feat: /support (#22194)
* added: /support
* refactor code and implemented fail checks
* removed unused imports
* changed filter from from title to name
* refactor code to move context inside main
* removed unused variable
* added: /support
* refactor code and implemented fail checks
* removed unused imports
* changed filter from from title to name
* refactor code to move context inside main
* removed unused variable
* refactor: renamed set to get
Co-authored-by: Shivam Mishra <scmmishra@users.noreply.github.com>
Co-authored-by: Anurag Mishra <32095923+Anurag810@users.noreply.github.com>
diff --git a/erpnext/www/support/index.py b/erpnext/www/support/index.py
new file mode 100644
index 0000000..58ca8f7
--- /dev/null
+++ b/erpnext/www/support/index.py
@@ -0,0 +1,74 @@
+from __future__ import unicode_literals
+import frappe
+
+def get_context(context):
+ context.no_cache = 1
+ context.align_greeting = ''
+ setting = frappe.get_doc("Support Settings")
+
+ context.greeting_title = setting.greeting_title
+ context.greeting_subtitle = setting.greeting_subtitle
+
+ # Support content
+ favorite_articles = get_favorite_articles_by_page_view()
+ if len(favorite_articles) < 6:
+ name_list = []
+ if favorite_articles:
+ for article in favorite_articles:
+ name_list.append(article.name)
+ for record in (frappe.get_all("Help Article",
+ fields=["title", "content", "route", "category"],
+ filters={"name": ['not in', tuple(name_list)], "published": 1},
+ order_by="creation desc", limit=(6-len(favorite_articles)))):
+ favorite_articles.append(record)
+
+ context.favorite_article_list = get_favorite_articles(favorite_articles)
+ context.help_article_list = get_help_article_list()
+
+def get_favorite_articles_by_page_view():
+ return frappe.db.sql(
+ """
+ SELECT
+ t1.name as name,
+ t1.title as title,
+ t1.content as content,
+ t1.route as route,
+ t1.category as category,
+ count(t1.route) as count
+ FROM `tabHelp Article` AS t1
+ INNER JOIN
+ `tabWeb Page View` AS t2
+ ON t1.route = t2.path
+ WHERE t1.published = 1
+ GROUP BY route
+ ORDER BY count DESC
+ LIMIT 6;
+ """, as_dict=True)
+
+def get_favorite_articles(favorite_articles):
+ favorite_article_list=[]
+ for article in favorite_articles:
+ description = frappe.utils.strip_html(article.content)
+ if len(description) > 175:
+ description = description[:172] + '...'
+ favorite_article_dict = {
+ 'title': article.title,
+ 'description': description,
+ 'route': article.route,
+ 'category': article.category,
+ }
+ favorite_article_list.append(favorite_article_dict)
+ return favorite_article_list
+
+def get_help_article_list():
+ help_article_list=[]
+ category_list = frappe.get_all("Help Category", fields="name")
+ for category in category_list:
+ help_articles = frappe.get_all("Help Article", fields="*", filters={"category": category.name, "published": 1}, order_by="modified desc", limit=5)
+ if help_articles:
+ help_aricles_per_caetgory = {
+ 'category': category,
+ 'articles': help_articles,
+ }
+ help_article_list.append(help_aricles_per_caetgory)
+ return help_article_list
\ No newline at end of file