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pranav nachnekar27910542019-09-03 12:04:52 +05301import frappe
2import datetime
pranav nachnekarc5b2a582019-09-03 14:16:47 +05303import json
pranav nachnekar27910542019-09-03 12:04:52 +05304
Pranav Nachanekar63dbacd2019-09-09 15:19:57 +05305no_cache = 1
6
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +05307
pranav nachnekar27910542019-09-03 12:04:52 +05308@frappe.whitelist(allow_guest=True)
9def get_appointment_settings():
10 settings = frappe.get_doc('Appointment Booking Settings')
11 return settings
12
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053013
pranav nachnekar27910542019-09-03 12:04:52 +053014@frappe.whitelist(allow_guest=True)
15def get_holiday_list(holiday_list_name):
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053016 holiday_list = frappe.get_doc('Holiday List', holiday_list_name)
pranav nachnekar27910542019-09-03 12:04:52 +053017 return holiday_list
18
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053019
pranav nachnekar27910542019-09-03 12:04:52 +053020@frappe.whitelist(allow_guest=True)
21def get_timezones():
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053022 timezones = frappe.get_list('Timezone', fields='*')
pranav nachnekar27910542019-09-03 12:04:52 +053023 return timezones
24
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053025
pranav nachnekar27910542019-09-03 12:04:52 +053026@frappe.whitelist(allow_guest=True)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053027def get_appointment_slots(date, timezone):
pranav nachnekar27910542019-09-03 12:04:52 +053028 timezone = int(timezone)
29 format_string = '%Y-%m-%d %H:%M:%S'
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053030 query_start_time = datetime.datetime.strptime(
31 date + ' 00:00:00', format_string)
32 query_end_time = datetime.datetime.strptime(
33 date + ' 23:59:59', format_string)
34 query_start_time = _convert_to_ist(query_start_time, timezone)
35 query_end_time = _convert_to_ist(query_end_time, timezone)
pranav nachnekar27910542019-09-03 12:04:52 +053036 # Database queries
37 settings = frappe.get_doc('Appointment Booking Settings')
38 holiday_list = frappe.get_doc('Holiday List', settings.holiday_list)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053039 timeslots = get_available_slots_between(
40 query_start_time, query_end_time, settings)
41
pranav nachnekar27910542019-09-03 12:04:52 +053042 # Filter timeslots based on date
43 converted_timeslots = []
44 for timeslot in timeslots:
45 # Check if holiday
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053046 if _is_holiday(timeslot.date(), holiday_list):
47 converted_timeslots.append(
48 dict(time=_convert_to_tz(timeslot, timezone), availability=False))
pranav nachnekar27910542019-09-03 12:04:52 +053049 continue
50 # Check availability
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053051 if check_availabilty(timeslot, settings):
52 converted_timeslots.append(
53 dict(time=_convert_to_tz(timeslot, timezone), availability=True))
pranav nachnekar27910542019-09-03 12:04:52 +053054 else:
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053055 converted_timeslots.append(
56 dict(time=_convert_to_tz(timeslot, timezone), availability=False))
57 date_required = datetime.datetime.strptime(
58 date + ' 00:00:00', format_string).date()
59 converted_timeslots = filter_timeslots(date_required, converted_timeslots)
pranav nachnekar27910542019-09-03 12:04:52 +053060 return converted_timeslots
61
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053062
pranav nachnekar27910542019-09-03 12:04:52 +053063def get_available_slots_between(query_start_time, query_end_time, settings):
64 records = _get_records(query_start_time, query_end_time, settings)
65 timeslots = []
66 appointment_duration = datetime.timedelta(
67 minutes=settings.appointment_duration)
68 for record in records:
69 if record.day_of_week == WEEKDAYS[query_start_time.weekday()]:
70 current_time = _deltatime_to_datetime(
71 query_start_time, record.from_time)
72 end_time = _deltatime_to_datetime(
73 query_start_time, record.to_time)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053074 else:
pranav nachnekar27910542019-09-03 12:04:52 +053075 current_time = _deltatime_to_datetime(
76 query_end_time, record.from_time)
77 end_time = _deltatime_to_datetime(
78 query_end_time, record.to_time)
79 while current_time + appointment_duration <= end_time:
80 timeslots.append(current_time)
