pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 1 | import datetime |
pranav nachnekar | c5b2a58 | 2019-09-03 14:16:47 +0530 | [diff] [blame] | 2 | import json |
Chillar Anand | 915b343 | 2021-09-02 16:44:59 +0530 | [diff] [blame] | 3 | |
| 4 | import frappe |
Pranav Nachanekar | 93670fe | 2019-10-03 11:58:02 +0530 | [diff] [blame] | 5 | import pytz |
Mohammed Yusuf Shaikh | 86f41839 | 2021-07-02 12:19:24 +0530 | [diff] [blame] | 6 | from frappe import _ |
Pranav Nachanekar | 91a5649 | 2019-09-17 16:58:41 +0530 | [diff] [blame] | 7 | |
0Pranav | 76b20a5 | 2019-11-07 13:24:59 +0530 | [diff] [blame] | 8 | WEEKDAYS = ["Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday"] |
Pranav Nachanekar | 91a5649 | 2019-09-17 16:58:41 +0530 | [diff] [blame] | 9 | |
Pranav Nachanekar | 63dbacd | 2019-09-09 15:19:57 +0530 | [diff] [blame] | 10 | no_cache = 1 |
| 11 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 12 | |
Pranav Nachanekar | 9e36a9e | 2019-10-04 11:28:29 +0530 | [diff] [blame] | 13 | def get_context(context): |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 14 | is_enabled = frappe.db.get_single_value("Appointment Booking Settings", "enable_scheduling") |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 15 | if is_enabled: |
| 16 | return context |
| 17 | else: |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 18 | frappe.redirect_to_message( |
| 19 | _("Appointment Scheduling Disabled"), |
| 20 | _("Appointment Scheduling has been disabled for this site"), |
| 21 | http_status_code=302, |
| 22 | indicator_color="red", |
| 23 | ) |
0Pranav | 0671ea8 | 2019-11-07 13:31:56 +0530 | [diff] [blame] | 24 | raise frappe.Redirect |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 25 | |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 26 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 27 | @frappe.whitelist(allow_guest=True) |
| 28 | def get_appointment_settings(): |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 29 | settings = frappe.get_doc("Appointment Booking Settings") |
| 30 | settings.holiday_list = frappe.get_doc("Holiday List", settings.holiday_list) |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 31 | return settings |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 32 | |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 33 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 34 | @frappe.whitelist(allow_guest=True) |
| 35 | def get_timezones(): |
0Pranav | 84ae2cc | 2019-12-18 15:44:04 +0530 | [diff] [blame] | 36 | import pytz |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 37 | |
0Pranav | 84ae2cc | 2019-12-18 15:44:04 +0530 | [diff] [blame] | 38 | return pytz.all_timezones |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 39 | |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 40 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 41 | @frappe.whitelist(allow_guest=True) |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 42 | def get_appointment_slots(date, timezone): |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 43 | # Convert query to local timezones |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 44 | format_string = "%Y-%m-%d %H:%M:%S" |
| 45 | query_start_time = datetime.datetime.strptime(date + " 00:00:00", format_string) |
| 46 | query_end_time = datetime.datetime.strptime(date + " 23:59:59", format_string) |
0Pranav | 51208b3 | 2019-11-07 12:54:48 +0530 | [diff] [blame] | 47 | query_start_time = convert_to_system_timezone(timezone, query_start_time) |
| 48 | query_end_time = convert_to_system_timezone(timezone, query_end_time) |
| 49 | now = convert_to_guest_timezone(timezone, datetime.datetime.now()) |
0Pranav | e494144 | 2019-10-31 15:38:39 +0530 | [diff] [blame] | 50 | |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 51 | # Database queries |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 52 | settings = frappe.get_doc("Appointment Booking Settings") |
| 53 | holiday_list = frappe.get_doc("Holiday List", settings.holiday_list) |
0Pranav | 76b20a5 | 2019-11-07 13:24:59 +0530 | [diff] [blame] | 54 | timeslots = get_available_slots_between(query_start_time, query_end_time, settings) |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 55 | |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 56 | # Filter and convert timeslots |
| 57 | converted_timeslots = [] |
| 58 | for timeslot in timeslots: |
