blob: 863c65966b16d94048a4424e65596e6bef843aa4 [file] [log] [blame]
import { LoadingEmbed } from "./../../utils/defaultEmbeds.js";
import getEmojiByName from "../../utils/getEmojiByName.js";
import EmojiEmbed from "../../utils/generateEmojiEmbed.js";
import confirmationMessage from "../../utils/confirmationMessage.js";
import Discord, {
CommandInteraction,
GuildChannel,
Message,
MessageActionRow,
MessageActionRowComponent,
MessageButton,
MessageComponentInteraction,
MessageSelectMenu,
Role,
SelectMenuInteraction,
TextInputComponent
} from "discord.js";
import { SelectMenuOption, SlashCommandSubcommandBuilder } from "@discordjs/builders";
import { ChannelType } from "discord-api-types/v9";
import client from "../../utils/client.js";
import { toHexInteger, toHexArray, tickets as ticketTypes } from "../../utils/calculate.js";
import { capitalize } from "../../utils/generateKeyValueList.js";
import { modalInteractionCollector } from "../../utils/dualCollector.js";
import type { GuildConfig } from "../../utils/database.js";
const command = (builder: SlashCommandSubcommandBuilder) =>
builder
.setName("tickets")
.setDescription("Shows settings for tickets | Use no arguments to manage custom types")
.addStringOption((option) =>
option
.setName("enabled")
.setDescription("If users should be able to create tickets")
.setRequired(false)
.addChoices([
["Yes", "yes"],
["No", "no"]
])
)
.addChannelOption((option) =>
option
.setName("category")
.setDescription("The category where tickets are created")
.addChannelType(ChannelType.GuildCategory)
.setRequired(false)
)
.addNumberOption((option) =>
option
.setName("maxticketsperuser")
.setDescription("The maximum amount of tickets a user can create | Default: 5")
.setRequired(false)
.setMinValue(1)
)
.addRoleOption((option) =>
option
.setName("supportrole")
.setDescription(
"This role will have view access to all tickets and will be pinged when a ticket is created"
)
.setRequired(false)
);
const callback = async (interaction: CommandInteraction): Promise<unknown> => {
let m = (await interaction.reply({
embeds: LoadingEmbed,
ephemeral: true,
fetchReply: true
})) as Message;
const options = {
enabled: interaction.options.getString("enabled")?.startsWith("yes") as boolean | null,
category: interaction.options.getChannel("category"),
maxtickets: interaction.options.getNumber("maxticketsperuser"),
supportping: interaction.options.getRole("supportrole")
};
if (options.enabled !== null || options.category || options.maxtickets || options.supportping) {
if (options.category) {
let channel: GuildChannel | null;
try {
channel = await interaction.guild!.channels.fetch(options.category.id);
} catch {
return await interaction.editReply({
embeds: [
new EmojiEmbed()
.setEmoji("CHANNEL.TEXT.DELETE")
.setTitle("Tickets > Category")
.setDescription("The channel you provided is not a valid category")
.setStatus("Danger")
]
});
}
if (!channel) return;
channel = channel as Discord.CategoryChannel;
if (channel.guild.id !== interaction.guild!.id)
return interaction.editReply({
embeds: [
new EmojiEmbed()
.setTitle("Tickets > Category")
.setDescription("You must choose a category in this server")
.setStatus("Danger")
.setEmoji("CHANNEL.TEXT.DELETE")
]
});
}
if (options.maxtickets) {
if (options.maxtickets < 1)
return interaction.editReply({
embeds: [
new EmojiEmbed()
.setTitle("Tickets > Max Tickets")
.setDescription("You must choose a number greater than 0")
.setStatus("Danger")
.setEmoji("CHANNEL.TEXT.DELETE")
]
});
}
let role: Role | null;
if (options.supportping) {
try {
role = await interaction.guild!.roles.fetch(options.supportping.id);
} catch {
return await interaction.editReply({
embeds: [
new EmojiEmbed()
.setEmoji("GUILD.ROLE.DELETE")
.setTitle("Tickets > Support Ping")
.setDescription("The role you provided is not a valid role")
.setStatus("Danger")
]
});
}
if (!role) return;
role = role as Discord.Role;
if (role.guild.id !== interaction.guild!.id)
return interaction.editReply({
embeds: [
new EmojiEmbed()
.setTitle("Tickets > Support Ping")
.setDescription("You must choose a role in this server")
.setStatus("Danger")
.setEmoji("GUILD.ROLE.DELETE")
]
});
}
const confirmation = await new confirmationMessage(interaction)
.setEmoji("GUILD.TICKET.ARCHIVED", "GUILD.TICKET.CLOSE")
.setTitle("Tickets")
.setDescription(
(options.category ? `**Category:** ${options.category.name}\n` : "") +
(options.maxtickets ? `**Max Tickets:** ${options.maxtickets}\n` : "") +
(options.supportping ? `**Support Ping:** ${options.supportping.name}\n` : "") +
(options.enabled !== null
? `**Enabled:** ${
options.enabled
? `${getEmojiByName("CONTROL.TICK")} Yes`
: `${getEmojiByName("CONTROL.CROSS")} No`
}\n`
: "") +
"\nAre you sure you want to apply these settings?"
