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pranav nachnekar27910542019-09-03 12:04:52 +05301import datetime
pranav nachnekarc5b2a582019-09-03 14:16:47 +05302import json
Chillar Anand915b3432021-09-02 16:44:59 +05303
4import frappe
Pranav Nachanekar93670fe2019-10-03 11:58:02 +05305import pytz
Mohammed Yusuf Shaikh86f418392021-07-02 12:19:24 +05306from frappe import _
Pranav Nachanekar91a56492019-09-17 16:58:41 +05307
0Pranav76b20a52019-11-07 13:24:59 +05308WEEKDAYS = ["Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday"]
Pranav Nachanekar91a56492019-09-17 16:58:41 +05309
Pranav Nachanekar63dbacd2019-09-09 15:19:57 +053010no_cache = 1
11
Pranav Nachanekar25148d02019-10-04 11:32:39 +053012
Pranav Nachanekar9e36a9e2019-10-04 11:28:29 +053013def get_context(context):
Ankush Menat494bd9e2022-03-28 18:52:46 +053014 is_enabled = frappe.db.get_single_value("Appointment Booking Settings", "enable_scheduling")
0Pranav75db6f72019-11-07 12:47:00 +053015 if is_enabled:
16 return context
17 else:
Ankush Menat494bd9e2022-03-28 18:52:46 +053018 frappe.redirect_to_message(
19 _("Appointment Scheduling Disabled"),
20 _("Appointment Scheduling has been disabled for this site"),
21 http_status_code=302,
22 indicator_color="red",
23 )
0Pranav0671ea82019-11-07 13:31:56 +053024 raise frappe.Redirect
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053025
Ankush Menat494bd9e2022-03-28 18:52:46 +053026
pranav nachnekar27910542019-09-03 12:04:52 +053027@frappe.whitelist(allow_guest=True)
28def get_appointment_settings():
Ankush Menat494bd9e2022-03-28 18:52:46 +053029 settings = frappe.get_doc("Appointment Booking Settings")
30 settings.holiday_list = frappe.get_doc("Holiday List", settings.holiday_list)
0Pranav75db6f72019-11-07 12:47:00 +053031 return settings
pranav nachnekar27910542019-09-03 12:04:52 +053032
Ankush Menat494bd9e2022-03-28 18:52:46 +053033
pranav nachnekar27910542019-09-03 12:04:52 +053034@frappe.whitelist(allow_guest=True)
35def get_timezones():
0Pranav84ae2cc2019-12-18 15:44:04 +053036 import pytz
Ankush Menat494bd9e2022-03-28 18:52:46 +053037
0Pranav84ae2cc2019-12-18 15:44:04 +053038 return pytz.all_timezones
pranav nachnekar27910542019-09-03 12:04:52 +053039
Ankush Menat494bd9e2022-03-28 18:52:46 +053040
pranav nachnekar27910542019-09-03 12:04:52 +053041@frappe.whitelist(allow_guest=True)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053042def get_appointment_slots(date, timezone):
0Pranav75db6f72019-11-07 12:47:00 +053043 # Convert query to local timezones
Ankush Menat494bd9e2022-03-28 18:52:46 +053044 format_string = "%Y-%m-%d %H:%M:%S"
45 query_start_time = datetime.datetime.strptime(date + " 00:00:00", format_string)
46 query_end_time = datetime.datetime.strptime(date + " 23:59:59", format_string)
0Pranav51208b32019-11-07 12:54:48 +053047 query_start_time = convert_to_system_timezone(timezone, query_start_time)
48 query_end_time = convert_to_system_timezone(timezone, query_end_time)
49 now = convert_to_guest_timezone(timezone, datetime.datetime.now())
0Pranave4941442019-10-31 15:38:39 +053050
0Pranav75db6f72019-11-07 12:47:00 +053051 # Database queries
Ankush Menat494bd9e2022-03-28 18:52:46 +053052 settings = frappe.get_doc("Appointment Booking Settings")
53 holiday_list = frappe.get_doc("Holiday List", settings.holiday_list)
0Pranav76b20a52019-11-07 13:24:59 +053054 timeslots = get_available_slots_between(query_start_time, query_end_time, settings)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053055
0Pranav75db6f72019-11-07 12:47:00 +053056 # Filter and convert timeslots
57 converted_timeslots = []
58 for timeslot in timeslots:
0Pranav51208b32019-11-07 12:54:48 +053059 converted_timeslot = convert_to_guest_timezone(timezone, timeslot)
0Pranav75db6f72019-11-07 12:47:00 +053060 # Check if holiday
61 if _is_holiday(converted_timeslot.date(), holiday_list):
0Pranav76b20a52019-11-07 13:24:59 +053062 converted_timeslots.append(dict(time=converted_timeslot, availability=False))
0Pranav75db6f72019-11-07 12:47:00 +053063 continue
64 # Check availability
65 if check_availabilty(timeslot, settings) and converted_timeslot >= now:
0Pranav76b20a52019-11-07 13:24:59 +053066 converted_timeslots.append(dict(time=converted_timeslot, availability=True))
0Pranav75db6f72019-11-07 12:47:00 +053067 else:
0Pranav76b20a52019-11-07 13:24:59 +053068 converted_timeslots.append(dict(time=converted_timeslot, availability=False))
Ankush Menat494bd9e2022-03-28 18:52:46 +053069 date_required = datetime.datetime.strptime(date + " 00:00:00", format_string).date()
0Pranav75db6f72019-11-07 12:47:00 +053070 converted_timeslots = filter_timeslots(date_required, converted_timeslots)
71 return converted_timeslots
pranav nachnekar27910542019-09-03 12:04:52 +053072
Ankush Menat494bd9e2022-03-28 18:52:46 +053073
pranav nachnekar27910542019-09-03 12:04:52 +053074def get_available_slots_between(query_start_time, query_end_time, settings):
0Pranav75db6f72019-11-07 12:47:00 +053075 records = _get_records(query_start_time, query_end_time, settings)
76 timeslots = []
Ankush Menat494bd9e2022-03-28 18:52:46 +053077 appointment_duration = datetime.timedelta(minutes=settings.appointment_duration)
0Pranav75db6f72019-11-07 12:47:00 +053078 for record in records:
79 if record.day_of_week == WEEKDAYS[query_start_time.weekday()]:
0Pranav76b20a52019-11-07 13:24:59 +053080 current_time = _deltatime_to_datetime(query_start_time, record.from_time)
81 end_time = _deltatime_to_datetime(query_start_time, record.to_time)
0Pranav75db6f72019-11-07 12:47:00 +053082 else:
0Pranav76b20a52019-11-07 13:24:59 +053083 current_time = _deltatime_to_datetime(query_end_time, record.from_time)
84 end_time = _deltatime_to_datetime(query_end_time, record.to_time)
0Pranav75db6f72019-11-07 12:47:00 +053085 while current_time + appointment_duration <= end_time:
86 timeslots.append(current_time)
87 current_time += appointment_duration
88 return timeslots
pranav nachnekar27910542019-09-03 12:04:52 +053089
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053090
91@frappe.whitelist(allow_guest=True)
0Pranave4941442019-10-31 15:38:39 +053092def create_appointment(date, time, tz, contact):
Ankush Menat494bd9e2022-03-28 18:52:46 +053093 format_string = "%Y-%m-%d %H:%M:%S"
0Pranav83100c92019-11-07 13:37:11 +053094 scheduled_time = datetime.datetime.strptime(date + " " + time, format_string)
95 # Strip tzinfo from datetime objects since it's handled by the doctype
Ankush Menat494bd9e2022-03-28 18:52:46 +053096 scheduled_time = scheduled_time.replace(tzinfo=None)
0Pranav51208b32019-11-07 12:54:48 +053097 scheduled_time = convert_to_system_timezone(tz, scheduled_time)
Ankush Menat494bd9e2022-03-28 18:52:46 +053098 scheduled_time = scheduled_time.replace(tzinfo=None)
0Pranav83100c92019-11-07 13:37:11 +053099 # Create a appointment document from form
Ankush Menat494bd9e2022-03-28 18:52:46 +0530100 appointment = frappe.new_doc("Appointment")
0Pranavdb64c692019-11-13 11:12:38 +0530101 appointment.scheduled_time = scheduled_time
0Pranav75db6f72019-11-07 12:47:00 +0530102 contact = json.loads(contact)
Ankush Menat494bd9e2022-03-28 18:52:46 +0530103 appointment.customer_name = contact.get("name", None)
104 appointment.customer_phone_number = contact.get("number", None)
105 appointment.customer_skype = contact.get("skype", None)
106 appointment.customer_details = contact.get("notes", None)