0Pranav | 51208b3 | 2019-11-07 12:54:48 +0530 | [diff] [blame] | 59 | converted_timeslot = convert_to_guest_timezone(timezone, timeslot) |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 60 | # Check if holiday |
| 61 | if _is_holiday(converted_timeslot.date(), holiday_list): |
0Pranav | 76b20a5 | 2019-11-07 13:24:59 +0530 | [diff] [blame] | 62 | converted_timeslots.append(dict(time=converted_timeslot, availability=False)) |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 63 | continue |
| 64 | # Check availability |
| 65 | if check_availabilty(timeslot, settings) and converted_timeslot >= now: |
0Pranav | 76b20a5 | 2019-11-07 13:24:59 +0530 | [diff] [blame] | 66 | converted_timeslots.append(dict(time=converted_timeslot, availability=True)) |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 67 | else: |
0Pranav | 76b20a5 | 2019-11-07 13:24:59 +0530 | [diff] [blame] | 68 | converted_timeslots.append(dict(time=converted_timeslot, availability=False)) |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 69 | date_required = datetime.datetime.strptime(date + " 00:00:00", format_string).date() |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 70 | converted_timeslots = filter_timeslots(date_required, converted_timeslots) |
| 71 | return converted_timeslots |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 72 | |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 73 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 74 | def get_available_slots_between(query_start_time, query_end_time, settings): |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 75 | records = _get_records(query_start_time, query_end_time, settings) |
| 76 | timeslots = [] |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 77 | appointment_duration = datetime.timedelta(minutes=settings.appointment_duration) |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 78 | for record in records: |
| 79 | if record.day_of_week == WEEKDAYS[query_start_time.weekday()]: |
0Pranav | 76b20a5 | 2019-11-07 13:24:59 +0530 | [diff] [blame] | 80 | current_time = _deltatime_to_datetime(query_start_time, record.from_time) |
| 81 | end_time = _deltatime_to_datetime(query_start_time, record.to_time) |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 82 | else: |
0Pranav | 76b20a5 | 2019-11-07 13:24:59 +0530 | [diff] [blame] | 83 | current_time = _deltatime_to_datetime(query_end_time, record.from_time) |
| 84 | end_time = _deltatime_to_datetime(query_end_time, record.to_time) |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 85 | while current_time + appointment_duration <= end_time: |
| 86 | timeslots.append(current_time) |
| 87 | current_time += appointment_duration |
| 88 | return timeslots |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 89 | |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 90 | |
| 91 | @frappe.whitelist(allow_guest=True) |
0Pranav | e494144 | 2019-10-31 15:38:39 +0530 | [diff] [blame] | 92 | def create_appointment(date, time, tz, contact): |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 93 | format_string = "%Y-%m-%d %H:%M:%S" |
0Pranav | 83100c9 | 2019-11-07 13:37:11 +0530 | [diff] [blame] | 94 | scheduled_time = datetime.datetime.strptime(date + " " + time, format_string) |
| 95 | # Strip tzinfo from datetime objects since it's handled by the doctype |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 96 | scheduled_time = scheduled_time.replace(tzinfo=None) |
0Pranav | 51208b3 | 2019-11-07 12:54:48 +0530 | [diff] [blame] | 97 | scheduled_time = convert_to_system_timezone(tz, scheduled_time) |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 98 | scheduled_time = scheduled_time.replace(tzinfo=None) |
0Pranav | 83100c9 | 2019-11-07 13:37:11 +0530 | [diff] [blame] | 99 | # Create a appointment document from form |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 100 | appointment = frappe.new_doc("Appointment") |
0Pranav | db64c69 | 2019-11-13 11:12:38 +0530 | [diff] [blame] | 101 | appointment.scheduled_time = scheduled_time |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 102 | contact = json.loads(contact) |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 103 | appointment.customer_name = contact.get("name", None) |
| 104 | appointment.customer_phone_number = contact.get("number", None) |
| 105 | appointment.customer_skype = contact.get("skype", None) |
| 106 | appointment.customer_details = contact.get("notes", None) |