)
.setColor("Warning")
.setInverted(true)
.send(true);
if (confirmation.cancelled) return;
if (confirmation.success) {
const toUpdate: Record<string, string | boolean | number> = {};
if (options.enabled !== null) toUpdate["tickets.enabled"] = options.enabled;
if (options.category) toUpdate["tickets.category"] = options.category.id;
if (options.maxtickets) toUpdate["tickets.maxTickets"] = options.maxtickets;
if (options.supportping) toUpdate["tickets.supportRole"] = options.supportping.id;
try {
await client.database.guilds.write(interaction.guild!.id, toUpdate);
} catch (e) {
return interaction.editReply({
embeds: [
new EmojiEmbed()
.setTitle("Tickets")
.setDescription("Something went wrong and the staff notifications channel could not be set")
.setStatus("Danger")
.setEmoji("GUILD.TICKET.DELETE")
],
components: []
});
}
} else {
return interaction.editReply({
embeds: [
new EmojiEmbed()
.setTitle("Tickets")
.setDescription("No changes were made")
.setStatus("Success")
.setEmoji("GUILD.TICKET.OPEN")
],
components: []
});
}
}
let data = await client.database.guilds.read(interaction.guild!.id);
data.tickets.customTypes = (data.tickets.customTypes || []).filter(
(value: string, index: number, array: string[]) => array.indexOf(value) === index
);
let lastClicked = "";
let embed: EmojiEmbed;
data = {
enabled: data.tickets.enabled,
category: data.tickets.category,
maxTickets: data.tickets.maxTickets,
supportRole: data.tickets.supportRole,
useCustom: data.tickets.useCustom,
types: data.tickets.types,
customTypes: data.tickets.customTypes
};
let timedOut = false;
while (!timedOut) {
embed = new EmojiEmbed()
.setTitle("Tickets")
.setDescription(
`${data.enabled ? "" : getEmojiByName("TICKETS.REPORT")} **Enabled:** ${
data.enabled ? `${getEmojiByName("CONTROL.TICK")} Yes` : `${getEmojiByName("CONTROL.CROSS")} No`
}\n` +
`${data.category ? "" : getEmojiByName("TICKETS.REPORT")} **Category:** ${
data.category ? `<#${data.category}>` : "*None set*"
}\n` +
`**Max Tickets:** ${data.maxTickets ? data.maxTickets : "*No limit*"}\n` +
`**Support Ping:** ${data.supportRole ? `<@&${data.supportRole}>` : "*None set*"}\n\n` +
(data.useCustom && data.customTypes === null ? `${getEmojiByName("TICKETS.REPORT")} ` : "") +
`${data.useCustom ? "Custom" : "Default"} types in use` +
"\n\n" +
`${getEmojiByName("TICKETS.REPORT")} *Indicates a setting stopping tickets from being used*`
)
.setStatus("Success")
.setEmoji("GUILD.TICKET.OPEN");
m = (await interaction.editReply({
embeds: [embed],
components: [
new MessageActionRow().addComponents([
new MessageButton()
.setLabel("Tickets " + (data.enabled ? "enabled" : "disabled"))
.setEmoji(getEmojiByName("CONTROL." + (data.enabled ? "TICK" : "CROSS"), "id"))
.setStyle(data.enabled ? "SUCCESS" : "DANGER")
.setCustomId("enabled"),
new MessageButton()
.setLabel(lastClicked === "cat" ? "Click again to confirm" : "Clear category")
.setEmoji(getEmojiByName("CONTROL.CROSS", "id"))
.setStyle("DANGER")
.setCustomId("clearCategory")
.setDisabled(data.category === null),
new MessageButton()
.setLabel(lastClicked === "max" ? "Click again to confirm" : "Reset max tickets")
.setEmoji(getEmojiByName("CONTROL.CROSS", "id"))
.setStyle("DANGER")
.setCustomId("clearMaxTickets")
.setDisabled(data.maxTickets === 5),
new MessageButton()
.setLabel(lastClicked === "sup" ? "Click again to confirm" : "Clear support ping")
.setEmoji(getEmojiByName("CONTROL.CROSS", "id"))
.setStyle("DANGER")
.setCustomId("clearSupportPing")
.setDisabled(data.supportRole === null)
]),
new MessageActionRow().addComponents([
new MessageButton()
.setLabel("Manage types")
.setEmoji(getEmojiByName("TICKETS.OTHER", "id"))
.setStyle("SECONDARY")
.setCustomId("manageTypes"),
new MessageButton()
.setLabel("Add create ticket button")
.setEmoji(getEmojiByName("TICKETS.SUGGESTION", "id"))
.setStyle("PRIMARY")
.setCustomId("send")
])
]
})) as Message;
let i: MessageComponentInteraction;
try {
i = await m.awaitMessageComponent({ time: 300000 });
} catch (e) {
timedOut = true;
continue;
}
i.deferUpdate();
if ((i.component as MessageActionRowComponent).customId === "clearCategory") {
if (lastClicked === "cat") {
lastClicked = "";
await client.database.guilds.write(interaction.guild!.id, null, ["tickets.category"]);