81 current_time += appointment_duration
82 return timeslots
83
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053084
85@frappe.whitelist(allow_guest=True)
86def create_appointment(date, time, contact):
pranav nachnekarc5b2a582019-09-03 14:16:47 +053087 appointment = frappe.new_doc('Appointment')
88 format_string = '%Y-%m-%d %H:%M:%S'
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053089 appointment.scheduled_time = datetime.datetime.strptime(
90 date+" "+time, format_string)
pranav nachnekarc5b2a582019-09-03 14:16:47 +053091 contact = json.loads(contact)
92 appointment.customer_name = contact['name']
Pranav Nachanekardb21f862019-09-09 17:01:40 +053093 appointment.customer_phone_number = contact['number']
pranav nachnekarc5b2a582019-09-03 14:16:47 +053094 appointment.customer_skype = contact['skype']
95 appointment.customer_details = contact['notes']
Pranav Nachanekar6f486f32019-09-10 13:12:28 +053096 appointment.status = 'Open'
Pranav Nachanekara2dbd392019-09-12 10:48:26 +053097 appointment.lead = find_lead_by_email(contact['email']).name
pranav nachnekarc5b2a582019-09-03 14:16:47 +053098 appointment.insert()
pranav nachnekar27910542019-09-03 12:04:52 +053099
Pranav Nachanekara2dbd392019-09-12 10:48:26 +0530100def find_lead_by_email(email):
101 if frappe.db.exists({
102 'doctype':'Lead',
103 'email_id':email
104 }):
105 return frappe.get_list('Lead',filters={'email_id':email})[0]
106 frappe.throw('Email ID not associated with any Lead. Please make sure to use the email address you got this mail on')
pranav nachnekarc5b2a582019-09-03 14:16:47 +0530107
108# Helper Functions
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530109def filter_timeslots(date, timeslots):
pranav nachnekar27910542019-09-03 12:04:52 +0530110 filtered_timeslots = []
111 for timeslot in timeslots:
112 if(timeslot['time'].date() == date):
113 filtered_timeslots.append(timeslot)
114 return filtered_timeslots
115
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530116
117def check_availabilty(timeslot, settings):
118 return frappe.db.count('Appointment', {'scheduled_time': timeslot}) < settings.number_of_agents
119
pranav nachnekar27910542019-09-03 12:04:52 +0530120
pranav nachnekar27910542019-09-03 12:04:52 +0530121def _is_holiday(date, holiday_list):
122 for holiday in holiday_list.holidays:
123 if holiday.holiday_date == date:
124 return True
125 return False
126
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530127
pranav nachnekar27910542019-09-03 12:04:52 +0530128def _get_records(start_time, end_time, settings):
129 records = []
130 for record in settings.availability_of_slots:
131 if record.day_of_week == WEEKDAYS[start_time.weekday()] or record.day_of_week == WEEKDAYS[end_time.weekday()]:
132 records.append(record)
133 return records
134
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530135
pranav nachnekar27910542019-09-03 12:04:52 +0530136def _deltatime_to_datetime(date, deltatime):
137 time = (datetime.datetime.min + deltatime).time()
138 return datetime.datetime.combine(date.date(), time)
139
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530140
pranav nachnekar27910542019-09-03 12:04:52 +0530141def _datetime_to_deltatime(date_time):
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530142 midnight = datetime.datetime.combine(date_time.date(), datetime.time.min)
pranav nachnekar27910542019-09-03 12:04:52 +0530143 return (date_time-midnight)
144
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530145
pranav nachnekar27910542019-09-03 12:04:52 +0530146def _convert_to_ist(datetime_object, timezone):
147 offset = datetime.timedelta(minutes=timezone)
148 datetime_object = datetime_object + offset
149 offset = datetime.timedelta(minutes=-330)
150 datetime_object = datetime_object - offset
151 return datetime_object
152
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530153
pranav nachnekar27910542019-09-03 12:04:52 +0530154def _convert_to_tz(datetime_object, timezone):
155 offset = datetime.timedelta(minutes=timezone)
156 datetime_object = datetime_object - offset
157 offset = datetime.timedelta(minutes=-330)
158 datetime_object = datetime_object + offset
159 return datetime_object
160
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530161
pranav nachnekar27910542019-09-03 12:04:52 +0530162WEEKDAYS = ["Monday", "Tuesday", "Wednesday",
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530163 "Thursday", "Friday", "Saturday", "Sunday"]