| import { LoadingEmbed } from "./../../utils/defaultEmbeds.js"; |
| import getEmojiByName from "../../utils/getEmojiByName.js"; |
| import EmojiEmbed from "../../utils/generateEmojiEmbed.js"; |
| import confirmationMessage from "../../utils/confirmationMessage.js"; |
| import Discord, { CommandInteraction, GuildChannel, Message, MessageActionRow, MessageActionRowComponent, MessageButton, MessageComponentInteraction, MessageSelectMenu, Role, SelectMenuInteraction, TextInputComponent } from "discord.js"; |
| import { SelectMenuOption, SlashCommandSubcommandBuilder } from "@discordjs/builders"; |
| import { ChannelType } from "discord-api-types"; |
| import client from "../../utils/client.js"; |
| import { toHexInteger, toHexArray, tickets as ticketTypes } from "../../utils/calculate.js"; |
| import { capitalize } from "../../utils/generateKeyValueList.js"; |
| import { modalInteractionCollector } from "../../utils/dualCollector.js"; |
| import {GuildConfig} from "../../utils/database.js"; |
| |
| const command = (builder: SlashCommandSubcommandBuilder) => builder |
| .setName("tickets") |
| .setDescription("Shows settings for tickets | Use no arguments to manage custom types") |
| .addStringOption(option => option.setName("enabled").setDescription("If users should be able to create tickets").setRequired(false) |
| .addChoices([["Yes", "yes"], ["No", "no"]])) |
| .addChannelOption(option => option.setName("category").setDescription("The category where tickets are created").addChannelType(ChannelType.GuildCategory).setRequired(false)) |
| .addNumberOption(option => option.setName("maxticketsperuser").setDescription("The maximum amount of tickets a user can create | Default: 5").setRequired(false).setMinValue(1)) |
| .addRoleOption(option => option.setName("supportrole").setDescription("This role will have view access to all tickets and will be pinged when a ticket is created").setRequired(false)); |
| |
| const callback = async (interaction: CommandInteraction): Promise<void | unknown> => { |
| let m = await interaction.reply({embeds: LoadingEmbed, ephemeral: true, fetchReply: true}) as Message; |
| const options = { |
| enabled: interaction.options.getString("enabled") as string | boolean, |
| category: interaction.options.getChannel("category"), |
| maxtickets: interaction.options.getNumber("maxticketsperuser"), |
| supportping: interaction.options.getRole("supportrole") |
| }; |
| if (options.enabled !== null || options.category || options.maxtickets || options.supportping) { |
| options.enabled = options.enabled === "yes" ? true : false; |
| if (options.category) { |
| let channel: GuildChannel; |
| try { |
| channel = await interaction.guild.channels.fetch(options.category.id); |
| } catch { |
| return await interaction.editReply({ |
| embeds: [new EmojiEmbed() |
| .setEmoji("CHANNEL.TEXT.DELETE") |
| .setTitle("Tickets > Category") |
| .setDescription("The channel you provided is not a valid category") |
| .setStatus("Danger") |
| ] |
| }); |
| } |
| channel = channel as Discord.CategoryChannel; |
| if (channel.guild.id !== interaction.guild.id) return interaction.editReply({ |
| embeds: [new EmojiEmbed() |
| .setTitle("Tickets > Category") |
| .setDescription("You must choose a category in this server") |
| .setStatus("Danger") |
| .setEmoji("CHANNEL.TEXT.DELETE") |
| ] |
| }); |
| } |
| if (options.maxtickets) { |
| if (options.maxtickets < 1) return interaction.editReply({ |
| embeds: [new EmojiEmbed() |
| .setTitle("Tickets > Max Tickets") |
| .setDescription("You must choose a number greater than 0") |
| .setStatus("Danger") |
| .setEmoji("CHANNEL.TEXT.DELETE") |