data.category = undefined;
} else lastClicked = "cat";
} else if ((i.component as MessageActionRowComponent).customId === "clearMaxTickets") {
if (lastClicked === "max") {
lastClicked = "";
await client.database.guilds.write(interaction.guild!.id, null, ["tickets.maxTickets"]);
data.maxTickets = 5;
} else lastClicked = "max";
} else if ((i.component as MessageActionRowComponent).customId === "clearSupportPing") {
if (lastClicked === "sup") {
lastClicked = "";
await client.database.guilds.write(interaction.guild!.id, null, ["tickets.supportRole"]);
data.supportRole = undefined;
} else lastClicked = "sup";
} else if ((i.component as MessageActionRowComponent).customId === "send") {
const ticketMessages = [
{
label: "Create ticket",
description: "Click the button below to create a ticket"
},
{
label: "Issues, questions or feedback?",
description: "Click below to open a ticket and get help from our staff team"
},
{
label: "Contact Us",
description: "Click the button below to speak to us privately"
}
];
let innerTimedOut = false;
let templateSelected = false;
while (!innerTimedOut && !templateSelected) {
const enabled = data.enabled && data.category !== null;
await interaction.editReply({
embeds: [
new EmojiEmbed()
.setTitle("Ticket Button")
.setDescription("Select a message template to send in this channel")
.setFooter({
text: enabled
? ""
: "Tickets are not set up correctly so the button may not work for users. Check the main menu to find which options must be set."
})
.setStatus(enabled ? "Success" : "Warning")
.setEmoji("GUILD.ROLES.CREATE")
],
components: [
new MessageActionRow().addComponents([
new MessageSelectMenu()
.setOptions(
ticketMessages.map(
(
t: {
label: string;
description: string;
value?: string;
},
index
) => {
t.value = index.toString();
return t as {
value: string;
label: string;
description: string;
};
}
)
)
.setCustomId("template")
.setMaxValues(1)
.setMinValues(1)
.setPlaceholder("Select a message template")
]),
new MessageActionRow().addComponents([
new MessageButton()
.setCustomId("back")
.setLabel("Back")
.setEmoji(getEmojiByName("CONTROL.LEFT", "id"))
.setStyle("DANGER"),
new MessageButton().setCustomId("blank").setLabel("Empty").setStyle("SECONDARY"),
new MessageButton()
.setCustomId("custom")
.setLabel("Custom")
.setEmoji(getEmojiByName("TICKETS.OTHER", "id"))
.setStyle("PRIMARY")
])
]
});
let i: MessageComponentInteraction;
try {
i = await m.awaitMessageComponent({ time: 300000 });
} catch (e) {
innerTimedOut = true;
continue;
}
if ((i.component as MessageActionRowComponent).customId === "template") {
i.deferUpdate();
await interaction.channel!.send({
embeds: [
new EmojiEmbed()
.setTitle(ticketMessages[parseInt((i as SelectMenuInteraction).values[0]!)]!.label)
.setDescription(
ticketMessages[parseInt((i as SelectMenuInteraction).values[0]!)]!.description
)
.setStatus("Success")
.setEmoji("GUILD.TICKET.OPEN")
],
components: [
new MessageActionRow().addComponents([
new MessageButton()
.setLabel("Create Ticket")
.setEmoji(getEmojiByName("CONTROL.TICK", "id"))
.setStyle("SUCCESS")
.setCustomId("createticket")
])
]
});
templateSelected = true;
continue;
} else if ((i.component as MessageActionRowComponent).customId === "blank") {
i.deferUpdate();
await interaction.channel!.send({
components: [
new MessageActionRow().addComponents([
new MessageButton()
.setLabel("Create Ticket")
.setEmoji(getEmojiByName("TICKETS.SUGGESTION", "id"))
.setStyle("SUCCESS")
.setCustomId("createticket")
])
]
});
templateSelected = true;
continue;
} else if ((i.component as MessageActionRowComponent).customId === "custom") {
await i.showModal(
new Discord.Modal()
.setCustomId("modal")
.setTitle("Enter embed details")
.addComponents(
new MessageActionRow<TextInputComponent>().addComponents(
new TextInputComponent()
.setCustomId("title")
.setLabel("Title")
.setMaxLength(256)
.setRequired(true)
.setStyle("SHORT")
),
new MessageActionRow<TextInputComponent>().addComponents(
new TextInputComponent()
.setCustomId("description")
.setLabel("Description")
.setMaxLength(4000)
.setRequired(true)
.setStyle("PARAGRAPH")
)
)
);
await interaction.editReply({
embeds: [
new EmojiEmbed()
.setTitle("Ticket Button")
.setDescription("Modal opened. If you can't see it, click back and try again.")
