fix: customer filter while fetching active sla
diff --git a/erpnext/support/doctype/service_level_agreement/service_level_agreement.py b/erpnext/support/doctype/service_level_agreement/service_level_agreement.py
index c0ee1dc..d635387 100644
--- a/erpnext/support/doctype/service_level_agreement/service_level_agreement.py
+++ b/erpnext/support/doctype/service_level_agreement/service_level_agreement.py
@@ -265,9 +265,15 @@
]
customer = doc.get('customer')
- or_filters.append(
- ["Service Level Agreement", "entity", "in", [customer] + get_customer_group(customer) + get_customer_territory(customer)]
- )
+ if customer:
+ or_filters.extend([
+ ["Service Level Agreement", "entity", "in", [customer] + get_customer_group(customer) + get_customer_territory(customer)],
+ ["Service Level Agreement", "entity_type", "is", "not set"]
+ ])
+ else:
+ or_filters.append(
+ ["Service Level Agreement", "entity_type", "is", "not set"]
+ )
default_sla_filter = filters + [["Service Level Agreement", "default_service_level_agreement", "=", 1]]
default_sla = frappe.get_all("Service Level Agreement", filters=default_sla_filter,
@@ -379,12 +385,18 @@
sla = get_active_service_level_agreement_for(doc)
if not sla:
- doc.service_level_agreement = None
+ remove_sla_if_applied()
return
process_sla(doc, sla)
+def remove_sla_if_applied(doc):
+ doc.service_level_agreement = None
+ doc.response_by = None
+ doc.resolution_by = None
+
+
def process_sla(doc, sla):
if not doc.creation: