refactor: dashboard indicator when SLA is on hold
diff --git a/erpnext/support/doctype/issue/issue.js b/erpnext/support/doctype/issue/issue.js
index 6632ab6..32a7773 100644
--- a/erpnext/support/doctype/issue/issue.js
+++ b/erpnext/support/doctype/issue/issue.js
@@ -38,22 +38,35 @@
},
refresh: function (frm) {
-
if (frm.doc.status !== "Closed" && frm.doc.agreement_fulfilled === "Ongoing") {
if (frm.doc.service_level_agreement) {
- if (frm.doc.status == "Replied") {
- frm.dashboard.clear_headline();
- let message = {"indicator": "orange", "msg": __("Replied {0}", [frappe.datetime.comment_when(frm.doc.on_hold_since)])};
- frm.dashboard.set_headline_alert(
- '<div class="row">' +
- '<div class="col-xs-12">' +
- '<span class="indicator whitespace-nowrap '+ message.indicator +'"><span>'+ message.msg +'</span></span> ' +
- '</div>' +
- '</div>'
- );
- } else {
- set_time_to_resolve_and_response(frm);
- }
+ frappe.call({
+ 'method': 'frappe.client.get',
+ args: {
+ doctype: 'Support Settings',
+ name: 'Support Settings'
+ },
+ callback: function(data) {
+ let statuses = data.message.pause_sla_on_status;
+ const hold_statuses = [];
+ $.each(statuses, (_i, entry) => {
+ hold_statuses.push(entry.status);
+ });
+ if (hold_statuses.includes(frm.doc.status)) {
+ frm.dashboard.clear_headline();
+ let message = {"indicator": "orange", "msg": __("SLA is on hold since {0}", [moment(frm.doc.on_hold_since).fromNow(true)])};
+ frm.dashboard.set_headline_alert(
+ '<div class="row">' +
+ '<div class="col-xs-12">' +
+ '<span class="indicator whitespace-nowrap '+ message.indicator +'"><span>'+ message.msg +'</span></span> ' +
+ '</div>' +
+ '</div>'
+ );
+ } else {
+ set_time_to_resolve_and_response(frm);
+ }
+ }
+ });
}
frm.add_custom_button(__("Close"), function () {
@@ -67,6 +80,7 @@
frm: frm
});
}, __("Make"));
+
} else {
if (frm.doc.service_level_agreement) {
frm.dashboard.clear_headline();