diff --git a/website/templates/pages/account.html b/website/templates/pages/account.html
index 9d29589..2a5acf6 100644
--- a/website/templates/pages/account.html
+++ b/website/templates/pages/account.html
@@ -19,7 +19,6 @@
 		<li style="border-top: 1px solid #ddd"></li>
 		<li><a href="invoices"><i class="icon-file-text icon-fixed-width"></i> Invoices</a></li>
 		<li><a href="shipments"><i class="icon-truck icon-fixed-width"></i> Shipments</a></li>
-		<li><a href="messages"><i class="icon-comments icon-fixed-width"></i> Messages</a></li>
 		<li style="border-top: 1px solid #ddd"></li>
 		<li><a href="server.py?cmd=web_logout"><i class="icon-signout icon-fixed-width"></i>
 			Logout</a></li>
diff --git a/website/templates/pages/sale.html b/website/templates/pages/sale.html
index c70dcb1..669a380 100644
--- a/website/templates/pages/sale.html
+++ b/website/templates/pages/sale.html
@@ -7,19 +7,18 @@
     <ul class="breadcrumb">
     	<li><a href="index">Home</a></li>
     	<li><a href="account">My Account</a></li>
-    	<li><a href="orders">My Orders</a></li>
+    	<li><a href="{{ parent_link }}">{{ parent_title }}</a></li>
     	<li class="active"><i class="icon-file icon-fixed-width"></i> {{ doc.name }}</li>
     </ul>
 	<h3><i class="icon-file icon-fixed-width"></i> {{ doc.name }}</h3>
 	<hr>
-	{%- if doc.status -%}
-	<div style="font-size: 13px;">
+	<div>
 	<div class="row">
-		<div class="col-md-2">
-			<div class="label">{{ doc.status }}</div>
+		<div class="col-xs-6">
+			{% if doc.status -%}<div class="label label-default">{{ doc.status }}</div>{%- endif %}
 		</div>
-		<div class="col-md-4">
-			{{ utils.formatdate(doc.transaction_date) }}
+		<div class="col-xs-6">
+			<span class="pull-right">{{ utils.formatdate(doc.posting_date or doc.transaction_date) }}</span>
 		</div>
 	</div>
 	<br>
@@ -36,7 +35,7 @@
 					<th>Basic Rate</th>
 					<th>Amount</th>
 				</tr>
-				{%- for row in doclist.get({"doctype":"Sales Order Item"}) %}
+				{%- for row in doclist.get({"doctype": doc.doctype + " Item"}) %}
 				<tr>
 					<td style="width: 3%;">{{ row.idx }}</td>
 					<td style="width: 20%;">{{ row.item_name }}</td>
@@ -83,6 +82,5 @@
 		</div>
 	</div>
 	</div>
-	{%- endif -%}
 </div>
 {% endblock %}
\ No newline at end of file
diff --git a/website/templates/pages/ticket.html b/website/templates/pages/ticket.html
index 2f85ac0..eeb485a 100644
--- a/website/templates/pages/ticket.html
+++ b/website/templates/pages/ticket.html
@@ -2,6 +2,12 @@
 
 {% set title=doc.name %}
 
+{% set status_label = {
+	"Open": "label-success",
+	"To Reply": "label-danger",
+	"Closed": "label-default"
+} %}
+
 {% block content %}
 <div class="col-md-12">
     <ul class="breadcrumb">
@@ -13,28 +19,35 @@
 	<h3><i class="icon-ticket icon-fixed-width"></i> {{ doc.name }}</h3>
 	<hr>
 	{%- if doc.status -%}
+	{% if doc.status == "Waiting for Customer" -%}
+		{% set status = "To Reply" %}
+	{% else %}
+		{% set status = doc.status %}
+	{%- endif -%}
 	<div class="row">
-		<div class="col-md-2">
-			<div class="label">{{ doc.status }}</div>
+		<div class="col-md-2" style="margin-bottom: 7px;">
+			<span class="label {{ status_label.get(status) or 'label-default' }}">{{ status }}</span>
 		</div>
-		<div class="col-md-7">
-			{{ doc.subject }}
+		<div class="col-md-8">
+			<div class="row col-md-12">{{ doc.subject }}</div>
 		</div>
-		<div class="col-md-3">
-			{{ utils.formatdate(doc.transaction_date) }}
+		<div class="col-md-2 pull-right">
+			<span class="text-muted">{{ utils.formatdate(doc.creation) }}</span>
 		</div>
 	</div>
 	<br>
 	<h4>Messages</h4>
 	{%- if doclist.get({"doctype":"Communication"}) -%}
-	<div style="font-size: 13px;">
+	<div>
 		<table class="table table-bordered table-striped">
 			<tbody>
 				{%- for comm in doclist.get({"doctype":"Communication"}) %}
 				<tr>
 					<td>
-					<h5>{{ comm.sender }} on {{ utils.formatdate(doc.modified) }}</h5>
-					<p>{{ comm.content }}</p>
+					<h5 style="text-transform: none">
+						{{ comm.sender }} on {{ utils.formatdate(doc.modified) }}</h5>
+					<p>{{ webnotes.utils.is_html(comm.content) and comm.content or
+						comm.content.replace("\n", "<br>")}}</p>
 					</td>
 				</tr>
 				{% endfor -%}
diff --git a/website/templates/pages/tickets.html b/website/templates/pages/tickets.html
index 248384d..166dbcd 100644
--- a/website/templates/pages/tickets.html
+++ b/website/templates/pages/tickets.html
@@ -16,18 +16,14 @@
 	
 	$(repl('<a href="{{ page }}?name=%(name)s" class="list-group-item">\
 			<div class="row">\
+				<div class="col-md-2" style="margin-bottom: 7px;"><span class="label %(label_class)s">\
+					%(status)s</span></div>\
 				<div class="col-md-8">\
 					<div class="row col-md-12">%(name)s</div>\
 					<div class="row col-md-12 text-muted">%(subject)s</div>\
 				</div>\
-				<div class="col-md-4">\
-					<div class="pull-left">\
-						<span class="label %(label_class)s" \
-							style="padding-top: 0.3em; margin-right: 5px;">%(status)s</span>\
-					</div>\
-					<div class="pull-right">\
-						<span class="text-muted">%(creation)s</span>\
-					</div>\
+				<div class="col-md-2 pull-right">\
+					<span class="text-muted">%(creation)s</span>\
 				</div>\
 			</div>\
 		</a>', doc)).appendTo($list);