diff --git a/.gitignore b/.gitignore
index 99a0c8a..dc2ad3d 100644
--- a/.gitignore
+++ b/.gitignore
@@ -1,4 +1,5 @@
 *.pyc
+*.py~
 *.comp.js
 .DS_Store
 patch.log
diff --git a/accounts/doctype/purchase_invoice_item/purchase_invoice_item.txt b/accounts/doctype/purchase_invoice_item/purchase_invoice_item.txt
index db1ebb6..93668b6 100755
--- a/accounts/doctype/purchase_invoice_item/purchase_invoice_item.txt
+++ b/accounts/doctype/purchase_invoice_item/purchase_invoice_item.txt
@@ -2,9 +2,9 @@
  {
   "owner": "Administrator", 
   "docstatus": 0, 
-  "creation": "2012-07-03 13:29:48", 
+  "creation": "2012-12-19 22:38:53", 
   "modified_by": "Administrator", 
-  "modified": "2012-12-19 11:57:47"
+  "modified": "2013-01-04 13:15:09"
  }, 
  {
   "istable": 1, 
@@ -40,17 +40,18 @@
  }, 
  {
   "oldfieldtype": "Data", 
-  "search_index": 0, 
   "doctype": "DocField", 
   "label": "Item Name", 
   "oldfieldname": "item_name", 
   "fieldname": "item_name", 
   "fieldtype": "Data", 
+  "search_index": 0, 
   "reqd": 1, 
   "permlevel": 0, 
   "in_filter": 0
  }, 
  {
+  "print_width": "300px", 
   "oldfieldtype": "Text", 
   "doctype": "DocField", 
   "label": "Description", 
@@ -74,6 +75,15 @@
  {
   "print_hide": 1, 
   "doctype": "DocField", 
+  "label": "UOM", 
+  "options": "UOM", 
+  "fieldname": "uom", 
+  "fieldtype": "Link", 
+  "permlevel": 0
+ }, 
+ {
+  "print_hide": 1, 
+  "doctype": "DocField", 
   "label": "Ref Rate ", 
   "fieldname": "import_ref_rate", 
   "fieldtype": "Currency", 
@@ -140,19 +150,21 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "120px", 
   "permlevel": 0, 
   "oldfieldtype": "Link", 
   "doctype": "DocField", 
   "label": "Expense Head", 
   "oldfieldname": "expense_head", 
   "width": "120px", 
-  "options": "Account", 
   "fieldname": "expense_head", 
   "fieldtype": "Link", 
-  "reqd": 1
+  "reqd": 1, 
+  "options": "Account"
  }, 
  {
   "print_hide": 1, 
+  "print_width": "120px", 
   "oldfieldtype": "Link", 
   "doctype": "DocField", 
   "label": "Cost Center", 
@@ -175,15 +187,6 @@
  }, 
  {
   "print_hide": 1, 
-  "doctype": "DocField", 
-  "label": "UOM", 
-  "options": "UOM", 
-  "fieldname": "uom", 
-  "fieldtype": "Link", 
-  "permlevel": 0
- }, 
- {
-  "print_hide": 1, 
   "oldfieldtype": "Data", 
   "doctype": "DocField", 
   "label": "Brand", 
@@ -200,35 +203,35 @@
   "label": "Item Group", 
   "oldfieldname": "item_group", 
   "permlevel": 1, 
-  "options": "Item Group", 
   "fieldname": "item_group", 
   "fieldtype": "Link", 
   "search_index": 1, 
   "hidden": 1, 
+  "options": "Item Group", 
   "in_filter": 1
  }, 
  {
   "print_hide": 1, 
   "oldfieldtype": "Link", 
-  "search_index": 1, 
   "doctype": "DocField", 
   "label": "Pur Order", 
   "oldfieldname": "purchase_order", 
   "options": "Purchase Order", 
   "fieldname": "purchase_order", 
   "fieldtype": "Link", 
+  "search_index": 1, 
   "permlevel": 1, 
   "in_filter": 1
  }, 
  {
   "print_hide": 1, 
   "oldfieldtype": "Data", 
-  "search_index": 1, 
   "doctype": "DocField", 
   "label": "Purchase Order Item", 
   "oldfieldname": "po_detail", 
   "fieldname": "po_detail", 
   "fieldtype": "Data", 
+  "search_index": 1, 
   "hidden": 1, 
   "permlevel": 1, 
   "in_filter": 1
@@ -236,25 +239,25 @@
  {
   "print_hide": 1, 
   "oldfieldtype": "Link", 
-  "search_index": 1, 
   "doctype": "DocField", 
   "label": "Pur Receipt", 
   "oldfieldname": "purchase_receipt", 
   "options": "Purchase Receipt", 
   "fieldname": "purchase_receipt", 
   "fieldtype": "Link", 
+  "search_index": 1, 
   "permlevel": 1, 
   "in_filter": 1
  }, 
  {
   "print_hide": 1, 
   "oldfieldtype": "Data", 
-  "search_index": 1, 
   "doctype": "DocField", 
   "label": "PR Detail", 
   "oldfieldname": "pr_detail", 
   "fieldname": "pr_detail", 
   "fieldtype": "Data", 
+  "search_index": 1, 
   "hidden": 1, 
   "permlevel": 1, 
   "in_filter": 1
diff --git a/accounts/utils/__init__.py b/accounts/utils/__init__.py
