Enabled Attachments in Support Ticket
diff --git a/erpnext/patches/reload_support_ticket.py b/erpnext/patches/reload_support_ticket.py
new file mode 100644
index 0000000..85145bd
--- /dev/null
+++ b/erpnext/patches/reload_support_ticket.py
@@ -0,0 +1,6 @@
+def execute():
+ import webnotes
+ from webnotes.modules.module_manager import reload_doc
+ reload_doc('Support', 'DocType', 'Support Ticket')
+ from webnotes.model.code import get_obj
+ get_obj('DocType', 'Support Ticket').validate()
diff --git a/erpnext/support/doctype/support_ticket/support_ticket.txt b/erpnext/support/doctype/support_ticket/support_ticket.txt
index 8164764..0e3dee6 100644
--- a/erpnext/support/doctype/support_ticket/support_ticket.txt
+++ b/erpnext/support/doctype/support_ticket/support_ticket.txt
@@ -3,9 +3,9 @@
# These values are common in all dictionaries
{
- 'creation': '2011-05-23 09:01:10',
+ 'creation': '2011-05-23 10:00:38',
'docstatus': 0,
- 'modified': '2011-07-25 14:45:28',
+ 'modified': '2011-12-27 17:40:25',
'modified_by': 'Administrator',
'owner': 'Administrator'
},
@@ -13,6 +13,7 @@
# These values are common for all DocType
{
'_last_update': '1311584009',
+ 'allow_attach': 1,
'allow_trash': 1,
'autoname': 'SUP.######',
'colour': 'White:FFF',
@@ -25,7 +26,7 @@
'show_in_menu': 0,
'subject': '%(subject)s',
'tag_fields': 'status,allocated_to',
- 'version': 144
+ 'version': 149
},
# These values are common for all DocField
@@ -39,12 +40,14 @@
# These values are common for all DocPerm
{
+ 'amend': 0,
'doctype': 'DocPerm',
'name': '__common__',
'parent': 'Support Ticket',
'parentfield': 'permissions',
'parenttype': 'DocType',
- 'read': 1
+ 'read': 1,
+ 'submit': 0
},
# DocType, Support Ticket
@@ -55,23 +58,19 @@
# DocPerm
{
- 'amend': 0,
'cancel': 0,
'create': 1,
'doctype': 'DocPerm',
- 'idx': 1,
'permlevel': 0,
'role': 'Guest',
- 'submit': 0,
'write': 1
},
# DocPerm
{
+ 'cancel': 0,
'create': 1,
'doctype': 'DocPerm',
- 'idx': 2,
- 'match': 'customer',
'permlevel': 0,
'role': 'Customer',
'write': 1
@@ -82,7 +81,6 @@
'cancel': 1,
'create': 1,
'doctype': 'DocPerm',
- 'idx': 3,
'permlevel': 0,
'role': 'Support Team',
'write': 1
@@ -93,8 +91,6 @@
'cancel': 0,
'create': 0,
'doctype': 'DocPerm',
- 'idx': 4,
- 'match': 'allocated_to',
'permlevel': 1,
'role': 'Support Team',
'write': 1
@@ -102,10 +98,12 @@
# DocPerm
{
+ 'cancel': 0,
+ 'create': 0,
'doctype': 'DocPerm',
- 'idx': 5,
'permlevel': 2,
- 'role': 'Support Team'
+ 'role': 'Support Team',
+ 'write': 0
},
# DocField
@@ -115,7 +113,6 @@
'doctype': 'DocField',
'fieldname': 'status',
'fieldtype': 'Select',
- 'idx': 1,
'in_filter': 0,
'label': 'Status',
'no_copy': 1,
@@ -132,7 +129,6 @@
'doctype': 'DocField',
'fieldname': 'subject',
'fieldtype': 'Text',
- 'idx': 2,
'in_filter': 1,
'label': 'Subject',
'permlevel': 0,
@@ -145,7 +141,6 @@
'doctype': 'DocField',
'fieldname': 'raised_by',
'fieldtype': 'Data',
- 'idx': 3,
'in_filter': 1,
'label': 'Raised By (Email)',
'oldfieldname': 'raised_by',
@@ -160,7 +155,6 @@
'doctype': 'DocField',
'fieldname': 'description',
'fieldtype': 'Text',
- 'idx': 4,
'label': 'Description',
'oldfieldname': 'problem_description',
'oldfieldtype': 'Text',
@@ -173,7 +167,6 @@
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldtype': 'HTML',
- 'idx': 5,
'label': 'Thread HTML',
'permlevel': 1
},
@@ -184,7 +177,6 @@
