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pranav nachnekar27910542019-09-03 12:04:52 +05301import datetime
pranav nachnekarc5b2a582019-09-03 14:16:47 +05302import json
Chillar Anand915b3432021-09-02 16:44:59 +05303
4import frappe
Pranav Nachanekar93670fe2019-10-03 11:58:02 +05305import pytz
Mohammed Yusuf Shaikh86f418392021-07-02 12:19:24 +05306from frappe import _
Pranav Nachanekar91a56492019-09-17 16:58:41 +05307
0Pranav76b20a52019-11-07 13:24:59 +05308WEEKDAYS = ["Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday"]
Pranav Nachanekar91a56492019-09-17 16:58:41 +05309
Pranav Nachanekar63dbacd2019-09-09 15:19:57 +053010no_cache = 1
11
Pranav Nachanekar25148d02019-10-04 11:32:39 +053012
Pranav Nachanekar9e36a9e2019-10-04 11:28:29 +053013def get_context(context):
Ankush Menat494bd9e2022-03-28 18:52:46 +053014 is_enabled = frappe.db.get_single_value("Appointment Booking Settings", "enable_scheduling")
0Pranav75db6f72019-11-07 12:47:00 +053015 if is_enabled:
16 return context
17 else:
Ankush Menat494bd9e2022-03-28 18:52:46 +053018 frappe.redirect_to_message(
19 _("Appointment Scheduling Disabled"),
20 _("Appointment Scheduling has been disabled for this site"),
21 http_status_code=302,
22 indicator_color="red",
23 )
0Pranav0671ea82019-11-07 13:31:56 +053024 raise frappe.Redirect
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053025
Ankush Menat494bd9e2022-03-28 18:52:46 +053026
pranav nachnekar27910542019-09-03 12:04:52 +053027@frappe.whitelist(allow_guest=True)
28def get_appointment_settings():
Daizy Modiac51c272022-12-15 16:53:51 +053029 settings = frappe.get_cached_value(
30 "Appointment Booking Settings",
31 None,
32 ["holiday_list", "advance_booking_days", "appointment_duration", "success_redirect_url"],
33 as_dict=True,
34 )
0Pranav75db6f72019-11-07 12:47:00 +053035 return settings
pranav nachnekar27910542019-09-03 12:04:52 +053036
Ankush Menat494bd9e2022-03-28 18:52:46 +053037
pranav nachnekar27910542019-09-03 12:04:52 +053038@frappe.whitelist(allow_guest=True)
39def get_timezones():
0Pranav84ae2cc2019-12-18 15:44:04 +053040 import pytz
Ankush Menat494bd9e2022-03-28 18:52:46 +053041
0Pranav84ae2cc2019-12-18 15:44:04 +053042 return pytz.all_timezones
pranav nachnekar27910542019-09-03 12:04:52 +053043
Ankush Menat494bd9e2022-03-28 18:52:46 +053044
pranav nachnekar27910542019-09-03 12:04:52 +053045@frappe.whitelist(allow_guest=True)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053046def get_appointment_slots(date, timezone):
0Pranav75db6f72019-11-07 12:47:00 +053047 # Convert query to local timezones
Ankush Menat494bd9e2022-03-28 18:52:46 +053048 format_string = "%Y-%m-%d %H:%M:%S"
49 query_start_time = datetime.datetime.strptime(date + " 00:00:00", format_string)
50 query_end_time = datetime.datetime.strptime(date + " 23:59:59", format_string)
0Pranav51208b32019-11-07 12:54:48 +053051 query_start_time = convert_to_system_timezone(timezone, query_start_time)
52 query_end_time = convert_to_system_timezone(timezone, query_end_time)
53 now = convert_to_guest_timezone(timezone, datetime.datetime.now())
0Pranave4941442019-10-31 15:38:39 +053054
0Pranav75db6f72019-11-07 12:47:00 +053055 # Database queries
Ankush Menat494bd9e2022-03-28 18:52:46 +053056 settings = frappe.get_doc("Appointment Booking Settings")
57 holiday_list = frappe.get_doc("Holiday List", settings.holiday_list)
0Pranav76b20a52019-11-07 13:24:59 +053058 timeslots = get_available_slots_between(query_start_time, query_end_time, settings)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053059
0Pranav75db6f72019-11-07 12:47:00 +053060 # Filter and convert timeslots
61 converted_timeslots = []