index c4a0042..8ad1899 100644
--- a/accounts/utils/__init__.py
+++ b/accounts/utils/__init__.py
@@ -28,8 +28,8 @@
 		subdate(adddate(year_start_date, interval 1 year), interval 1 day) 
 			as year_end_date
 		from `tabFiscal Year`
-		where %s >= year_start_date and %s < adddate(year_start_date, interval 1 year)""",
-		(date, date))
+		where %s >= year_start_date and %s < adddate(year_start_date, interval 1 year)
+		order by year_start_date desc""", (date, date))
 	
 	if not fy:
 		error_msg = """%s not in any Fiscal Year""" % formatdate(date)
diff --git a/buying/doctype/purchase_order_item/purchase_order_item.txt b/buying/doctype/purchase_order_item/purchase_order_item.txt
index 9f8151d..cbe2cde 100755
--- a/buying/doctype/purchase_order_item/purchase_order_item.txt
+++ b/buying/doctype/purchase_order_item/purchase_order_item.txt
@@ -2,9 +2,9 @@
  {
   "owner": "Administrator", 
   "docstatus": 0, 
-  "creation": "2012-08-06 20:00:38", 
+  "creation": "2012-12-19 22:38:55", 
   "modified_by": "Administrator", 
-  "modified": "2012-12-19 11:57:28"
+  "modified": "2013-01-04 13:13:47"
  }, 
  {
   "istable": 1, 
@@ -78,6 +78,7 @@
   "in_filter": 1
  }, 
  {
+  "print_width": "300px", 
   "oldfieldtype": "Small Text", 
   "doctype": "DocField", 
   "label": "Description", 
@@ -89,6 +90,7 @@
   "permlevel": 0
  }, 
  {
+  "print_width": "60px", 
   "default": "0.00", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
@@ -101,6 +103,20 @@
   "permlevel": 0
  }, 
  {
+  "print_hide": 0, 
+  "print_width": "100px", 
+  "permlevel": 0, 
+  "oldfieldtype": "Link", 
+  "doctype": "DocField", 
+  "label": "UOM", 
+  "oldfieldname": "uom", 
+  "width": "100px", 
+  "fieldname": "uom", 
+  "fieldtype": "Link", 
+  "reqd": 1, 
+  "options": "UOM"
+ }, 
+ {
   "print_hide": 1, 
   "doctype": "DocField", 
   "label": "Ref Rate ", 
@@ -146,6 +162,7 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
   "default": "0.00", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
@@ -194,20 +211,8 @@
   "in_filter": 1
  }, 
  {
-  "print_hide": 0, 
-  "oldfieldtype": "Link", 
-  "doctype": "DocField", 
-  "label": "UOM", 
-  "oldfieldname": "uom", 
-  "width": "100px", 
-  "options": "UOM", 
-  "fieldname": "uom", 
-  "fieldtype": "Link", 
-  "reqd": 1, 
-  "permlevel": 0
- }, 
- {
   "print_hide": 1, 
+  "print_width": "100px", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
   "label": "UOM Conversion Factor", 
@@ -221,6 +226,7 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
   "oldfieldtype": "Data", 
   "doctype": "DocField", 
   "label": "Stock UOM", 
@@ -247,6 +253,7 @@
  {
   "print_hide": 1, 
   "permlevel": 1, 
+  "print_width": "120px", 
   "no_copy": 0, 
   "oldfieldtype": "Link", 
   "doctype": "DocField", 
@@ -263,12 +270,12 @@
  {
   "print_hide": 1, 
   "oldfieldtype": "Date", 
-  "search_index": 0, 
   "doctype": "DocField", 
   "label": "Purchase Request Date", 
   "oldfieldname": "prevdoc_date", 
   "fieldname": "prevdoc_date", 
   "fieldtype": "Date", 
+  "search_index": 0, 
   "hidden": 1, 
   "permlevel": 1, 
   "in_filter": 1
@@ -326,15 +333,16 @@
   "label": "Item Group", 
   "oldfieldname": "item_group", 
   "permlevel": 1, 
-  "options": "Item Group", 
   "fieldname": "item_group", 
   "fieldtype": "Link", 
   "search_index": 0, 
   "hidden": 1, 
+  "options": "Item Group", 
   "in_filter": 1
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
   "no_copy": 1, 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
@@ -361,11 +369,11 @@
  {
   "print_hide": 1, 
   "default": "0.00", 
-  "no_copy": 1, 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
   "label": "Billed Quantity", 
   "oldfieldname": "billed_qty", 
+  "no_copy": 1, 
   "fieldname": "billed_qty", 
   "fieldtype": "Currency", 
   "hidden": 0, 
diff --git a/buying/doctype/supplier_quotation_item/supplier_quotation_item.txt b/buying/doctype/supplier_quotation_item/supplier_quotation_item.txt
