pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 1 | import frappe |
| 2 | import datetime |
pranav nachnekar | c5b2a58 | 2019-09-03 14:16:47 +0530 | [diff] [blame] | 3 | import json |
Pranav Nachanekar | 93670fe | 2019-10-03 11:58:02 +0530 | [diff] [blame] | 4 | import pytz |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 5 | |
Pranav Nachanekar | 91a5649 | 2019-09-17 16:58:41 +0530 | [diff] [blame] | 6 | |
| 7 | WEEKDAYS = ["Monday", "Tuesday", "Wednesday", |
| 8 | "Thursday", "Friday", "Saturday", "Sunday"] |
| 9 | |
Pranav Nachanekar | 63dbacd | 2019-09-09 15:19:57 +0530 | [diff] [blame] | 10 | no_cache = 1 |
| 11 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 12 | |
Pranav Nachanekar | 9e36a9e | 2019-10-04 11:28:29 +0530 | [diff] [blame] | 13 | def get_context(context): |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 14 | is_enabled = frappe.db.get_single_value( |
| 15 | 'Appointment Booking Settings', 'enable_scheduling') |
Pranav Nachanekar | 9e36a9e | 2019-10-04 11:28:29 +0530 | [diff] [blame] | 16 | if is_enabled: |
| 17 | return context |
| 18 | else: |
| 19 | raise frappe.DoesNotExistError |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 20 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 21 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 22 | @frappe.whitelist(allow_guest=True) |
| 23 | def get_appointment_settings(): |
| 24 | settings = frappe.get_doc('Appointment Booking Settings') |
| 25 | return settings |
| 26 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 27 | |
Pranav Nachanekar | afe52e8 | 2019-10-03 16:35:08 +0530 | [diff] [blame] | 28 | @frappe.whitelist(allow_guest=True) |
| 29 | def is_enabled(): |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 30 | enable_scheduling = frappe.db.get_single_value( |
| 31 | 'Appointment Booking Settings', 'enable_scheduling') |
Pranav Nachanekar | afe52e8 | 2019-10-03 16:35:08 +0530 | [diff] [blame] | 32 | return enable_scheduling |
| 33 | |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 34 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 35 | @frappe.whitelist(allow_guest=True) |
| 36 | def get_holiday_list(holiday_list_name): |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 37 | holiday_list = frappe.get_doc('Holiday List', holiday_list_name) |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 38 | return holiday_list |
| 39 | |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 40 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 41 | @frappe.whitelist(allow_guest=True) |
| 42 | def get_timezones(): |
Pranav Nachanekar | 93670fe | 2019-10-03 11:58:02 +0530 | [diff] [blame] | 43 | return pytz.all_timezones |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 44 | |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 45 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 46 | @frappe.whitelist(allow_guest=True) |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 47 | def get_appointment_slots(date, timezone): |
Pranav Nachanekar | 93670fe | 2019-10-03 11:58:02 +0530 | [diff] [blame] | 48 | import pytz |
| 49 | guest_timezone = pytz.timezone(timezone) |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 50 | format_string = '%Y-%m-%d %H:%M:%S' |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 51 | query_start_time = datetime.datetime.strptime( |
| 52 | date + ' 00:00:00', format_string) |
| 53 | query_end_time = datetime.datetime.strptime( |
| 54 | date + ' 23:59:59', format_string) |
Pranav Nachanekar | 93670fe | 2019-10-03 11:58:02 +0530 | [diff] [blame] | 55 | local_timezone = frappe.utils.get_time_zone() |
| 56 | local_timezone = pytz.timezone(local_timezone) |
| 57 | query_start_time = guest_timezone.localize(query_start_time) |
| 58 | query_end_time = guest_timezone.localize(query_end_time) |
| 59 | query_start_time = query_start_time.astimezone(local_timezone) |
| 60 | query_end_time = query_end_time.astimezone(local_timezone) |
Pranav Nachanekar | ba99945 | 2019-09-19 11:21:05 +0530 | [diff] [blame] | 61 | now = datetime.datetime.now() |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 62 | # Database queries |
| 63 | settings = frappe.get_doc('Appointment Booking Settings') |
| 64 | holiday_list = frappe.get_doc('Holiday List', settings.holiday_list) |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 65 | timeslots = get_available_slots_between( |
| 66 | query_start_time, query_end_time, settings) |
| 67 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 68 | # Filter timeslots based on date |
| 69 | converted_timeslots = [] |
| 70 | for timeslot in timeslots: |
Pranav Nachanekar | 93670fe | 2019-10-03 11:58:02 +0530 | [diff] [blame] | 71 | timeslot = local_timezone.localize(timeslot) |
Pranav Nachanekar | 93670fe | 2019-10-03 11:58:02 +0530 | [diff] [blame] | 72 | timeslot = timeslot.astimezone(guest_timezone) |
| 73 | timeslot = timeslot.replace(tzinfo=None) |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 74 | # Check if holiday |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 75 | if _is_holiday(timeslot.date(), holiday_list): |
| 76 | converted_timeslots.append( |
Pranav Nachanekar | 93670fe | 2019-10-03 11:58:02 +0530 | [diff] [blame] | 77 | dict(time=timeslot, availability=False)) |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 78 | continue |
| 79 | # Check availability |
Pranav Nachanekar | ba99945 | 2019-09-19 11:21:05 +0530 | [diff] [blame] | 80 | if check_availabilty(timeslot, settings) and timeslot >= now: |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 81 | converted_timeslots.append( |