'doctype': 'DocField',
'fieldname': 'new_response',
'fieldtype': 'Text',
- 'idx': 6,
'label': 'New Response',
'permlevel': 0
},
@@ -194,8 +186,8 @@
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldtype': 'Button',
- 'idx': 7,
'label': 'Send',
+ 'options': 'send_response',
'permlevel': 0
},
@@ -204,7 +196,6 @@
'colour': 'White:FFF',
'doctype': 'DocField',
'fieldtype': 'Section Break',
- 'idx': 8,
'label': 'Additional Info',
'permlevel': 1
},
@@ -214,7 +205,6 @@
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldtype': 'Column Break',
- 'idx': 9,
'oldfieldtype': 'Column Break',
'permlevel': 1,
'width': '50%'
@@ -226,7 +216,6 @@
'doctype': 'DocField',
'fieldname': 'customer',
'fieldtype': 'Link',
- 'idx': 10,
'in_filter': 1,
'label': 'Customer',
'oldfieldname': 'customer',
@@ -244,7 +233,6 @@
'doctype': 'DocField',
'fieldname': 'customer_name',
'fieldtype': 'Data',
- 'idx': 11,
'in_filter': 1,
'label': 'Customer Name',
'oldfieldname': 'customer_name',
@@ -259,7 +247,6 @@
'doctype': 'DocField',
'fieldname': 'address_display',
'fieldtype': 'Small Text',
- 'idx': 12,
'label': 'Address',
'permlevel': 2
},
@@ -269,7 +256,6 @@
'doctype': 'DocField',
'fieldname': 'contact_display',
'fieldtype': 'Data',
- 'idx': 13,
'label': 'Contact Name',
'permlevel': 2
},
@@ -279,7 +265,6 @@
'doctype': 'DocField',
'fieldname': 'contact_mobile',
'fieldtype': 'Data',
- 'idx': 14,
'label': 'Mobile No',
'permlevel': 2
},
@@ -289,7 +274,6 @@
'doctype': 'DocField',
'fieldname': 'contact_email',
'fieldtype': 'Data',
- 'idx': 15,
'label': 'Contact Email',
'oldfieldname': 'contact_no',
'oldfieldtype': 'Data',
@@ -302,7 +286,6 @@
'doctype': 'DocField',
'fieldname': 'opening_date',
'fieldtype': 'Date',
- 'idx': 16,
'label': 'Opening Date',
'no_copy': 1,
'oldfieldname': 'opening_date',
@@ -315,7 +298,6 @@
'doctype': 'DocField',
'fieldname': 'opening_time',
'fieldtype': 'Time',
- 'idx': 17,
'label': 'Opening Time',
'no_copy': 1,
'oldfieldname': 'opening_time',
@@ -328,18 +310,17 @@
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldtype': 'Column Break',
- 'idx': 18,
'oldfieldtype': 'Column Break',
'permlevel': 1
},
# DocField
{
+ 'colour': 'White:FFF',
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldname': 'allocated_to',
'fieldtype': 'Link',
- 'idx': 19,
'in_filter': 1,
'label': 'Allocated To',
'oldfieldname': 'allocated_to',
@@ -355,7 +336,6 @@
'doctype': 'DocField',
'fieldname': 'resolution_details',
'fieldtype': 'Text',
- 'idx': 20,
'label': 'Resolution Details',
'no_copy': 1,
'oldfieldname': 'resolution_details',
@@ -365,11 +345,11 @@
# DocField
{
+ 'colour': 'White:FFF',
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldname': 'resolution_date',
'fieldtype': 'Date',
- 'idx': 21,
'in_filter': 0,
'label': 'Resolution Date',
'no_copy': 1,
@@ -385,7 +365,6 @@
'doctype': 'DocField',
'fieldname': 'resolution_time',
'fieldtype': 'Time',
- 'idx': 22,
'label': 'Resolution Time',
'oldfieldname': 'resolution_time',
'oldfieldtype': 'Time',
@@ -399,8 +378,19 @@
'fieldname': 'content_type',
'fieldtype': 'Data',
'hidden': 1,
- 'idx': 23,
'label': 'Content Type',
'permlevel': 0
+ },
+
+ # DocField
+ {
+ 'doctype': 'DocField',
+ 'fieldname': 'file_list',
+ 'fieldtype': 'Text',
+ 'hidden': 1,
+ 'label': 'File List',
+ 'no_copy': 1,
+ 'permlevel': 0,
+ 'print_hide': 1
}
]
\ No newline at end of file