index 97cddf7..40d5607 100644
--- a/buying/doctype/supplier_quotation_item/supplier_quotation_item.txt
+++ b/buying/doctype/supplier_quotation_item/supplier_quotation_item.txt
@@ -2,9 +2,9 @@
  {
   "owner": "Administrator", 
   "docstatus": 0, 
-  "creation": "2012-08-06 20:00:36", 
+  "creation": "2012-12-19 22:38:54", 
   "modified_by": "Administrator", 
-  "modified": "2012-12-19 11:56:59"
+  "modified": "2013-01-04 13:14:13"
  }, 
  {
   "istable": 1, 
@@ -63,6 +63,7 @@
   "in_filter": 1
  }, 
  {
+  "print_width": "300px", 
   "oldfieldtype": "Small Text", 
   "doctype": "DocField", 
   "label": "Description", 
@@ -74,6 +75,7 @@
   "permlevel": 0
  }, 
  {
+  "print_width": "60px", 
   "default": "0.00", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
@@ -86,6 +88,20 @@
   "permlevel": 0
  }, 
  {
+  "print_hide": 0, 
+  "print_width": "100px", 
+  "permlevel": 0, 
+  "oldfieldtype": "Link", 
+  "doctype": "DocField", 
+  "label": "UOM", 
+  "oldfieldname": "uom", 
+  "width": "100px", 
+  "fieldname": "uom", 
+  "fieldtype": "Link", 
+  "reqd": 1, 
+  "options": "UOM"
+ }, 
+ {
   "print_hide": 1, 
   "doctype": "DocField", 
   "label": "Ref Rate ", 
@@ -131,6 +147,7 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
   "default": "0.00", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
@@ -160,11 +177,11 @@
   "doctype": "DocField", 
   "label": "Warehouse", 
   "oldfieldname": "warehouse", 
+  "options": "Warehouse", 
   "fieldname": "warehouse", 
   "fieldtype": "Link", 
   "reqd": 0, 
   "hidden": 0, 
-  "options": "Warehouse", 
   "permlevel": 0
  }, 
  {
@@ -179,19 +196,6 @@
   "in_filter": 1
  }, 
  {
-  "print_hide": 0, 
-  "oldfieldtype": "Link", 
-  "doctype": "DocField", 
-  "label": "UOM", 
-  "oldfieldname": "uom", 
-  "width": "100px", 
-  "options": "UOM", 
-  "fieldname": "uom", 
-  "fieldtype": "Link", 
-  "reqd": 1, 
-  "permlevel": 0
- }, 
- {
   "print_hide": 1, 
   "no_copy": 0, 
   "oldfieldtype": "Data", 
@@ -206,6 +210,7 @@
  {
   "print_hide": 1, 
   "permlevel": 1, 
+  "print_width": "120px", 
   "no_copy": 0, 
   "oldfieldtype": "Link", 
   "doctype": "DocField", 
@@ -222,12 +227,12 @@
  {
   "print_hide": 1, 
   "oldfieldtype": "Date", 
-  "search_index": 0, 
   "doctype": "DocField", 
   "label": "Purchase Request Date", 
   "oldfieldname": "prevdoc_date", 
   "fieldname": "prevdoc_date", 
   "fieldtype": "Date", 
+  "search_index": 0, 
   "hidden": 1, 
   "permlevel": 1, 
   "in_filter": 1
@@ -265,11 +270,11 @@
   "label": "Item Group", 
   "oldfieldname": "item_group", 
   "permlevel": 1, 
-  "options": "Item Group", 
   "fieldname": "item_group", 
   "fieldtype": "Link", 
   "search_index": 0, 
   "hidden": 1, 
+  "options": "Item Group", 
   "in_filter": 1
  }, 
  {
diff --git a/home/page/latest_updates/latest_updates.js b/home/page/latest_updates/latest_updates.js
index 926d607..80d3d5f 100644
--- a/home/page/latest_updates/latest_updates.js
+++ b/home/page/latest_updates/latest_updates.js
@@ -1,4 +1,8 @@
 erpnext.updates = [
+	["4th January 2013", [
+		"Support Analytics: Simple Tool to Plot Number Tickets and time to Closing",
+		"Workflow: Added Workflow Help",
+	]],
 	["2nd January 2013", [
 		"Permission Manager: New Design with better help and better advanced permission selection.",
 		"User Properties: Better way to set User Properties (defaults).",
diff --git a/hr/doctype/expense_claim/expense_claim.py b/hr/doctype/expense_claim/expense_claim.py
index 3906550..9e476e5 100644
--- a/hr/doctype/expense_claim/expense_claim.py
+++ b/hr/doctype/expense_claim/expense_claim.py
@@ -32,10 +32,6 @@
 	def validate(self):
 		# if self.doc.exp_approver == self.doc.owner:
 		# 	webnotes.msgprint("""Self Approval is not allowed.""", raise_exception=1)
-
-		import utilities
-		utilities.validate_status(self.doc.approval_status, ["Draft", "Approved", "Rejected"])
-
 		self.validate_fiscal_year()
 		self.validate_exp_details()
 			
