feat: /support (#22194)
* added: /support
* refactor code and implemented fail checks
* removed unused imports
* changed filter from from title to name
* refactor code to move context inside main
* removed unused variable
* added: /support
* refactor code and implemented fail checks
* removed unused imports
* changed filter from from title to name
* refactor code to move context inside main
* removed unused variable
* refactor: renamed set to get
Co-authored-by: Shivam Mishra <scmmishra@users.noreply.github.com>
Co-authored-by: Anurag Mishra <32095923+Anurag810@users.noreply.github.com>
diff --git a/erpnext/support/doctype/support_settings/support_settings.json b/erpnext/support/doctype/support_settings/support_settings.json
index 1c1b0c3..5d3d3ac 100644
--- a/erpnext/support/doctype/support_settings/support_settings.json
+++ b/erpnext/support/doctype/support_settings/support_settings.json
@@ -1,5 +1,5 @@
{
- "actions": [],
+ "actions": "",
"creation": "2017-02-17 13:07:35.686409",
"doctype": "DocType",
"editable_grid": 1,
@@ -22,6 +22,10 @@
"post_description_key",
"post_route_key",
"post_route_string",
+ "greetings_section_section",
+ "greeting_title",
+ "column_break_19",
+ "greeting_subtitle",
"search_apis_sb",
"search_apis"
],
@@ -127,11 +131,40 @@
"fieldname": "allow_resetting_service_level_agreement",
"fieldtype": "Check",
"label": "Allow Resetting Service Level Agreement"
+ },
+ {
+ "default": "We're here to help",
+ "fieldname": "greeting_title",
+ "fieldtype": "Data",
+ "label": "Greeting Title",
+ "show_days": 1,
+ "show_seconds": 1
+ },
+ {
+ "fieldname": "column_break_19",
+ "fieldtype": "Column Break",
+ "show_days": 1,
+ "show_seconds": 1
+ },
+ {
+ "default": "Browse help topics",
+ "fieldname": "greeting_subtitle",
+ "fieldtype": "Data",
+ "label": "Greeting Subtitle",
+ "show_days": 1,
+ "show_seconds": 1
+ },
+ {
+ "fieldname": "greetings_section_section",
+ "fieldtype": "Section Break",
+ "label": "Greetings Section",
+ "show_days": 1,
+ "show_seconds": 1
}
],
"issingle": 1,
"links": [],
- "modified": "2020-06-05 17:56:17.491684",
+ "modified": "2020-06-11 13:08:38.473616",
"modified_by": "Administrator",
"module": "Support",
"name": "Support Settings",
diff --git a/erpnext/www/support/__init__.py b/erpnext/www/support/__init__.py
new file mode 100644
index 0000000..e69de29
--- /dev/null
+++ b/erpnext/www/support/__init__.py
diff --git a/erpnext/www/support/index.html b/erpnext/www/support/index.html
new file mode 100644
index 0000000..824f0bd
--- /dev/null
+++ b/erpnext/www/support/index.html
@@ -0,0 +1,55 @@
+{% extends "templates/web.html" %}
+
+{% block content %}
+<section class="section section-padding-top section-padding-bottom">
+ <div class='container'>
+ <div class="hero-content">
+ <h1 class="h1">{{ _(greeting_title) or _("We're here to help") }}</h1>
+ <p class="hero-subtitle">{{ greeting_subtitle or _("Browse help topics.") }}</p>
+ </div>
+ </div>
+</section>
+
+{% if favorite_article_list %}
+<section class="section section-padding-top section-padding-bottom">
+ <div class='container'>
+ <h3>{{ _("Frequently Read Articles") }}</h3>
+ <div class="row">
+ {% for favorite_article in favorite_article_list %}
+ <div class="mt-4 col-12 col-sm-6 col-lg-4">
+ <div class="card card-md h-100">
+ <div class="card-body">
+ <h6 class="card-subtitle mb-2 text-uppercase small text-muted">{{ favorite_article['category'] }}</h6>