| 107 | appointment.customer_email = contact.get("email", None) |
| 108 | appointment.status = "Open" |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 109 | appointment.insert() |
0Pranav | 511780a | 2019-11-14 12:47:08 +0530 | [diff] [blame] | 110 | return appointment |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 111 | |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 112 | |
pranav nachnekar | c5b2a58 | 2019-09-03 14:16:47 +0530 | [diff] [blame] | 113 | # Helper Functions |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 114 | def filter_timeslots(date, timeslots): |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 115 | filtered_timeslots = [] |
| 116 | for timeslot in timeslots: |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 117 | if timeslot["time"].date() == date: |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 118 | filtered_timeslots.append(timeslot) |
| 119 | return filtered_timeslots |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 120 | |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 121 | |
0Pranav | f25e2a2 | 2019-11-13 12:01:36 +0530 | [diff] [blame] | 122 | def convert_to_guest_timezone(guest_tz, datetimeobject): |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 123 | guest_tz = pytz.timezone(guest_tz) |
| 124 | local_timezone = pytz.timezone(frappe.utils.get_time_zone()) |
| 125 | datetimeobject = local_timezone.localize(datetimeobject) |
| 126 | datetimeobject = datetimeobject.astimezone(guest_tz) |
| 127 | return datetimeobject |
0Pranav | e494144 | 2019-10-31 15:38:39 +0530 | [diff] [blame] | 128 | |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 129 | |
| 130 | def convert_to_system_timezone(guest_tz, datetimeobject): |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 131 | guest_tz = pytz.timezone(guest_tz) |
| 132 | datetimeobject = guest_tz.localize(datetimeobject) |
| 133 | system_tz = pytz.timezone(frappe.utils.get_time_zone()) |
| 134 | datetimeobject = datetimeobject.astimezone(system_tz) |
| 135 | return datetimeobject |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 136 | |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 137 | |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 138 | def check_availabilty(timeslot, settings): |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 139 | return frappe.db.count("Appointment", {"scheduled_time": timeslot}) < settings.number_of_agents |
| 140 | |
Pranav Nachanekar | 110f4ea | 2019-09-09 17:04:25 +0530 | [diff] [blame] | 141 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 142 | def _is_holiday(date, holiday_list): |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 143 | for holiday in holiday_list.holidays: |
| 144 | if holiday.holiday_date == date: |
| 145 | return True |
| 146 | return False |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 147 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 148 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 149 | def _get_records(start_time, end_time, settings): |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 150 | records = [] |
| 151 | for record in settings.availability_of_slots: |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 152 | if ( |
| 153 | record.day_of_week == WEEKDAYS[start_time.weekday()] |
| 154 | or record.day_of_week == WEEKDAYS[end_time.weekday()] |
| 155 | ): |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 156 | records.append(record) |
| 157 | return records |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 158 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 159 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 160 | def _deltatime_to_datetime(date, deltatime): |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 161 | time = (datetime.datetime.min + deltatime).time() |
| 162 | return datetime.datetime.combine(date.date(), time) |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 163 | |
Pranav Nachanekar | 25148d0 | 2019-10-04 11:32:39 +0530 | [diff] [blame] | 164 | |
pranav nachnekar | 2791054 | 2019-09-03 12:04:52 +0530 | [diff] [blame] | 165 | def _datetime_to_deltatime(date_time): |
0Pranav | 75db6f7 | 2019-11-07 12:47:00 +0530 | [diff] [blame] | 166 | midnight = datetime.datetime.combine(date_time.date(), datetime.time.min) |
Ankush Menat | 494bd9e | 2022-03-28 18:52:46 +0530 | [diff] [blame] | 167 | return date_time - midnight |