diff --git a/hr/doctype/leave_application/leave_application.py b/hr/doctype/leave_application/leave_application.py
index ebefc0e..ad3f864 100755
--- a/hr/doctype/leave_application/leave_application.py
+++ b/hr/doctype/leave_application/leave_application.py
@@ -32,10 +32,6 @@
 		
 	def validate(self):
 		# if self.doc.leave_approver == self.doc.owner:
-		# 	webnotes.msgprint("""Self Approval is not allowed.""", raise_exception=1)
-		import utilities
-		utilities.validate_status(self.doc.status, ["Open", "Approved", "Rejected"])
-
 		self.validate_to_date()
 		self.validate_balance_leaves()
 		self.validate_leave_overlap()
@@ -43,7 +39,7 @@
 		
 	def on_submit(self):
 		if self.doc.status != "Approved":
-			webnotes.msgprint("""Only Approved Leave Applications can be Submitted.""",
+			webnotes.msgprint("""Only Leave Applications with status 'Approved' can be Submitted.""",
 				raise_exception=True)
 
 	def get_holidays(self):
diff --git a/startup/report_data_map.py b/startup/report_data_map.py
index c7a8ab7..41d6cb8 100644
--- a/startup/report_data_map.py
+++ b/startup/report_data_map.py
@@ -215,6 +215,13 @@
 			"parent": ["Purchase Invoice", "name"],
 			"item_code": ["Item", "name"]
 		}
+	},
+	
+	# Support
+	"Support Ticket": {
+		"columns": ["name","status","creation","modified"],
+		"conditions": ["docstatus < 2"],
+		"order_by": "creation"
 	}
 	
 }
diff --git a/stock/doctype/purchase_receipt_item/purchase_receipt_item.txt b/stock/doctype/purchase_receipt_item/purchase_receipt_item.txt
index d49dfa9..6d085f1 100755
--- a/stock/doctype/purchase_receipt_item/purchase_receipt_item.txt
+++ b/stock/doctype/purchase_receipt_item/purchase_receipt_item.txt
@@ -2,9 +2,9 @@
  {
   "owner": "Administrator", 
   "docstatus": 0, 
-  "creation": "2012-07-03 13:30:42", 
+  "creation": "2012-12-03 10:25:00", 
   "modified_by": "Administrator", 
-  "modified": "2012-12-03 10:20:11"
+  "modified": "2013-01-04 13:14:40"
  }, 
  {
   "istable": 1, 
@@ -25,13 +25,13 @@
   "doctype": "DocType"
  }, 
  {
+  "print_width": "100px", 
   "permlevel": 0, 
   "oldfieldtype": "Link", 
   "doctype": "DocField", 
   "label": "Item Code", 
   "oldfieldname": "item_code", 
   "width": "100px", 
-  "trigger": "Client", 
   "fieldname": "item_code", 
   "fieldtype": "Link", 
   "search_index": 1, 
@@ -53,6 +53,7 @@
   "in_filter": 0
  }, 
  {
+  "print_width": "300px", 
   "oldfieldtype": "Text", 
   "doctype": "DocField", 
   "label": "Description", 
@@ -65,39 +66,39 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
   "default": "0.00", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
   "label": "Recd Quantity", 
   "oldfieldname": "received_qty", 
   "width": "100px", 
-  "trigger": "Client", 
   "fieldname": "received_qty", 
   "fieldtype": "Currency", 
   "reqd": 1, 
   "permlevel": 0
  }, 
  {
+  "print_width": "100px", 
   "default": "0.00", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
   "label": "Accepted Quantity", 
   "oldfieldname": "qty", 
   "width": "100px", 
-  "trigger": "Client", 
   "fieldname": "qty", 
   "fieldtype": "Currency", 
   "permlevel": 0
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
   "default": "0.00", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
   "label": "Rejected Quantity", 
   "oldfieldname": "rejected_qty", 
   "width": "100px", 
-  "trigger": "Client", 
   "fieldname": "rejected_qty", 
   "fieldtype": "Currency", 
   "search_index": 0, 
@@ -106,6 +107,20 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
+  "permlevel": 0, 
+  "oldfieldtype": "Link", 
+  "doctype": "DocField", 
+  "label": "UOM", 
+  "oldfieldname": "uom", 
+  "width": "100px", 
+  "fieldname": "uom", 
+  "fieldtype": "Link", 
+  "reqd": 1, 
+  "options": "UOM"
+ }, 
+ {
+  "print_hide": 1, 
   "doctype": "DocField", 
   "label": "Ref Rate ", 
   "fieldname": "import_ref_rate", 
@@ -122,14 +137,13 @@
  }, 
  {
   "print_hide": 0, 
+  "print_width": "100px", 
   "default": "0.00", 
