Apply naming series when saving support ticket for 1st time
diff --git a/erpnext/support/doctype/support_ticket/__init__.py b/erpnext/support/doctype/support_ticket/__init__.py
index 0e73cf7..3b05bda 100644
--- a/erpnext/support/doctype/support_ticket/__init__.py
+++ b/erpnext/support/doctype/support_ticket/__init__.py
@@ -67,6 +67,9 @@
self.save_attachments(st.doc, mail.attachments)
return
+ opts = webnotes.conn.sql("""\
+ SELECT options FROM tabDocField
+ WHERE parent='Support Ticket' AND fieldname='naming_series'""")
# new ticket
from webnotes.model.doc import Document
d = Document('Support Ticket')
@@ -75,6 +78,7 @@
d.raised_by = mail.mail['From']
d.content_type = content_type
d.status = 'Open'
+ d.naming_series = (opts and opts[0] and opts[0][0] and opts[0][0].split("\n")[0]) or 'SUP'
try:
d.save(1)