commit fcc5fa14c869d4b85221e3b9b694f695639dea3c
author Saqib Ansari <nextchamp.saqib@gmail.com> Wed Jan 05 20:44:06 2022 +0530
committer GitHub <noreply@github.com> Wed Jan 05 20:44:06 2022 +0530
tree a10b650d5c003ba3d7b33580091670c77969a99e
parent fbd706f232b6fa7fdf3cb7e560f07e9736228ce3

fix: failing tests of first response time (#29153)

erpnext/support/doctype/issue/issue.py

diff --git a/erpnext/support/doctype/issue/issue.py b/erpnext/support/doctype/issue/issue.py
index d5e5b78..e211e24 100644
--- a/erpnext/support/doctype/issue/issue.py
+++ b/erpnext/support/doctype/issue/issue.py
@@ -236,7 +236,7 @@
 	return False
 
 def calculate_first_response_time(issue, first_responded_on):
-	issue_creation_date = issue.creation
+	issue_creation_date = issue.service_level_agreement_creation or issue.creation
 	issue_creation_time = get_time_in_seconds(issue_creation_date)
 	first_responded_on_in_seconds = get_time_in_seconds(first_responded_on)
 	support_hours = frappe.get_cached_doc("Service Level Agreement", issue.service_level_agreement).support_and_resolution