   "oldfieldtype": "Currency", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Rate", 
   "oldfieldname": "import_rate", 
   "width": "100px", 
-  "trigger": "Client", 
   "fieldname": "import_rate", 
   "fieldtype": "Currency", 
   "permlevel": 0
@@ -153,14 +167,13 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
   "default": "0.00", 
   "oldfieldtype": "Currency", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Rate *(Default Curr.)", 
   "oldfieldname": "purchase_rate", 
   "width": "100px", 
-  "trigger": "Client", 
   "fieldname": "purchase_rate", 
   "fieldtype": "Currency", 
   "reqd": 1, 
@@ -168,13 +181,13 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
   "default": "0.00", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
   "label": "Amount (Default Curr.)", 
   "oldfieldname": "amount", 
   "width": "100px", 
-  "trigger": "Client", 
   "fieldname": "amount", 
   "fieldtype": "Currency", 
   "reqd": 0, 
@@ -182,40 +195,26 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
+  "permlevel": 0, 
   "oldfieldtype": "Link", 
   "doctype": "DocField", 
   "label": "Accepted Warehouse", 
   "oldfieldname": "warehouse", 
   "width": "100px", 
-  "options": "Warehouse", 
   "fieldname": "warehouse", 
   "fieldtype": "Link", 
   "hidden": 0, 
-  "permlevel": 0
+  "options": "Warehouse"
  }, 
  {
   "print_hide": 1, 
-  "permlevel": 0, 
-  "oldfieldtype": "Link", 
-  "colour": "White:FFF", 
-  "doctype": "DocField", 
-  "label": "UOM", 
-  "oldfieldname": "uom", 
-  "width": "100px", 
-  "trigger": "Client", 
-  "fieldname": "uom", 
-  "fieldtype": "Link", 
-  "reqd": 1, 
-  "options": "UOM"
- }, 
- {
-  "print_hide": 1, 
+  "print_width": "100px", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
   "label": "Conversion Factor", 
   "oldfieldname": "conversion_factor", 
   "width": "100px", 
-  "trigger": "Client", 
   "fieldname": "conversion_factor", 
   "fieldtype": "Currency", 
   "reqd": 1, 
@@ -223,6 +222,7 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
   "oldfieldtype": "Data", 
   "doctype": "DocField", 
   "label": "Stock UOM", 
@@ -237,7 +237,6 @@
   "print_hide": 0, 
   "no_copy": 1, 
   "oldfieldtype": "Text", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Serial No", 
   "oldfieldname": "serial_no", 
@@ -258,22 +257,20 @@
  {
   "print_hide": 1, 
   "oldfieldtype": "Link", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Batch No", 
   "oldfieldname": "batch_no", 
-  "trigger": "Client", 
+  "options": "Batch", 
   "fieldname": "batch_no", 
   "fieldtype": "Link", 
-  "options": "Batch", 
   "permlevel": 0
  }, 
  {
   "print_hide": 1, 
   "permlevel": 1, 
+  "print_width": "100px", 
   "no_copy": 1, 
   "oldfieldtype": "Link", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Rejected Warehouse", 
   "oldfieldname": "rejected_warehouse", 
@@ -287,7 +284,6 @@
   "print_hide": 1, 
   "no_copy": 1, 
   "oldfieldtype": "Date", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Required By", 
   "oldfieldname": "schedule_date", 
@@ -299,7 +295,6 @@
  }, 
  {
   "print_hide": 1, 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Project Name", 
   "options": "Project", 
@@ -312,7 +307,6 @@
   "print_hide": 1, 
   "no_copy": 1, 
   "oldfieldtype": "Link", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "QA No", 
   "oldfieldname": "qa_no", 
@@ -349,12 +343,12 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "100px", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
   "label": "Stock Qty", 
   "oldfieldname": "stock_qty", 
   "width": "100px", 
-  "trigger": "Client", 
   "fieldname": "stock_qty", 
   "fieldtype": "Currency", 
   "permlevel": 0
@@ -362,7 +356,6 @@
  {
   "print_hide": 1, 
   "oldfieldtype": "Data", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Prevdoc Doctype", 
   "oldfieldname": "prevdoc_doctype", 
@@ -374,9 +367,9 @@
  {
   "print_hide": 1, 
   "permlevel": 1, 
+  "print_width": "150px", 
   "no_copy": 0, 