| ] |
| }); |
| } |
| let role: Role; |
| if (options.supportping) { |
| try { |
| role = await interaction.guild.roles.fetch(options.supportping.id); |
| } catch { |
| return await interaction.editReply({ |
| embeds: [new EmojiEmbed() |
| .setEmoji("GUILD.ROLE.DELETE") |
| .setTitle("Tickets > Support Ping") |
| .setDescription("The role you provided is not a valid role") |
| .setStatus("Danger") |
| ] |
| }); |
| } |
| role = role as Discord.Role; |
| if (role.guild.id !== interaction.guild.id) return interaction.editReply({ |
| embeds: [new EmojiEmbed() |
| .setTitle("Tickets > Support Ping") |
| .setDescription("You must choose a role in this server") |
| .setStatus("Danger") |
| .setEmoji("GUILD.ROLE.DELETE") |
| ] |
| }); |
| } |
| |
| const confirmation = await new confirmationMessage(interaction) |
| .setEmoji("GUILD.TICKET.ARCHIVED") |
| .setTitle("Tickets") |
| .setDescription( |
| (options.category ? `**Category:** ${options.category.name}\n` : "") + |
| (options.maxtickets ? `**Max Tickets:** ${options.maxtickets}\n` : "") + |
| (options.supportping ? `**Support Ping:** ${options.supportping.name}\n` : "") + |
| (options.enabled !== null ? `**Enabled:** ${options.enabled ? `${getEmojiByName("CONTROL.TICK")} Yes` : `${getEmojiByName("CONTROL.CROSS")} No` |
| }\n` : "") + |
| "\nAre you sure you want to apply these settings?" |
| ) |
| .setColor("Warning") |
| .setInverted(true) |
| .send(true); |
| if (confirmation.cancelled) return; |
| if (confirmation.success) { |
| const toUpdate = {}; |
| if (options.enabled !== null) toUpdate["tickets.enabled"] = options.enabled; |
| if (options.category) toUpdate["tickets.category"] = options.category.id; |
| if (options.maxtickets) toUpdate["tickets.maxTickets"] = options.maxtickets; |
| if (options.supportping) toUpdate["tickets.supportRole"] = options.supportping.id; |
| try { |
| await client.database.guilds.write(interaction.guild.id, toUpdate); |
| } catch (e) { |
| return interaction.editReply({ |
| embeds: [new EmojiEmbed() |
| .setTitle("Tickets") |
| .setDescription("Something went wrong and the staff notifications channel could not be set") |
| .setStatus("Danger") |
| .setEmoji("GUILD.TICKET.DELETE") |
| ], components: [] |
| }); |
| } |
| } else { |
| return interaction.editReply({ |
| embeds: [new EmojiEmbed() |
| .setTitle("Tickets") |
| .setDescription("No changes were made") |
| .setStatus("Success") |
| .setEmoji("GUILD.TICKET.OPEN") |
| ], components: [] |
| }); |
| } |
| } |
| let data = await client.database.guilds.read(interaction.guild.id); |
| data.tickets.customTypes = (data.tickets.customTypes || []).filter((value: string, index: number, array: string[]) => array.indexOf(value) === index); |
| let lastClicked = ""; |
| let embed: EmojiEmbed; |
| data = { |
| enabled: data.tickets.enabled, |
| category: data.tickets.category, |
| maxTickets: data.tickets.maxTickets, |
| supportRole: data.tickets.supportRole, |
| useCustom: data.tickets.useCustom, |
| types: data.tickets.types, |
| customTypes: data.tickets.customTypes |
| }; |
| while (true) { |
| embed = new EmojiEmbed() |
| .setTitle("Tickets") |
| .setDescription( |
| `${data.enabled ? "" : getEmojiByName("TICKETS.REPORT")} **Enabled:** ${data.enabled ? `${getEmojiByName("CONTROL.TICK")} Yes` : `${getEmojiByName("CONTROL.CROSS")} No`}\n` + |
| `${data.category ? "" : getEmojiByName("TICKETS.REPORT")} **Category:** ${data.category ? `<#${data.category}>` : "*None set*"}\n` + |
| `**Max Tickets:** ${data.maxTickets ? data.maxTickets : "*No limit*"}\n` + |
| `**Support Ping:** ${data.supportRole ? `<@&${data.supportRole}>` : "*None set*"}\n\n` + |