107 appointment.customer_email = contact.get("email", None)
108 appointment.status = "Open"
0Pranav75db6f72019-11-07 12:47:00 +0530109 appointment.insert()
0Pranav511780a2019-11-14 12:47:08 +0530110 return appointment
pranav nachnekar27910542019-09-03 12:04:52 +0530111
Ankush Menat494bd9e2022-03-28 18:52:46 +0530112
pranav nachnekarc5b2a582019-09-03 14:16:47 +0530113# Helper Functions
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530114def filter_timeslots(date, timeslots):
0Pranav75db6f72019-11-07 12:47:00 +0530115 filtered_timeslots = []
116 for timeslot in timeslots:
Ankush Menat494bd9e2022-03-28 18:52:46 +0530117 if timeslot["time"].date() == date:
0Pranav75db6f72019-11-07 12:47:00 +0530118 filtered_timeslots.append(timeslot)
119 return filtered_timeslots
pranav nachnekar27910542019-09-03 12:04:52 +0530120
Ankush Menat494bd9e2022-03-28 18:52:46 +0530121
0Pranavf25e2a22019-11-13 12:01:36 +0530122def convert_to_guest_timezone(guest_tz, datetimeobject):
0Pranav75db6f72019-11-07 12:47:00 +0530123 guest_tz = pytz.timezone(guest_tz)
124 local_timezone = pytz.timezone(frappe.utils.get_time_zone())
125 datetimeobject = local_timezone.localize(datetimeobject)
126 datetimeobject = datetimeobject.astimezone(guest_tz)
127 return datetimeobject
0Pranave4941442019-10-31 15:38:39 +0530128
Ankush Menat494bd9e2022-03-28 18:52:46 +0530129
130def convert_to_system_timezone(guest_tz, datetimeobject):
0Pranav75db6f72019-11-07 12:47:00 +0530131 guest_tz = pytz.timezone(guest_tz)
132 datetimeobject = guest_tz.localize(datetimeobject)
133 system_tz = pytz.timezone(frappe.utils.get_time_zone())
134 datetimeobject = datetimeobject.astimezone(system_tz)
135 return datetimeobject
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530136
Ankush Menat494bd9e2022-03-28 18:52:46 +0530137
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530138def check_availabilty(timeslot, settings):
Ankush Menat494bd9e2022-03-28 18:52:46 +0530139 return frappe.db.count("Appointment", {"scheduled_time": timeslot}) < settings.number_of_agents
140
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530141
pranav nachnekar27910542019-09-03 12:04:52 +0530142def _is_holiday(date, holiday_list):
0Pranav75db6f72019-11-07 12:47:00 +0530143 for holiday in holiday_list.holidays:
144 if holiday.holiday_date == date:
145 return True
146 return False
pranav nachnekar27910542019-09-03 12:04:52 +0530147
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530148
pranav nachnekar27910542019-09-03 12:04:52 +0530149def _get_records(start_time, end_time, settings):
0Pranav75db6f72019-11-07 12:47:00 +0530150 records = []
151 for record in settings.availability_of_slots:
Ankush Menat494bd9e2022-03-28 18:52:46 +0530152 if (
153 record.day_of_week == WEEKDAYS[start_time.weekday()]
154 or record.day_of_week == WEEKDAYS[end_time.weekday()]
155 ):
0Pranav75db6f72019-11-07 12:47:00 +0530156 records.append(record)
157 return records
pranav nachnekar27910542019-09-03 12:04:52 +0530158
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530159
pranav nachnekar27910542019-09-03 12:04:52 +0530160def _deltatime_to_datetime(date, deltatime):
0Pranav75db6f72019-11-07 12:47:00 +0530161 time = (datetime.datetime.min + deltatime).time()
162 return datetime.datetime.combine(date.date(), time)
pranav nachnekar27910542019-09-03 12:04:52 +0530163
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530164
pranav nachnekar27910542019-09-03 12:04:52 +0530165def _datetime_to_deltatime(date_time):
0Pranav75db6f72019-11-07 12:47:00 +0530166 midnight = datetime.datetime.combine(date_time.date(), datetime.time.min)
Ankush Menat494bd9e2022-03-28 18:52:46 +0530167 return date_time - midnight