blob: 6f6d4ac45cb3caeb5e99ea962ad0029884d3eccd [file] [log] [blame]
pranav nachnekar27910542019-09-03 12:04:52 +05301import frappe
2import datetime
pranav nachnekarc5b2a582019-09-03 14:16:47 +05303import json
pranav nachnekar27910542019-09-03 12:04:52 +05304
Pranav Nachanekar91a56492019-09-17 16:58:41 +05305
6WEEKDAYS = ["Monday", "Tuesday", "Wednesday",
7 "Thursday", "Friday", "Saturday", "Sunday"]
8
Pranav Nachanekar63dbacd2019-09-09 15:19:57 +05309no_cache = 1
10
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053011
pranav nachnekar27910542019-09-03 12:04:52 +053012@frappe.whitelist(allow_guest=True)
13def get_appointment_settings():
14 settings = frappe.get_doc('Appointment Booking Settings')
15 return settings
16
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053017
pranav nachnekar27910542019-09-03 12:04:52 +053018@frappe.whitelist(allow_guest=True)
19def get_holiday_list(holiday_list_name):
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053020 holiday_list = frappe.get_doc('Holiday List', holiday_list_name)
pranav nachnekar27910542019-09-03 12:04:52 +053021 return holiday_list
22
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053023
pranav nachnekar27910542019-09-03 12:04:52 +053024@frappe.whitelist(allow_guest=True)
25def get_timezones():
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053026 timezones = frappe.get_list('Timezone', fields='*')
pranav nachnekar27910542019-09-03 12:04:52 +053027 return timezones
28
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053029
pranav nachnekar27910542019-09-03 12:04:52 +053030@frappe.whitelist(allow_guest=True)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053031def get_appointment_slots(date, timezone):
pranav nachnekar27910542019-09-03 12:04:52 +053032 timezone = int(timezone)
33 format_string = '%Y-%m-%d %H:%M:%S'
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053034 query_start_time = datetime.datetime.strptime(
35 date + ' 00:00:00', format_string)
36 query_end_time = datetime.datetime.strptime(
37 date + ' 23:59:59', format_string)
38 query_start_time = _convert_to_ist(query_start_time, timezone)
39 query_end_time = _convert_to_ist(query_end_time, timezone)
pranav nachnekar27910542019-09-03 12:04:52 +053040 # Database queries
41 settings = frappe.get_doc('Appointment Booking Settings')
42 holiday_list = frappe.get_doc('Holiday List', settings.holiday_list)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053043 timeslots = get_available_slots_between(
44 query_start_time, query_end_time, settings)
45
pranav nachnekar27910542019-09-03 12:04:52 +053046 # Filter timeslots based on date
47 converted_timeslots = []
48 for timeslot in timeslots:
49 # Check if holiday
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053050 if _is_holiday(timeslot.date(), holiday_list):
51 converted_timeslots.append(
52 dict(time=_convert_to_tz(timeslot, timezone), availability=False))
pranav nachnekar27910542019-09-03 12:04:52 +053053 continue
54 # Check availability
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053055 if check_availabilty(timeslot, settings):
56 converted_timeslots.append(
57 dict(time=_convert_to_tz(timeslot, timezone), availability=True))
pranav nachnekar27910542019-09-03 12:04:52 +053058 else:
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053059 converted_timeslots.append(
60 dict(time=_convert_to_tz(timeslot, timezone), availability=False))
61 date_required = datetime.datetime.strptime(
62 date + ' 00:00:00', format_string).date()
63 converted_timeslots = filter_timeslots(date_required, converted_timeslots)
pranav nachnekar27910542019-09-03 12:04:52 +053064 return converted_timeslots
65
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053066
pranav nachnekar27910542019-09-03 12:04:52 +053067def get_available_slots_between(query_start_time, query_end_time, settings):
68 records = _get_records(query_start_time, query_end_time, settings)
69 timeslots = []
70 appointment_duration = datetime.timedelta(
71 minutes=settings.appointment_duration)
72 for record in records:
73 if record.day_of_week == WEEKDAYS[query_start_time.weekday()]:
74 current_time = _deltatime_to_datetime(
75 query_start_time, record.from_time)
76 end_time = _deltatime_to_datetime(
77 query_start_time, record.to_time)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053078 else:
pranav nachnekar27910542019-09-03 12:04:52 +053079 current_time = _deltatime_to_datetime(
80 query_end_time, record.from_time)
