fix(patch): set_priority_for_support.py (#18255)
diff --git a/erpnext/patches/v12_0/set_priority_for_support.py b/erpnext/patches/v12_0/set_priority_for_support.py
index cc29039..5096ed4 100644
--- a/erpnext/patches/v12_0/set_priority_for_support.py
+++ b/erpnext/patches/v12_0/set_priority_for_support.py
@@ -33,19 +33,23 @@
service_level_priorities = frappe.get_list("Service Level", fields=["name", "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period"])
frappe.reload_doc("support", "doctype", "service_level")
+ frappe.reload_doc("support", "doctype", "support_settings")
+ frappe.db.set_value('Support Settings', None, 'track_service_level_agreement', 1)
for service_level in service_level_priorities:
if service_level:
doc = frappe.get_doc("Service Level", service_level.name)
- doc.append("priorities", {
- "priority": service_level.priority,
- "default_priority": 1,
- "response_time": service_level.response_time,
- "response_time_period": service_level.response_time_period,
- "resolution_time": service_level.resolution_time,
- "resolution_time_period": service_level.resolution_time_period
- })
- doc.save(ignore_permissions=True)
+ if not doc.priorities:
+ doc.append("priorities", {
+ "priority": service_level.priority,
+ "default_priority": 1,
+ "response_time": service_level.response_time,
+ "response_time_period": service_level.response_time_period,
+ "resolution_time": service_level.resolution_time,
+ "resolution_time_period": service_level.resolution_time_period
+ })
+ doc.flags.ignore_validate = True
+ doc.save(ignore_permissions=True)
except frappe.db.TableMissingError:
frappe.reload_doc("support", "doctype", "service_level")
@@ -73,6 +77,7 @@
"resolution_time": service_level_agreement.resolution_time,
"resolution_time_period": service_level_agreement.resolution_time_period
})
+ doc.flags.ignore_validate = True
doc.save(ignore_permissions=True)
except frappe.db.TableMissingError:
frappe.reload_doc("support", "doctype", "service_level_agreement")
\ No newline at end of file