  "module": "Selling",
  "name": "Customer",
@@ -2120,7 +2211,6 @@
  ],
  "quick_entry": 1,
  "read_only": 0,
- "read_only_onload": 0,
  "search_fields": "customer_name,customer_group,territory, mobile_no,primary_address",
  "show_name_in_global_search": 1,
  "sort_order": "ASC",
@@ -2128,4 +2218,4 @@
  "track_changes": 1,
  "track_seen": 0,
  "track_views": 0
-}
+}
\ No newline at end of file
diff --git a/erpnext/support/doctype/issue/issue.py b/erpnext/support/doctype/issue/issue.py
index 2bee844..01677ae 100644
--- a/erpnext/support/doctype/issue/issue.py
+++ b/erpnext/support/doctype/issue/issue.py
@@ -12,6 +12,7 @@
 from frappe.model.mapper import get_mapped_doc
 from frappe.utils.user import is_website_user
 from ..service_level_agreement.service_level_agreement import get_active_service_level_agreement_for
+from erpnext.crm.doctype.opportunity.opportunity import assign_to_user
 
 sender_field = "raised_by"
 
@@ -40,6 +41,9 @@
 			self.create_communication()
 			self.flags.communication_created = None
 
+		# assign to customer account manager or lead owner
+		assign_to_user(self, 'subject')
+
 	def set_lead_contact(self, email_id):
 		import email.utils
 
diff --git a/erpnext/support/doctype/issue/test_issue.py b/erpnext/support/doctype/issue/test_issue.py
index 2cd7601..48ba1f6 100644
--- a/erpnext/support/doctype/issue/test_issue.py
+++ b/erpnext/support/doctype/issue/test_issue.py
@@ -8,8 +8,14 @@
 from frappe.utils import now_datetime
 import datetime
 from datetime import timedelta
+from frappe.desk.form import assign_to
 
 class TestIssue(unittest.TestCase):
+	def test_assignment(self):
+		frappe.db.set_value('Customer', '_Test Customer', 'account_manager', 'test1@example.com')
+		doc = make_issue(customer='_Test Customer')
+		self.assertEqual(assign_to.get(dict(doctype = doc.doctype, name = doc.name))[0].get('owner'), 'test1@example.com')
+
 
 	def test_response_time_and_resolution_time_based_on_different_sla(self):
 		make_service_level_agreement()
@@ -54,7 +60,7 @@
 
 
 
-def make_issue(creation, customer=None):
+def make_issue(creation=None, customer=None):
 
 	issue = frappe.get_doc({
 		"doctype": "Issue",