   "oldfieldtype": "Link", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "PO No", 
   "oldfieldname": "prevdoc_docname", 
@@ -403,6 +396,7 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "150px", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
   "label": "Raw Materials Supplied Cost", 
@@ -416,9 +410,9 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "150px", 
   "no_copy": 1, 
   "oldfieldtype": "Currency", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Item Tax Amount", 
   "oldfieldname": "item_tax_amount", 
@@ -432,9 +426,9 @@
  }, 
  {
   "print_hide": 1, 
+  "print_width": "150px", 
   "no_copy": 0, 
   "oldfieldtype": "Data", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Purchase Order Item No", 
   "oldfieldname": "prevdoc_detail_docname", 
@@ -448,22 +442,23 @@
  }, 
  {
   "print_hide": 1, 
+  "permlevel": 1, 
+  "print_width": "100px", 
   "default": "0.00", 
   "oldfieldtype": "Currency", 
   "doctype": "DocField", 
-  "no_copy": 1, 
   "label": "Billed Quantity", 
   "oldfieldname": "billed_qty", 
-  "width": "100px", 
+  "no_copy": 1, 
   "fieldname": "billed_qty", 
   "fieldtype": "Currency", 
-  "permlevel": 1
+  "width": "100px"
  }, 
  {
   "print_hide": 1, 
+  "print_width": "80px", 
   "no_copy": 1, 
   "oldfieldtype": "Currency", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Valuation Rate", 
   "oldfieldname": "valuation_rate", 
@@ -478,7 +473,6 @@
   "print_hide": 1, 
   "description": "Tax detail table fetched from item master as a string and stored in this field.\nUsed for Taxes and Charges", 
   "oldfieldtype": "Small Text", 
-  "colour": "White:FFF", 
   "doctype": "DocField", 
   "label": "Item Tax Rate", 
   "oldfieldname": "item_tax_rate", 
@@ -491,8 +485,8 @@
  }, 
  {
   "print_hide": 1, 
-  "oldfieldtype": "Check", 
   "allow_on_submit": 1, 
+  "oldfieldtype": "Check", 
   "doctype": "DocField", 
   "label": "Page Break", 
   "oldfieldname": "page_break", 
diff --git a/stock/doctype/valuation_control/valuation_control.py~ b/stock/doctype/valuation_control/valuation_control.py~
deleted file mode 100644
index 88ce63e..0000000
--- a/stock/doctype/valuation_control/valuation_control.py~
+++ /dev/null
@@ -1,87 +0,0 @@
-# Please edit this list and import only required elements
-import webnotes
-
-from webnotes.utils import add_days, add_months, add_years, cint, cstr, date_diff, default_fields, flt, fmt_money, formatdate, generate_hash, getTraceback, get_defaults, get_first_day, get_last_day, getdate, has_common, month_name, now, nowdate, replace_newlines, sendmail, set_default, str_esc_quote, user_format, validate_email_add
-from webnotes.model import db_exists
-from webnotes.model.doc import Document, addchild, removechild, getchildren, make_autoname, SuperDocType
-from webnotes.model.doclist import getlist, copy_doclist
-from webnotes.model.code import get_obj, get_server_obj, run_server_obj, updatedb, check_syntax
-from webnotes import session, form, is_testing, msgprint, errprint
-
-set = webnotes.conn.set
-sql = webnotes.conn.sql
-get_value = webnotes.conn.get_value
-in_transaction = webnotes.conn.in_transaction
-convert_to_lists = webnotes.conn.convert_to_lists
-	
-# -----------------------------------------------------------------------------------------
-
-
-class DocType:
-	def __init__(self, d, dl):
-		self.doc, self.doclist = d, dl
-
-	# Get FIFO Rate from Stack
-	# -------------------------
-	def get_fifo_rate(self, fcfs_stack, qty):
-		fcfs_val = 0
-		withdraw = flt(qty)
-		while withdraw:
-			batch = fcfs_stack[0]				
-			if batch[0] <= withdraw:
-				# not enough or exactly same qty in current batch, clear batch
-				withdraw -= batch[0]
-				fcfs_val += (flt(batch[0]) * flt(batch[1]))
-				fcfs_stack.pop(0)
-			else:
-				# all from current batch
-				fcfs_val += (flt(withdraw) * flt(batch[1]))
-				batch[0] -= withdraw
-				withdraw = 0
-		fcfs_rate = flt(fcfs_val) / flt(qty)
-		return fcfs_rate
-