81 end_time = _deltatime_to_datetime(
82 query_end_time, record.to_time)
83 while current_time + appointment_duration <= end_time:
84 timeslots.append(current_time)
85 current_time += appointment_duration
86 return timeslots
87
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053088
89@frappe.whitelist(allow_guest=True)
90def create_appointment(date, time, contact):
pranav nachnekarc5b2a582019-09-03 14:16:47 +053091 appointment = frappe.new_doc('Appointment')
92 format_string = '%Y-%m-%d %H:%M:%S'
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053093 appointment.scheduled_time = datetime.datetime.strptime(
94 date+" "+time, format_string)
pranav nachnekarc5b2a582019-09-03 14:16:47 +053095 contact = json.loads(contact)
96 appointment.customer_name = contact['name']
Pranav Nachanekardb21f862019-09-09 17:01:40 +053097 appointment.customer_phone_number = contact['number']
pranav nachnekarc5b2a582019-09-03 14:16:47 +053098 appointment.customer_skype = contact['skype']
99 appointment.customer_details = contact['notes']
Pranav Nachanekar6f486f32019-09-10 13:12:28 +0530100 appointment.status = 'Open'
Pranav Nachanekara2dbd392019-09-12 10:48:26 +0530101 appointment.lead = find_lead_by_email(contact['email']).name
pranav nachnekarc5b2a582019-09-03 14:16:47 +0530102 appointment.insert()
pranav nachnekar27910542019-09-03 12:04:52 +0530103
Pranav Nachanekara2dbd392019-09-12 10:48:26 +0530104def find_lead_by_email(email):
Pranav Nachanekar91a56492019-09-17 16:58:41 +0530105 lead_list = frappe.get_list('Lead',filters={'email_id':email})[0]
106 if lead_list:
107 return lead_list
Pranav Nachanekara2dbd392019-09-12 10:48:26 +0530108 frappe.throw('Email ID not associated with any Lead. Please make sure to use the email address you got this mail on')
pranav nachnekarc5b2a582019-09-03 14:16:47 +0530109
110# Helper Functions
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530111def filter_timeslots(date, timeslots):
pranav nachnekar27910542019-09-03 12:04:52 +0530112 filtered_timeslots = []
113 for timeslot in timeslots:
114 if(timeslot['time'].date() == date):
115 filtered_timeslots.append(timeslot)
116 return filtered_timeslots
117
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530118
119def check_availabilty(timeslot, settings):
120 return frappe.db.count('Appointment', {'scheduled_time': timeslot}) < settings.number_of_agents
121
pranav nachnekar27910542019-09-03 12:04:52 +0530122
pranav nachnekar27910542019-09-03 12:04:52 +0530123def _is_holiday(date, holiday_list):
124 for holiday in holiday_list.holidays:
125 if holiday.holiday_date == date:
126 return True
127 return False
128
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530129
pranav nachnekar27910542019-09-03 12:04:52 +0530130def _get_records(start_time, end_time, settings):
131 records = []
132 for record in settings.availability_of_slots:
133 if record.day_of_week == WEEKDAYS[start_time.weekday()] or record.day_of_week == WEEKDAYS[end_time.weekday()]:
134 records.append(record)
135 return records
136
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530137
pranav nachnekar27910542019-09-03 12:04:52 +0530138def _deltatime_to_datetime(date, deltatime):
139 time = (datetime.datetime.min + deltatime).time()
140 return datetime.datetime.combine(date.date(), time)
141
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530142
pranav nachnekar27910542019-09-03 12:04:52 +0530143def _datetime_to_deltatime(date_time):
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530144 midnight = datetime.datetime.combine(date_time.date(), datetime.time.min)
pranav nachnekar27910542019-09-03 12:04:52 +0530145 return (date_time-midnight)
146
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530147
pranav nachnekar27910542019-09-03 12:04:52 +0530148def _convert_to_ist(datetime_object, timezone):
149 offset = datetime.timedelta(minutes=timezone)
150 datetime_object = datetime_object + offset
151 offset = datetime.timedelta(minutes=-330)
152 datetime_object = datetime_object - offset
153 return datetime_object
154
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530155
pranav nachnekar27910542019-09-03 12:04:52 +0530156def _convert_to_tz(datetime_object, timezone):
157 offset = datetime.timedelta(minutes=timezone)
158 datetime_object = datetime_object - offset
159 offset = datetime.timedelta(minutes=-330)
160 datetime_object = datetime_object + offset
Pranav Nachanekar91a56492019-09-17 16:58:41 +0530161 return datetime_object