| ((data.useCustom && data.customTypes === null) ? `${getEmojiByName("TICKETS.REPORT")} ` : "") + |
| `${data.useCustom ? "Custom" : "Default"} types in use` + "\n\n" + |
| `${getEmojiByName("TICKETS.REPORT")} *Indicates a setting stopping tickets from being used*` |
| ) |
| .setStatus("Success") |
| .setEmoji("GUILD.TICKET.OPEN"); |
| m = await interaction.editReply({ |
| embeds: [embed], components: [new MessageActionRow().addComponents([ |
| new MessageButton() |
| .setLabel("Tickets " + (data.enabled ? "enabled" : "disabled")) |
| .setEmoji(getEmojiByName("CONTROL." + (data.enabled ? "TICK" : "CROSS"), "id")) |
| .setStyle(data.enabled ? "SUCCESS" : "DANGER") |
| .setCustomId("enabled"), |
| new MessageButton() |
| .setLabel(lastClicked === "cat" ? "Click again to confirm" : "Clear category") |
| .setEmoji(getEmojiByName("CONTROL.CROSS", "id")) |
| .setStyle("DANGER") |
| .setCustomId("clearCategory") |
| .setDisabled(data.category === null), |
| new MessageButton() |
| .setLabel(lastClicked === "max" ? "Click again to confirm" : "Reset max tickets") |
| .setEmoji(getEmojiByName("CONTROL.CROSS", "id")) |
| .setStyle("DANGER") |
| .setCustomId("clearMaxTickets") |
| .setDisabled(data.maxTickets === 5), |
| new MessageButton() |
| .setLabel(lastClicked === "sup" ? "Click again to confirm" : "Clear support ping") |
| .setEmoji(getEmojiByName("CONTROL.CROSS", "id")) |
| .setStyle("DANGER") |
| .setCustomId("clearSupportPing") |
| .setDisabled(data.supportRole === null) |
| ]), new MessageActionRow().addComponents([ |
| new MessageButton() |
| .setLabel("Manage types") |
| .setEmoji(getEmojiByName("TICKETS.OTHER", "id")) |
| .setStyle("SECONDARY") |
| .setCustomId("manageTypes"), |
| new MessageButton() |
| .setLabel("Add create ticket button") |
| .setEmoji(getEmojiByName("TICKETS.SUGGESTION", "id")) |
| .setStyle("PRIMARY") |
| .setCustomId("send") |
| ])] |
| }) as Message; |
| let i: MessageComponentInteraction; |
| try { |
| i = await m.awaitMessageComponent({ time: 300000 }); |
| } catch (e) { break; } |
| i.deferUpdate(); |
| if ((i.component as MessageActionRowComponent).customId === "clearCategory") { |
| if (lastClicked === "cat") { |
| lastClicked = ""; |
| await client.database.guilds.write(interaction.guild.id, null, ["tickets.category"]); |
| data.category = undefined; |
| } else lastClicked = "cat"; |
| } else if ((i.component as MessageActionRowComponent).customId === "clearMaxTickets") { |
| if (lastClicked === "max") { |
| lastClicked = ""; |
| await client.database.guilds.write(interaction.guild.id, null, ["tickets.maxTickets"]); |
| data.maxTickets = 5; |
| } else lastClicked = "max"; |
| } else if ((i.component as MessageActionRowComponent).customId === "clearSupportPing") { |
| if (lastClicked === "sup") { |
| lastClicked = ""; |
| await client.database.guilds.write(interaction.guild.id, null, ["tickets.supportRole"]); |
| data.supportRole = undefined; |
| } else lastClicked = "sup"; |
| } else if ((i.component as MessageActionRowComponent).customId === "send") { |
| const ticketMessages = [ |
| {label: "Create ticket", description: "Click the button below to create a ticket"}, |
| {label: "Issues, questions or feedback?", description: "Click below to open a ticket and get help from our staff team"}, |
| {label: "Contact Us", description: "Click the button below to speak to us privately"} |
| ]; |
| while (true) { |
| const enabled = data.enabled && data.category !== null; |
| await interaction.editReply({embeds: [new EmojiEmbed() |
| .setTitle("Ticket Button") |