62 for timeslot in timeslots:
0Pranav51208b32019-11-07 12:54:48 +053063 converted_timeslot = convert_to_guest_timezone(timezone, timeslot)
0Pranav75db6f72019-11-07 12:47:00 +053064 # Check if holiday
65 if _is_holiday(converted_timeslot.date(), holiday_list):
0Pranav76b20a52019-11-07 13:24:59 +053066 converted_timeslots.append(dict(time=converted_timeslot, availability=False))
0Pranav75db6f72019-11-07 12:47:00 +053067 continue
68 # Check availability
69 if check_availabilty(timeslot, settings) and converted_timeslot >= now:
0Pranav76b20a52019-11-07 13:24:59 +053070 converted_timeslots.append(dict(time=converted_timeslot, availability=True))
0Pranav75db6f72019-11-07 12:47:00 +053071 else:
0Pranav76b20a52019-11-07 13:24:59 +053072 converted_timeslots.append(dict(time=converted_timeslot, availability=False))
Ankush Menat494bd9e2022-03-28 18:52:46 +053073 date_required = datetime.datetime.strptime(date + " 00:00:00", format_string).date()
0Pranav75db6f72019-11-07 12:47:00 +053074 converted_timeslots = filter_timeslots(date_required, converted_timeslots)
75 return converted_timeslots
pranav nachnekar27910542019-09-03 12:04:52 +053076
Ankush Menat494bd9e2022-03-28 18:52:46 +053077
pranav nachnekar27910542019-09-03 12:04:52 +053078def get_available_slots_between(query_start_time, query_end_time, settings):
0Pranav75db6f72019-11-07 12:47:00 +053079 records = _get_records(query_start_time, query_end_time, settings)
80 timeslots = []
Ankush Menat494bd9e2022-03-28 18:52:46 +053081 appointment_duration = datetime.timedelta(minutes=settings.appointment_duration)
0Pranav75db6f72019-11-07 12:47:00 +053082 for record in records:
83 if record.day_of_week == WEEKDAYS[query_start_time.weekday()]:
0Pranav76b20a52019-11-07 13:24:59 +053084 current_time = _deltatime_to_datetime(query_start_time, record.from_time)
85 end_time = _deltatime_to_datetime(query_start_time, record.to_time)
0Pranav75db6f72019-11-07 12:47:00 +053086 else:
0Pranav76b20a52019-11-07 13:24:59 +053087 current_time = _deltatime_to_datetime(query_end_time, record.from_time)
88 end_time = _deltatime_to_datetime(query_end_time, record.to_time)
0Pranav75db6f72019-11-07 12:47:00 +053089 while current_time + appointment_duration <= end_time:
90 timeslots.append(current_time)
91 current_time += appointment_duration
92 return timeslots
pranav nachnekar27910542019-09-03 12:04:52 +053093
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053094
95@frappe.whitelist(allow_guest=True)
0Pranave4941442019-10-31 15:38:39 +053096def create_appointment(date, time, tz, contact):
Daizy Modiac51c272022-12-15 16:53:51 +053097 contact = json.loads(contact)
98 datetime_obj = datetime.datetime.strptime(date + " " + time, "%Y-%m-%d %H:%M:%S")
0Pranav83100c92019-11-07 13:37:11 +053099 # Strip tzinfo from datetime objects since it's handled by the doctype
Daizy Modiac51c272022-12-15 16:53:51 +0530100 scheduled_time_obj = datetime_obj.replace(tzinfo=None)
101 scheduled_time = convert_to_system_timezone(tz, scheduled_time_obj)
Ankush Menat494bd9e2022-03-28 18:52:46 +0530102 scheduled_time = scheduled_time.replace(tzinfo=None)
Daizy Modiac51c272022-12-15 16:53:51 +0530103
0Pranav83100c92019-11-07 13:37:11 +0530104 # Create a appointment document from form
Ankush Menat494bd9e2022-03-28 18:52:46 +0530105 appointment = frappe.new_doc("Appointment")
Daizy Modiac51c272022-12-15 16:53:51 +0530106 appointment.update(
107 {
108 "scheduled_time": scheduled_time,
109 "customer_name": contact.get("name", None),
110 "customer_phone_number": contact.get("number", None),
111 "customer_skype": contact.get("skype", None),
112 "customer_details": contact.get("notes", None),