-	# --------------------------------
-	# get serializable inventory rate
-	# --------------------------------
-	def get_serializable_inventory_rate(self, serial_no):
-		sr_nos = get_obj("Stock Ledger").get_sr_no_list(serial_no)
-		tot = 0
-		for s in sr_nos:
-			serial_no = s.strip()
-			tot += flt(webnotes.conn.get_value('Serial No', serial_no, 'purchase_rate'))
-		return tot / len(sr_nos)
-
-
-	# ---------------------
-	# get valuation method
-	# ---------------------
-	def get_valuation_method(self, item_code):
-		val_method = webnotes.conn.get_value('Item', item_code, 'valuation_method')
-		if not val_method:
-			val_method = get_defaults().get('valuation_method', 'FIFO')
-		return val_method
-		
-
-	# Get Incoming Rate based on valuation method
-	# --------------------------------------------
-	def get_incoming_rate(self, posting_date, posting_time, item, warehouse, qty = 0, serial_no = ''):
-		msgprint(1)
-		in_rate = 0
-		val_method = self.get_valuation_method(item)
-		bin_obj = get_obj('Warehouse',warehouse).get_bin(item)
-		if serial_no:
-			in_rate = self.get_serializable_inventory_rate(serial_no)
-		elif val_method == 'FIFO':
-			in_rate = 0
-			if qty:
-				prev_sle = bin_obj.get_prev_sle(posting_date, posting_time)
-				msgprint(prev_sle)
-				fcfs_stack = eval(prev_sle.get('fcfs_stack', '[]') or '[]')
-				msgprint(fcfs_stack)
-				in_rate = fcfs_stack and self.get_fifo_rate(fcfs_stack, qty) or 0
-				msgprint(in_rate)
-		elif val_method == 'Moving Average':
-			prev_sle = bin_obj.get_prev_sle(posting_date, posting_time)
-			in_rate = prev_sle and prev_sle.get('valuation_rate', 0) or 0
-		return in_rate
diff --git a/stock/page/stock_balance/stock_balance.js b/stock/page/stock_balance/stock_balance.js
index da6b831..90c7943 100644
--- a/stock/page/stock_balance/stock_balance.js
+++ b/stock/page/stock_balance/stock_balance.js
@@ -130,6 +130,12 @@
 				}
 			}
 		}
+
+		// opening + diff = closing
+		// adding opening, since diff already added to closing		
+		$.each(me.item_by_name, function(key, item) {
+			item.closing += item.opening;
+		});
 	},
 	
 	update_groups: function() {
diff --git a/support/page/support_analytics/__init__.py b/support/page/support_analytics/__init__.py
new file mode 100644
index 0000000..e69de29
--- /dev/null
+++ b/support/page/support_analytics/__init__.py
diff --git a/support/page/support_analytics/support_analytics.js b/support/page/support_analytics/support_analytics.js
new file mode 100644
index 0000000..e310df3
--- /dev/null
+++ b/support/page/support_analytics/support_analytics.js
@@ -0,0 +1,91 @@
+wn.pages['support-analytics'].onload = function(wrapper) { 
+	wn.ui.make_app_page({
+		parent: wrapper,
+		title: 'Support Analytics',
+		single_column: true
+	});					
+
+	new erpnext.SupportAnalytics(wrapper);
+	
+	wrapper.appframe.add_home_breadcrumb()
+	wrapper.appframe.add_module_breadcrumb("Support")
+	wrapper.appframe.add_breadcrumb("icon-bar-chart")
+}
+
+erpnext.SupportAnalytics = wn.views.GridReportWithPlot.extend({
+	init: function(wrapper) {
+		this._super({
+			title: "Support Analtyics",
+			page: wrapper,
+			parent: $(wrapper).find('.layout-main'),
+			appframe: wrapper.appframe,
+			doctypes: ["Support Ticket", "Fiscal Year"],
+		});
+	},
+	
+	filters: [
+		{fieldtype:"Select", label: "Fiscal Year", link:"Fiscal Year", 
+			default_value: "Select Fiscal Year..."},
+		{fieldtype:"Date", label: "From Date"},
+		{fieldtype:"Label", label: "To"},
+		{fieldtype:"Date", label: "To Date"},
+		{fieldtype:"Select", label: "Range", 
+			options:["Daily", "Weekly", "Monthly", "Quarterly", "Yearly"]},
+		{fieldtype:"Button", label: "Refresh", icon:"icon-refresh icon-white", cssClass:"btn-info"},
+		{fieldtype:"Button", label: "Reset Filters"}
+	],
+
+	setup_columns: function() {
+		var std_columns = [
+			{id: "check", name: "Plot", field: "check", width: 30,
+				formatter: this.check_formatter},
+			{id: "status", name: "Status", field: "status", width: 100},
