website/templates/pages/ticket.html

{% extends "app/website/templates/html/page.html" %}

{% set title=doc.name %}

{% set status_label = {
	"Open": "label-success",
	"To Reply": "label-danger",
	"Closed": "label-default"
} %}

{% block content %}
<div class="col-md-12">
    <ul class="breadcrumb">
    	<li><a href="index">Home</a></li>
    	<li><a href="account">My Account</a></li>
    	<li><a href="tickets">My Tickets</a></li>
    	<li class="active"><i class="icon-ticket icon-fixed-width"></i> {{ doc.name }}</li>
    </ul>
	<h3><i class="icon-ticket icon-fixed-width"></i> {{ doc.name }}</h3>
	<hr>
	{%- if doc.status -%}
	{% if doc.status == "Waiting for Customer" -%}
		{% set status = "To Reply" %}
	{% else %}
		{% set status = doc.status %}
	{%- endif -%}
	<div class="row">
		<div class="col-md-2" style="margin-bottom: 7px;">
			<span class="label {{ status_label.get(status) or 'label-default' }}">{{ status }}</span>
		</div>
		<div class="col-md-8">
			<div class="row col-md-12">{{ doc.subject }}</div>
		</div>
		<div class="col-md-2 pull-right">
			<span class="text-muted">{{ utils.formatdate(doc.creation) }}</span>
		</div>
	</div>
	<br>
	<h4>Messages</h4>
	{%- if doclist.get({"doctype":"Communication"}) -%}
	<div>
		<table class="table table-bordered table-striped">
			<tbody>
				{%- for comm in doclist.get({"doctype":"Communication"}) %}
				<tr>
					<td>
					<h5 style="text-transform: none">
						{{ comm.sender }} on {{ utils.formatdate(doc.modified) }}</h5>
					<p>{{ webnotes.utils.is_html(comm.content) and comm.content or
						comm.content.replace("\n", "<br>")}}</p>
					</td>
				</tr>
				{% endfor -%}
			</tbody>
		</table>
	</div>
	{%- else -%}
	<div class="alert">No messages</div>
	{%- endif -%}
	{%- endif -%}
</div>
{% endblock %}