| .setDescription("Select a message template to send in this channel") |
| .setFooter({text: enabled ? "" : "Tickets are not set up correctly so the button may not work for users. Check the main menu to find which options must be set."}) |
| .setStatus(enabled ? "Success" : "Warning") |
| .setEmoji("GUILD.ROLES.CREATE") |
| ], components: [ |
| new MessageActionRow().addComponents([ |
| new MessageSelectMenu().setOptions(ticketMessages.map((t: {label: string, description: string, value?: string}, index) => { |
| t.value = index.toString(); return t as {value: string, label: string, description: string}; |
| })).setCustomId("template").setMaxValues(1).setMinValues(1).setPlaceholder("Select a message template") |
| ]), |
| new MessageActionRow().addComponents([ |
| new MessageButton() |
| .setCustomId("back") |
| .setLabel("Back") |
| .setEmoji(getEmojiByName("CONTROL.LEFT", "id")) |
| .setStyle("DANGER"), |
| new MessageButton() |
| .setCustomId("blank") |
| .setLabel("Empty") |
| .setStyle("SECONDARY"), |
| new MessageButton() |
| .setCustomId("custom") |
| .setLabel("Custom") |
| .setEmoji(getEmojiByName("TICKETS.OTHER", "id")) |
| .setStyle("PRIMARY") |
| ]) |
| ]}); |
| let i: MessageComponentInteraction; |
| try { |
| i = await m.awaitMessageComponent({time: 300000}); |
| } catch(e) { break; } |
| if ((i.component as MessageActionRowComponent).customId === "template") { |
| i.deferUpdate(); |
| await interaction.channel.send({embeds: [new EmojiEmbed() |
| .setTitle(ticketMessages[parseInt((i as SelectMenuInteraction).values[0])].label) |
| .setDescription(ticketMessages[parseInt((i as SelectMenuInteraction).values[0])].description) |
| .setStatus("Success") |
| .setEmoji("GUILD.TICKET.OPEN") |
| ], components: [new MessageActionRow().addComponents([new MessageButton() |
| .setLabel("Create Ticket") |
| .setEmoji(getEmojiByName("CONTROL.TICK", "id")) |
| .setStyle("SUCCESS") |
| .setCustomId("createticket") |
| ])]}); |
| break; |
| } else if ((i.component as MessageActionRowComponent).customId === "blank") { |
| i.deferUpdate(); |
| await interaction.channel.send({components: [new MessageActionRow().addComponents([new MessageButton() |
| .setLabel("Create Ticket") |
| .setEmoji(getEmojiByName("TICKETS.SUGGESTION", "id")) |
| .setStyle("SUCCESS") |
| .setCustomId("createticket") |
| ])]}); |
| break; |
| } else if ((i.component as MessageActionRowComponent).customId === "custom") { |
| await i.showModal(new Discord.Modal().setCustomId("modal").setTitle("Enter embed details").addComponents( |
| new MessageActionRow<TextInputComponent>().addComponents(new TextInputComponent() |
| .setCustomId("title") |
| .setLabel("Title") |
| .setMaxLength(256) |
| .setRequired(true) |
| .setStyle("SHORT") |
| ), |
| new MessageActionRow<TextInputComponent>().addComponents(new TextInputComponent() |
| .setCustomId("description") |
| .setLabel("Description") |
| .setMaxLength(4000) |
| .setRequired(true) |
| .setStyle("PARAGRAPH") |
| ) |
| )); |
| await interaction.editReply({ |
| embeds: [new EmojiEmbed() |
| .setTitle("Ticket Button") |
| .setDescription("Modal opened. If you can't see it, click back and try again.") |
| .setStatus("Success") |
| .setEmoji("GUILD.TICKET.OPEN") |
| ], components: [new MessageActionRow().addComponents([new MessageButton() |
| .setLabel("Back") |
| .setEmoji(getEmojiByName("CONTROL.LEFT", "id")) |
| .setStyle("PRIMARY") |
| .setCustomId("back") |
| ])] |
| }); |
| let out; |
| try { |
| out = await modalInteractionCollector(m, (m) => m.channel.id === interaction.channel.id, (m) => m.customId === "modify"); |
| } catch (e) { break; } |
| if (out.fields) { |
