fix in support ticket.. checks sync_support_mails checkbox before sending emails
diff --git a/erpnext/support/doctype/support_ticket/__init__.py b/erpnext/support/doctype/support_ticket/__init__.py
index c9d1958..8d80f0a 100644
--- a/erpnext/support/doctype/support_ticket/__init__.py
+++ b/erpnext/support/doctype/support_ticket/__init__.py
@@ -29,6 +29,7 @@
# extract email settings
self.email_settings = Document('Email Settings','Email Settings')
+ if not self.email_settings.get('sync_support_mails'): return
s = Document('Support Email Settings')
s.use_ssl = self.email_settings.support_use_ssl