Pranav Nachanekar | 93670fe | 2019-10-03 11:58:02 +0530 | [diff] [blame] | 82 | dict(time=timeslot, availability=True)) |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 83 | else: |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 84 | converted_timeslots.append( |
Pranav Nachanekar | 93670fe | 2019-10-03 11:58:02 +0530 | [diff] [blame] | 85 | dict(time=timeslot, availability=False)) |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 86 | date_required = datetime.datetime.strptime( |
| 87 | date + ' 00:00:00', format_string).date() |
| 88 | converted_timeslots = filter_timeslots(date_required, converted_timeslots) |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 89 | return converted_timeslots |
| 90 | |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 91 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 92 | def get_available_slots_between(query_start_time, query_end_time, settings): |
| 93 | records = _get_records(query_start_time, query_end_time, settings) |
| 94 | timeslots = [] |
| 95 | appointment_duration = datetime.timedelta( |
| 96 | minutes=settings.appointment_duration) |
| 97 | for record in records: |
| 98 | if record.day_of_week == WEEKDAYS[query_start_time.weekday()]: |
| 99 | current_time = _deltatime_to_datetime( |
| 100 | query_start_time, record.from_time) |
| 101 | end_time = _deltatime_to_datetime( |
| 102 | query_start_time, record.to_time) |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 103 | else: |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 104 | current_time = _deltatime_to_datetime( |
| 105 | query_end_time, record.from_time) |
| 106 | end_time = _deltatime_to_datetime( |
| 107 | query_end_time, record.to_time) |
| 108 | while current_time + appointment_duration <= end_time: |
| 109 | timeslots.append(current_time) |
| 110 | current_time += appointment_duration |
| 111 | return timeslots |
| 112 | |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 113 | |
| 114 | @frappe.whitelist(allow_guest=True) |
| 115 | def create_appointment(date, time, contact): |
pranav nachnekar | c5b2a58 | 2019-09-03 14:16:47 +0530 | [diff] [blame] | 116 | appointment = frappe.new_doc('Appointment') |
| 117 | format_string = '%Y-%m-%d %H:%M:%S' |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 118 | appointment.scheduled_time = datetime.datetime.strptime( |
| 119 | date+" "+time, format_string) |
pranav nachnekar | c5b2a58 | 2019-09-03 14:16:47 +0530 | [diff] [blame] | 120 | contact = json.loads(contact) |
| 121 | appointment.customer_name = contact['name'] |
Pranav Nachanekar | db21f86 | 2019-09-09 17:01:40 +0530 | [diff] [blame] | 122 | appointment.customer_phone_number = contact['number'] |
pranav nachnekar | c5b2a58 | 2019-09-03 14:16:47 +0530 | [diff] [blame] | 123 | appointment.customer_skype = contact['skype'] |
| 124 | appointment.customer_details = contact['notes'] |
Pranav Nachanekar | b6b27d9 | 2019-09-23 14:16:13 +0530 | [diff] [blame] | 125 | appointment.customer_email = contact['email'] |
Pranav Nachanekar | 6f486f3 | 2019-09-10 13:12:28 +0530 | [diff] [blame] | 126 | appointment.status = 'Open' |
pranav nachnekar | c5b2a58 | 2019-09-03 14:16:47 +0530 | [diff] [blame] | 127 | appointment.insert() |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 128 | |
pranav nachnekar | c5b2a58 | 2019-09-03 14:16:47 +0530 | [diff] [blame] | 129 | |
| 130 | # Helper Functions |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 131 | def filter_timeslots(date, timeslots): |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 132 | filtered_timeslots = [] |
| 133 | for timeslot in timeslots: |
| 134 | if(timeslot['time'].date() == date): |
| 135 | filtered_timeslots.append(timeslot) |
| 136 | return filtered_timeslots |
| 137 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 138 | |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 139 | def check_availabilty(timeslot, settings): |
| 140 | return frappe.db.count('Appointment', {'scheduled_time': timeslot}) < settings.number_of_agents |
| 141 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 142 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 143 | def _is_holiday(date, holiday_list): |
| 144 | for holiday in holiday_list.holidays: |
| 145 | if holiday.holiday_date == date: |
| 146 | return True |
| 147 | return False |
| 148 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 149 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 150 | def _get_records(start_time, end_time, settings): |
| 151 | records = [] |
| 152 | for record in settings.availability_of_slots: |
| 153 | if record.day_of_week == WEEKDAYS[start_time.weekday()] or record.day_of_week == WEEKDAYS[end_time.weekday()]: |
| 154 | records.append(record) |
| 155 | return records |
| 156 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 157 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 158 | def _deltatime_to_datetime(date, deltatime): |
| 159 | time = (datetime.datetime.min + deltatime).time() |
| 160 | return datetime.datetime.combine(date.date(), time) |
| 161 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 162 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 163 | def _datetime_to_deltatime(date_time): |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 164 | midnight = datetime.datetime.combine(date_time.date(), datetime.time.min) |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 165 | return (date_time-midnight) |