| const title = out.fields.getTextInputValue("title"); |
| const description = out.fields.getTextInputValue("description"); |
| await interaction.channel.send({embeds: [new EmojiEmbed() |
| .setTitle(title) |
| .setDescription(description) |
| .setStatus("Success") |
| .setEmoji("GUILD.TICKET.OPEN") |
| ], components: [new MessageActionRow().addComponents([new MessageButton() |
| .setLabel("Create Ticket") |
| .setEmoji(getEmojiByName("TICKETS.SUGGESTION", "id")) |
| .setStyle("SUCCESS") |
| .setCustomId("createticket") |
| ])]}); |
| break; |
| } else { continue; } |
| } |
| } |
| } else if ((i.component as MessageActionRowComponent).customId === "enabled") { |
| await client.database.guilds.write(interaction.guild.id, { "tickets.enabled": !data.enabled }); |
| data.enabled = !data.enabled; |
| } else if ((i.component as MessageActionRowComponent).customId === "manageTypes") { |
| data = await manageTypes(interaction, data, m as Message); |
| } else { |
| break; |
| } |
| } |
| await interaction.editReply({ embeds: [embed.setFooter({ text: "Message closed" })], components: [] }); |
| }; |
| |
| async function manageTypes(interaction: CommandInteraction, data: GuildConfig["tickets"], m: Message) { |
| while (true) { |
| if (data.useCustom) { |
| const customTypes = data.customTypes; |
| await interaction.editReply({ |
| embeds: [new EmojiEmbed() |
| .setTitle("Tickets > Types") |
| .setDescription( |
| "**Custom types enabled**\n\n" + |
| "**Types in use:**\n" + ((customTypes !== null) ? |
| (customTypes.map((t) => `> ${t}`).join("\n")) : |
| "*None set*" |
| ) + "\n\n" + (customTypes === null ? |
| `${getEmojiByName("TICKETS.REPORT")} Having no types will disable tickets. Please add at least 1 type or use default types` : "" |
| ) |
| ) |
| .setStatus("Success") |
| .setEmoji("GUILD.TICKET.OPEN") |
| ], components: (customTypes ? [ |
| new MessageActionRow().addComponents([new Discord.MessageSelectMenu() |
| .setCustomId("removeTypes") |
| .setPlaceholder("Select types to remove") |
| .setMaxValues(customTypes.length) |
| .setMinValues(1) |
| .addOptions(customTypes.map((t) => ({ |
| label: t, |
| value: t |
| }))) |
| ]) |
| ] : []).concat([ |
| new MessageActionRow().addComponents([ |
| new MessageButton() |
| .setLabel("Back") |
| .setEmoji(getEmojiByName("CONTROL.LEFT", "id")) |
| .setStyle("PRIMARY") |
| .setCustomId("back"), |
| new MessageButton() |
| .setLabel("Add new type") |
| .setEmoji(getEmojiByName("TICKETS.SUGGESTION", "id")) |
| .setStyle("PRIMARY") |
| .setCustomId("addType") |
| .setDisabled(customTypes !== null && customTypes.length >= 25), |
| new MessageButton() |
| .setLabel("Switch to default types") |
| .setStyle("SECONDARY") |
| .setCustomId("switchToDefault") |
| ]) |
| ]) |
| }); |
| } else { |
| const inUse = toHexArray(data.types, ticketTypes); |
| const options = []; |
| ticketTypes.forEach(type => { |
| options.push(new SelectMenuOption({ |
| label: capitalize(type), |
| value: type, |
| emoji: client.emojis.cache.get(getEmojiByName(`TICKETS.${type.toUpperCase()}`, "id")), |
| default: inUse.includes(type) |
| })); |
| }); |
| const selectPane = new MessageActionRow().addComponents([ |
| new Discord.MessageSelectMenu() |
| .addOptions(options) |
| .setCustomId("types") |
| .setMaxValues(ticketTypes.length) |
| .setMinValues(1) |
| .setPlaceholder("Select types to use") |
| ]); |
| await interaction.editReply({ |
| embeds: [new EmojiEmbed() |
| .setTitle("Tickets > Types") |
| .setDescription( |
| "**Default types enabled**\n\n" + |
| "**Types in use:**\n" + |
| (inUse.map((t) => `> ${getEmojiByName("TICKETS." + t.toUpperCase())} ${capitalize(t)}`).join("\n")) |
