Fix Support Ticket
diff --git a/erpnext/support/doctype/support_ticket/__init__.py b/erpnext/support/doctype/support_ticket/__init__.py
index fcf4e32..bff98d2 100644
--- a/erpnext/support/doctype/support_ticket/__init__.py
+++ b/erpnext/support/doctype/support_ticket/__init__.py
@@ -54,8 +54,8 @@
exists = webnotes.conn.sql("""\
SELECT name
FROM `tabSupport Ticket`
- WHERE name=%s AND raised_by LIKE %s
- """, (thread_id, "%" + email_id + "%"))
+ WHERE name=%s AND raised_by REGEXP '%s'
+ """ % ('(' + email_id + ')',), thread_id)
if exists and exists[0] and exists[0][0]:
from webnotes.model.code import get_obj