113 "customer_email": contact.get("email", None),
114 "status": "Open",
115 }
116 )
117 appointment.insert(ignore_permissions=True)
0Pranav511780a2019-11-14 12:47:08 +0530118 return appointment
pranav nachnekar27910542019-09-03 12:04:52 +0530119
Ankush Menat494bd9e2022-03-28 18:52:46 +0530120
pranav nachnekarc5b2a582019-09-03 14:16:47 +0530121# Helper Functions
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530122def filter_timeslots(date, timeslots):
0Pranav75db6f72019-11-07 12:47:00 +0530123 filtered_timeslots = []
124 for timeslot in timeslots:
Ankush Menat494bd9e2022-03-28 18:52:46 +0530125 if timeslot["time"].date() == date:
0Pranav75db6f72019-11-07 12:47:00 +0530126 filtered_timeslots.append(timeslot)
127 return filtered_timeslots
pranav nachnekar27910542019-09-03 12:04:52 +0530128
Ankush Menat494bd9e2022-03-28 18:52:46 +0530129
0Pranavf25e2a22019-11-13 12:01:36 +0530130def convert_to_guest_timezone(guest_tz, datetimeobject):
0Pranav75db6f72019-11-07 12:47:00 +0530131 guest_tz = pytz.timezone(guest_tz)
132 local_timezone = pytz.timezone(frappe.utils.get_time_zone())
133 datetimeobject = local_timezone.localize(datetimeobject)
134 datetimeobject = datetimeobject.astimezone(guest_tz)
135 return datetimeobject
0Pranave4941442019-10-31 15:38:39 +0530136
Ankush Menat494bd9e2022-03-28 18:52:46 +0530137
138def convert_to_system_timezone(guest_tz, datetimeobject):
0Pranav75db6f72019-11-07 12:47:00 +0530139 guest_tz = pytz.timezone(guest_tz)
140 datetimeobject = guest_tz.localize(datetimeobject)
141 system_tz = pytz.timezone(frappe.utils.get_time_zone())
142 datetimeobject = datetimeobject.astimezone(system_tz)
143 return datetimeobject
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530144
Ankush Menat494bd9e2022-03-28 18:52:46 +0530145
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530146def check_availabilty(timeslot, settings):
Ankush Menat494bd9e2022-03-28 18:52:46 +0530147 return frappe.db.count("Appointment", {"scheduled_time": timeslot}) < settings.number_of_agents
148
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530149
pranav nachnekar27910542019-09-03 12:04:52 +0530150def _is_holiday(date, holiday_list):
0Pranav75db6f72019-11-07 12:47:00 +0530151 for holiday in holiday_list.holidays:
152 if holiday.holiday_date == date:
153 return True
154 return False
pranav nachnekar27910542019-09-03 12:04:52 +0530155
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530156
pranav nachnekar27910542019-09-03 12:04:52 +0530157def _get_records(start_time, end_time, settings):
0Pranav75db6f72019-11-07 12:47:00 +0530158 records = []
159 for record in settings.availability_of_slots:
Ankush Menat494bd9e2022-03-28 18:52:46 +0530160 if (
161 record.day_of_week == WEEKDAYS[start_time.weekday()]
162 or record.day_of_week == WEEKDAYS[end_time.weekday()]
163 ):
0Pranav75db6f72019-11-07 12:47:00 +0530164 records.append(record)
165 return records
pranav nachnekar27910542019-09-03 12:04:52 +0530166
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530167
pranav nachnekar27910542019-09-03 12:04:52 +0530168def _deltatime_to_datetime(date, deltatime):
0Pranav75db6f72019-11-07 12:47:00 +0530169 time = (datetime.datetime.min + deltatime).time()
170 return datetime.datetime.combine(date.date(), time)
pranav nachnekar27910542019-09-03 12:04:52 +0530171
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530172
pranav nachnekar27910542019-09-03 12:04:52 +0530173def _datetime_to_deltatime(date_time):
0Pranav75db6f72019-11-07 12:47:00 +0530174 midnight = datetime.datetime.combine(date_time.date(), datetime.time.min)
Ankush Menat494bd9e2022-03-28 18:52:46 +0530175 return date_time - midnight