.setStatus("Success")
.setEmoji("GUILD.TICKET.OPEN")
],
components: [
new MessageActionRow().addComponents([
new MessageButton()
.setLabel("Back")
.setEmoji(getEmojiByName("CONTROL.LEFT", "id"))
.setStyle("PRIMARY")
.setCustomId("back")
])
]
});
let out;
try {
out = await modalInteractionCollector(
m,
(m) => m.channel!.id === interaction.channel!.id,
(m) => m.customId === "modify"
);
} catch (e) {
innerTimedOut = true;
continue;
}
if (out.fields) {
const title = out.fields.getTextInputValue("title");
const description = out.fields.getTextInputValue("description");
await interaction.channel.send({
embeds: [
new EmojiEmbed()
.setTitle(title)
.setDescription(description)
.setStatus("Success")
.setEmoji("GUILD.TICKET.OPEN")
],
components: [
new MessageActionRow().addComponents([
new MessageButton()
.setLabel("Create Ticket")
.setEmoji(getEmojiByName("TICKETS.SUGGESTION", "id"))
.setStyle("SUCCESS")
.setCustomId("createticket")
])
]
});
templateSelected = true;
}
}
}
} else if ((i.component as MessageActionRowComponent).customId === "enabled") {
await client.database.guilds.write(interaction.guild.id, {
"tickets.enabled": !data.enabled
});
data.enabled = !data.enabled;
} else if ((i.component as MessageActionRowComponent).customId === "manageTypes") {
data = await manageTypes(interaction, data, m as Message);
}
}
await interaction.editReply({
embeds: [embed.setFooter({ text: "Message timed out" })],
components: []
});
};
async function manageTypes(interaction: CommandInteraction, data: GuildConfig["tickets"], m: Message) {
let timedOut = false;
let backPressed = false;
while (!timedOut && !backPressed) {
if (data.useCustom) {
const customTypes = data.customTypes;
await interaction.editReply({
embeds: [
new EmojiEmbed()
.setTitle("Tickets > Types")
.setDescription(
"**Custom types enabled**\n\n" +
"**Types in use:**\n" +
(customTypes !== null ? customTypes.map((t) => `> ${t}`).join("\n") : "*None set*") +
"\n\n" +
(customTypes === null
? `${getEmojiByName(
"TICKETS.REPORT"
)} Having no types will disable tickets. Please add at least 1 type or use default types`
: "")
)
.setStatus("Success")
.setEmoji("GUILD.TICKET.OPEN")
],
components: (customTypes
? [
new MessageActionRow().addComponents([
new Discord.MessageSelectMenu()
.setCustomId("removeTypes")
.setPlaceholder("Select types to remove")
.setMaxValues(customTypes.length)
.setMinValues(1)
.addOptions(
customTypes.map((t) => ({
label: t,
value: t
}))
)
])
]
: []
).concat([
new MessageActionRow().addComponents([
new MessageButton()
.setLabel("Back")
.setEmoji(getEmojiByName("CONTROL.LEFT", "id"))
.setStyle("PRIMARY")
.setCustomId("back"),
new MessageButton()
.setLabel("Add new type")
.setEmoji(getEmojiByName("TICKETS.SUGGESTION", "id"))
.setStyle("PRIMARY")
.setCustomId("addType")
.setDisabled(customTypes !== null && customTypes.length >= 25),
new MessageButton()
.setLabel("Switch to default types")
.setStyle("SECONDARY")
.setCustomId("switchToDefault")
])
])
});
} else {
const inUse = toHexArray(data.types, ticketTypes);
const options = [];
ticketTypes.forEach((type) => {
options.push(
new SelectMenuOption({
label: capitalize(type),
value: type,
emoji: client.emojis.cache.get(getEmojiByName(`TICKETS.${type.toUpperCase()}`, "id")),
default: inUse.includes(type)
})
);
});
const selectPane = new MessageActionRow().addComponents([
new Discord.MessageSelectMenu()
.addOptions(options)
.setCustomId("types")
.setMaxValues(ticketTypes.length)
.setMinValues(1)
.setPlaceholder("Select types to use")