+ <h3 class="card-title">{{ favorite_article['title'] }}</h3>
+ <p class="card-text">{{ favorite_article['description'] }}</p>
+ </div>
+ <a href="{{ favorite_article['route'] }}" class="stretched-link"></a>
+ </div>
+ </div>
+ {% endfor %}
+ </div>
+ </div>
+</section>
+{% endif %}
+
+{% if help_article_list %}
+<section class="section section-padding-top section-padding-bottom bg-light">
+ <div class='container'>
+ <h3>{{ _("Help Articles") }}</h3>
+ <div class="row">
+ {% for item in help_article_list %}
+ <div class="mt-5 col-12 col-sm-6 col-lg-4">
+ <h5>{{ item['category'].name }}</h5>
+ <div>
+ {% for article in item['articles'] %}
+ <a href="{{ article.route }}" class="mt-2 d-block">{{ article.title }}</a>
+ {% endfor %}
+ </div>
+ </div>
+ {% endfor %}
+ </div>
+ </div>
+</section>
+{% endif %}
+
+{% endblock %}
\ No newline at end of file
diff --git a/erpnext/www/support/index.py b/erpnext/www/support/index.py
new file mode 100644
index 0000000..58ca8f7
--- /dev/null
+++ b/erpnext/www/support/index.py
@@ -0,0 +1,74 @@
+from __future__ import unicode_literals
+import frappe
+
+def get_context(context):
+ context.no_cache = 1
+ context.align_greeting = ''
+ setting = frappe.get_doc("Support Settings")
+
+ context.greeting_title = setting.greeting_title
+ context.greeting_subtitle = setting.greeting_subtitle
+
+ # Support content
+ favorite_articles = get_favorite_articles_by_page_view()
+ if len(favorite_articles) < 6:
+ name_list = []
+ if favorite_articles:
+ for article in favorite_articles:
+ name_list.append(article.name)
+ for record in (frappe.get_all("Help Article",
+ fields=["title", "content", "route", "category"],
+ filters={"name": ['not in', tuple(name_list)], "published": 1},
+ order_by="creation desc", limit=(6-len(favorite_articles)))):
+ favorite_articles.append(record)
+
+ context.favorite_article_list = get_favorite_articles(favorite_articles)
+ context.help_article_list = get_help_article_list()
+
+def get_favorite_articles_by_page_view():
+ return frappe.db.sql(
+ """
+ SELECT
+ t1.name as name,
+ t1.title as title,
+ t1.content as content,
+ t1.route as route,
+ t1.category as category,
+ count(t1.route) as count
+ FROM `tabHelp Article` AS t1
+ INNER JOIN
+ `tabWeb Page View` AS t2
+ ON t1.route = t2.path
+ WHERE t1.published = 1
+ GROUP BY route
+ ORDER BY count DESC
+ LIMIT 6;
+ """, as_dict=True)
+
+def get_favorite_articles(favorite_articles):
+ favorite_article_list=[]
+ for article in favorite_articles:
+ description = frappe.utils.strip_html(article.content)
+ if len(description) > 175:
+ description = description[:172] + '...'
+ favorite_article_dict = {
+ 'title': article.title,
+ 'description': description,
+ 'route': article.route,
+ 'category': article.category,
+ }
+ favorite_article_list.append(favorite_article_dict)
+ return favorite_article_list
+
+def get_help_article_list():
+ help_article_list=[]
+ category_list = frappe.get_all("Help Category", fields="name")
+ for category in category_list:
+ help_articles = frappe.get_all("Help Article", fields="*", filters={"category": category.name, "published": 1}, order_by="modified desc", limit=5)
+ if help_articles:
+ help_aricles_per_caetgory = {
+ 'category': category,
+ 'articles': help_articles,
+ }
+ help_article_list.append(help_aricles_per_caetgory)
+ return help_article_list
\ No newline at end of file