+		];
+		this.make_date_range_columns();		
+		this.columns = std_columns.concat(this.columns);
+	},
+	
+	prepare_data: function() {
+		// add Opening, Closing, Totals rows
+		// if filtered by account and / or voucher
+		var me = this;
+		var total_tickets = {status:"All Tickets", "id": "all-tickets",
+			checked:true};
+		var days_to_close = {status:"Days to Close", "id":"days-to-close",
+			checked:false};
+		var hours_to_close = {status:"Hours to Close", "id":"hours-to-close", 
+			checked:false};
+
+		
+		$.each(wn.report_dump.data["Support Ticket"], function(i, d) {
+			var dateobj = dateutil.str_to_obj(d.creation);
+			var date = d.creation.split(" ")[0];
+			var col = me.column_map[date];
+			if(col) {
+				// just count
+				var day_diff = dateutil.get_diff(d.modified, d.creation);
+				var hour_diff = dateutil.get_hour_diff(d.modified, d.creation);
+
+				total_tickets[col.field] = flt(total_tickets[col.field]) + 1;
+				days_to_close[col.field] = flt(days_to_close[col.field]) + day_diff;
+				hours_to_close[col.field] = flt(hours_to_close[col.field]) + hour_diff;
+			}
+		});
+		
+		// make averages
+		$.each(this.columns, function(i, col) {
+			if(col.formatter==me.currency_formatter && total_tickets[col.field]) {
+				days_to_close[col.field] = flt(days_to_close[col.field]) / flt(total_tickets[col.field]);
+				hours_to_close[col.field] = flt(hours_to_close[col.field]) / flt(total_tickets[col.field]);
+			}
+		})
+		
+		this.data = [total_tickets, days_to_close, hours_to_close];
+	},
+
+	get_plot_points: function(item, col, idx) {
+		return [[dateutil.str_to_obj(col.id).getTime(), item[col.field]], 
+			[dateutil.user_to_obj(col.name).getTime(), item[col.field]]];
+	}
+	
+});
\ No newline at end of file
diff --git a/support/page/support_analytics/support_analytics.txt b/support/page/support_analytics/support_analytics.txt
new file mode 100644
index 0000000..587bd93
--- /dev/null
+++ b/support/page/support_analytics/support_analytics.txt
@@ -0,0 +1,32 @@
+[
+ {
+  "owner": "Administrator", 
+  "docstatus": 0, 
+  "creation": "2013-01-04 15:31:45", 
+  "modified_by": "Administrator", 
+  "modified": "2013-01-04 15:38:44"
+ }, 
+ {
+  "name": "__common__", 
+  "title": "Support Analytics", 
+  "doctype": "Page", 
+  "module": "Support", 
+  "standard": "Yes", 
+  "page_name": "support-analytics"
+ }, 
+ {
+  "name": "__common__", 
+  "parent": "support-analytics", 
+  "doctype": "Page Role", 
+  "parenttype": "Page", 
+  "role": "Support Team", 
+  "parentfield": "roles"
+ }, 
+ {
+  "name": "support-analytics", 
+  "doctype": "Page"
+ }, 
+ {
+  "doctype": "Page Role"
+ }
+]
\ No newline at end of file
diff --git a/support/page/support_home/support_home.html b/support/page/support_home/support_home.html
index ed01fa0..59eff10 100644
--- a/support/page/support_home/support_home.html
+++ b/support/page/support_home/support_home.html
@@ -26,6 +26,16 @@
 		</div>
 		<div style="clear: both"></div>
 		<hr>
+		<div style="width: 48%; float: left;">
+			<h5><a href="#support-analytics" data-role="Analytics, Support Manager">
+					Support Analytics</a>
+			</h5>
+			<p class="help">Support Ticket trends and response.</p>
+		</div>
+		<div style="width: 48%; float: right;">
+		</div>
+		<div style="clear: both;"></div>
+		<hr>
 		<h4>Reports</h4>
 		<div class="reports-list"></div>
 	</div>
diff --git a/website/doctype/product_settings/product_settings.py b/website/doctype/product_settings/product_settings.py
index 0137ff1..4e72be6 100644
--- a/website/doctype/product_settings/product_settings.py
+++ b/website/doctype/product_settings/product_settings.py
@@ -10,4 +10,8 @@
 	def on_update(self):
 		"""clear web cache"""
 		from website.utils import clear_cache
-		clear_cache()
\ No newline at end of file
+		clear_cache()
+		
+		if self.doc.default_product_category:
+			webnotes.model_wrapper("Item Group", 
+				self.doc.default_product_category).save()
\ No newline at end of file