| ) |
| .setStatus("Success") |
| .setEmoji("GUILD.TICKET.OPEN") |
| ], components: [ |
| selectPane, |
| new MessageActionRow().addComponents([ |
| new MessageButton() |
| .setLabel("Back") |
| .setEmoji(getEmojiByName("CONTROL.LEFT", "id")) |
| .setStyle("PRIMARY") |
| .setCustomId("back"), |
| new MessageButton() |
| .setLabel("Switch to custom types") |
| .setStyle("SECONDARY") |
| .setCustomId("switchToCustom") |
| ]) |
| ] |
| }); |
| } |
| let i; |
| try { |
| i = await m.awaitMessageComponent({ time: 300000 }); |
| } catch (e) { break; } |
| if (i.component.customId === "types") { |
| i.deferUpdate(); |
| const types = toHexInteger(i.values, ticketTypes); |
| await client.database.guilds.write(interaction.guild.id, { "tickets.types": types }); |
| data.types = types; |
| } else if (i.component.customId === "removeTypes") { |
| i.deferUpdate(); |
| const types = i.values; |
| let customTypes = data.customTypes; |
| if (customTypes) { |
| customTypes = customTypes.filter((t) => !types.includes(t)); |
| customTypes = customTypes.length > 0 ? customTypes : null; |
| await client.database.guilds.write(interaction.guild.id, { "tickets.customTypes": customTypes }); |
| data.customTypes = customTypes; |
| } |
| } else if (i.component.customId === "addType") { |
| await i.showModal(new Discord.Modal().setCustomId("modal").setTitle("Enter a name for the new type").addComponents( |
| new MessageActionRow<TextInputComponent>().addComponents(new TextInputComponent() |
| .setCustomId("type") |
| .setLabel("Name") |
| .setMaxLength(100) |
| .setMinLength(1) |
| .setPlaceholder("E.g. \"Server Idea\"") |
| .setRequired(true) |
| .setStyle("SHORT") |
| ) |
| )); |
| await interaction.editReply({ |
| embeds: [new EmojiEmbed() |
| .setTitle("Tickets > Types") |
| .setDescription("Modal opened. If you can't see it, click back and try again.") |
| .setStatus("Success") |
| .setEmoji("GUILD.TICKET.OPEN") |
| ], components: [new MessageActionRow().addComponents([new MessageButton() |
| .setLabel("Back") |
| .setEmoji(getEmojiByName("CONTROL.LEFT", "id")) |
| .setStyle("PRIMARY") |
| .setCustomId("back") |
| ])] |
| }); |
| let out; |
| try { |
| out = await modalInteractionCollector(m, (m) => m.channel.id === interaction.channel.id, (m) => m.customId === "addType"); |
| } catch (e) { continue; } |
| if (out.fields) { |
| let toAdd = out.fields.getTextInputValue("type"); |
| if (!toAdd) { continue; } |
| toAdd = toAdd.substring(0, 80); |
| try { |
| await client.database.guilds.append(interaction.guild.id, "tickets.customTypes", toAdd); |
| } catch { continue; } |
| data.customTypes = data.customTypes || []; |
| if (!data.customTypes.includes(toAdd)) { |
| data.customTypes.push(toAdd); |
| } |
| } else { continue; } |
| } else if (i.component.customId === "switchToDefault") { |
| i.deferUpdate(); |
| await client.database.guilds.write(interaction.guild.id, { "tickets.useCustom": false }, []); |
| data.useCustom = false; |
| } else if (i.component.customId === "switchToCustom") { |
| i.deferUpdate(); |
| await client.database.guilds.write(interaction.guild.id, { "tickets.useCustom": true }, []); |
| data.useCustom = true; |
| } else { |
| i.deferUpdate(); |
| break; |
| } |
| } |
| return data; |
| } |
| |
| |
| const check = (interaction: CommandInteraction) => { |
| const member = (interaction.member as Discord.GuildMember); |
| if (!member.permissions.has("MANAGE_GUILD")) throw "You must have the *Manage Server* permission to use this command"; |
| return true; |
| }; |
| |
| export { command }; |
| export { callback }; |
| export { check }; |