]);
await interaction.editReply({
embeds: [
new EmojiEmbed()
.setTitle("Tickets > Types")
.setDescription(
"**Default types enabled**\n\n" +
"**Types in use:**\n" +
inUse
.map((t) => `> ${getEmojiByName("TICKETS." + t.toUpperCase())} ${capitalize(t)}`)
.join("\n")
)
.setStatus("Success")
.setEmoji("GUILD.TICKET.OPEN")
],
components: [
selectPane,
new MessageActionRow().addComponents([
new MessageButton()
.setLabel("Back")
.setEmoji(getEmojiByName("CONTROL.LEFT", "id"))
.setStyle("PRIMARY")
.setCustomId("back"),
new MessageButton()
.setLabel("Switch to custom types")
.setStyle("SECONDARY")
.setCustomId("switchToCustom")
])
]
});
}
let i;
try {
i = await m.awaitMessageComponent({ time: 300000 });
} catch (e) {
timedOut = true;
continue;
}
if (i.component.customId === "types") {
i.deferUpdate();
const types = toHexInteger(i.values, ticketTypes);
await client.database.guilds.write(interaction.guild.id, {
"tickets.types": types
});
data.types = types;
} else if (i.component.customId === "removeTypes") {
i.deferUpdate();
const types = i.values;
let customTypes = data.customTypes;
if (customTypes) {
customTypes = customTypes.filter((t) => !types.includes(t));
customTypes = customTypes.length > 0 ? customTypes : null;
await client.database.guilds.write(interaction.guild.id, {
"tickets.customTypes": customTypes
});
data.customTypes = customTypes;
}
} else if (i.component.customId === "addType") {
await i.showModal(
new Discord.Modal()
.setCustomId("modal")
.setTitle("Enter a name for the new type")
.addComponents(
new MessageActionRow<TextInputComponent>().addComponents(
new TextInputComponent()
.setCustomId("type")
.setLabel("Name")
.setMaxLength(100)
.setMinLength(1)
.setPlaceholder('E.g. "Server Idea"')
.setRequired(true)
.setStyle("SHORT")
)
)
);
await interaction.editReply({
embeds: [
new EmojiEmbed()
.setTitle("Tickets > Types")
.setDescription("Modal opened. If you can't see it, click back and try again.")
.setStatus("Success")
.setEmoji("GUILD.TICKET.OPEN")
],
components: [
new MessageActionRow().addComponents([
new MessageButton()
.setLabel("Back")
.setEmoji(getEmojiByName("CONTROL.LEFT", "id"))
.setStyle("PRIMARY")
.setCustomId("back")
])
]
});
let out;
try {
out = await modalInteractionCollector(
m,
(m) => m.channel.id === interaction.channel.id,
(m) => m.customId === "addType"
);
} catch (e) {
continue;
}
if (out.fields) {
let toAdd = out.fields.getTextInputValue("type");
if (!toAdd) {
continue;
}
toAdd = toAdd.substring(0, 80);
try {
await client.database.guilds.append(interaction.guild.id, "tickets.customTypes", toAdd);
} catch {
continue;
}
data.customTypes = data.customTypes ?? [];
if (!data.customTypes.includes(toAdd)) {
data.customTypes.push(toAdd);
}
} else {
continue;
}
} else if (i.component.customId === "switchToDefault") {
i.deferUpdate();
await client.database.guilds.write(interaction.guild.id, { "tickets.useCustom": false }, []);
data.useCustom = false;
} else if (i.component.customId === "switchToCustom") {
i.deferUpdate();
await client.database.guilds.write(interaction.guild.id, { "tickets.useCustom": true }, []);
data.useCustom = true;
} else {
i.deferUpdate();
backPressed = true;
}
}
return data;
}
const check = (interaction: CommandInteraction) => {
const member = interaction.member as Discord.GuildMember;
if (!member.permissions.has("MANAGE_GUILD"))
throw new Error("You must have the *Manage Server* permission to use this command");
return true;
};
export { command };
export { callback };
export { check };