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pranav nachnekar27910542019-09-03 12:04:52 +05301import datetime
pranav nachnekarc5b2a582019-09-03 14:16:47 +05302import json
Chillar Anand915b3432021-09-02 16:44:59 +05303
4import frappe
Pranav Nachanekar93670fe2019-10-03 11:58:02 +05305import pytz
Mohammed Yusuf Shaikh86f418392021-07-02 12:19:24 +05306from frappe import _
barredterra502a37a2023-03-04 19:31:40 +01007from frappe.utils.data import get_system_timezone
Pranav Nachanekar91a56492019-09-17 16:58:41 +05308
0Pranav76b20a52019-11-07 13:24:59 +05309WEEKDAYS = ["Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday"]
Pranav Nachanekar91a56492019-09-17 16:58:41 +053010
Pranav Nachanekar63dbacd2019-09-09 15:19:57 +053011no_cache = 1
12
Pranav Nachanekar25148d02019-10-04 11:32:39 +053013
Pranav Nachanekar9e36a9e2019-10-04 11:28:29 +053014def get_context(context):
Ankush Menat494bd9e2022-03-28 18:52:46 +053015 is_enabled = frappe.db.get_single_value("Appointment Booking Settings", "enable_scheduling")
0Pranav75db6f72019-11-07 12:47:00 +053016 if is_enabled:
17 return context
18 else:
Ankush Menat494bd9e2022-03-28 18:52:46 +053019 frappe.redirect_to_message(
20 _("Appointment Scheduling Disabled"),
21 _("Appointment Scheduling has been disabled for this site"),
22 http_status_code=302,
23 indicator_color="red",
24 )
0Pranav0671ea82019-11-07 13:31:56 +053025 raise frappe.Redirect
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053026
Ankush Menat494bd9e2022-03-28 18:52:46 +053027
pranav nachnekar27910542019-09-03 12:04:52 +053028@frappe.whitelist(allow_guest=True)
29def get_appointment_settings():
Daizy Modiac51c272022-12-15 16:53:51 +053030 settings = frappe.get_cached_value(
31 "Appointment Booking Settings",
32 None,
Daizy Modi4802d712022-12-16 15:55:58 +053033 ["advance_booking_days", "appointment_duration", "success_redirect_url"],
Daizy Modiac51c272022-12-15 16:53:51 +053034 as_dict=True,
35 )
0Pranav75db6f72019-11-07 12:47:00 +053036 return settings
pranav nachnekar27910542019-09-03 12:04:52 +053037
Ankush Menat494bd9e2022-03-28 18:52:46 +053038
pranav nachnekar27910542019-09-03 12:04:52 +053039@frappe.whitelist(allow_guest=True)
40def get_timezones():
0Pranav84ae2cc2019-12-18 15:44:04 +053041 import pytz
Ankush Menat494bd9e2022-03-28 18:52:46 +053042
0Pranav84ae2cc2019-12-18 15:44:04 +053043 return pytz.all_timezones
pranav nachnekar27910542019-09-03 12:04:52 +053044
Ankush Menat494bd9e2022-03-28 18:52:46 +053045
pranav nachnekar27910542019-09-03 12:04:52 +053046@frappe.whitelist(allow_guest=True)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053047def get_appointment_slots(date, timezone):
0Pranav75db6f72019-11-07 12:47:00 +053048 # Convert query to local timezones
Ankush Menat494bd9e2022-03-28 18:52:46 +053049 format_string = "%Y-%m-%d %H:%M:%S"
50 query_start_time = datetime.datetime.strptime(date + " 00:00:00", format_string)
51 query_end_time = datetime.datetime.strptime(date + " 23:59:59", format_string)
0Pranav51208b32019-11-07 12:54:48 +053052 query_start_time = convert_to_system_timezone(timezone, query_start_time)
53 query_end_time = convert_to_system_timezone(timezone, query_end_time)
54 now = convert_to_guest_timezone(timezone, datetime.datetime.now())
0Pranave4941442019-10-31 15:38:39 +053055
0Pranav75db6f72019-11-07 12:47:00 +053056 # Database queries
Ankush Menat494bd9e2022-03-28 18:52:46 +053057 settings = frappe.get_doc("Appointment Booking Settings")
58 holiday_list = frappe.get_doc("Holiday List", settings.holiday_list)
0Pranav76b20a52019-11-07 13:24:59 +053059 timeslots = get_available_slots_between(query_start_time, query_end_time, settings)
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053060
0Pranav75db6f72019-11-07 12:47:00 +053061 # Filter and convert timeslots
62 converted_timeslots = []
63 for timeslot in timeslots:
0Pranav51208b32019-11-07 12:54:48 +053064 converted_timeslot = convert_to_guest_timezone(timezone, timeslot)
0Pranav75db6f72019-11-07 12:47:00 +053065 # Check if holiday
66 if _is_holiday(converted_timeslot.date(), holiday_list):
0Pranav76b20a52019-11-07 13:24:59 +053067 converted_timeslots.append(dict(time=converted_timeslot, availability=False))
0Pranav75db6f72019-11-07 12:47:00 +053068 continue
69 # Check availability
70 if check_availabilty(timeslot, settings) and converted_timeslot >= now:
0Pranav76b20a52019-11-07 13:24:59 +053071 converted_timeslots.append(dict(time=converted_timeslot, availability=True))
0Pranav75db6f72019-11-07 12:47:00 +053072 else:
0Pranav76b20a52019-11-07 13:24:59 +053073 converted_timeslots.append(dict(time=converted_timeslot, availability=False))
Ankush Menat494bd9e2022-03-28 18:52:46 +053074 date_required = datetime.datetime.strptime(date + " 00:00:00", format_string).date()
0Pranav75db6f72019-11-07 12:47:00 +053075 converted_timeslots = filter_timeslots(date_required, converted_timeslots)
76 return converted_timeslots
pranav nachnekar27910542019-09-03 12:04:52 +053077
Ankush Menat494bd9e2022-03-28 18:52:46 +053078
pranav nachnekar27910542019-09-03 12:04:52 +053079def get_available_slots_between(query_start_time, query_end_time, settings):
0Pranav75db6f72019-11-07 12:47:00 +053080 records = _get_records(query_start_time, query_end_time, settings)
81 timeslots = []
Ankush Menat494bd9e2022-03-28 18:52:46 +053082 appointment_duration = datetime.timedelta(minutes=settings.appointment_duration)
0Pranav75db6f72019-11-07 12:47:00 +053083 for record in records:
84 if record.day_of_week == WEEKDAYS[query_start_time.weekday()]:
0Pranav76b20a52019-11-07 13:24:59 +053085 current_time = _deltatime_to_datetime(query_start_time, record.from_time)
86 end_time = _deltatime_to_datetime(query_start_time, record.to_time)
0Pranav75db6f72019-11-07 12:47:00 +053087 else:
0Pranav76b20a52019-11-07 13:24:59 +053088 current_time = _deltatime_to_datetime(query_end_time, record.from_time)
89 end_time = _deltatime_to_datetime(query_end_time, record.to_time)
0Pranav75db6f72019-11-07 12:47:00 +053090 while current_time + appointment_duration <= end_time:
91 timeslots.append(current_time)
92 current_time += appointment_duration
93 return timeslots
pranav nachnekar27910542019-09-03 12:04:52 +053094
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +053095
96@frappe.whitelist(allow_guest=True)
0Pranave4941442019-10-31 15:38:39 +053097def create_appointment(date, time, tz, contact):
Daizy Modi4802d712022-12-16 15:55:58 +053098 format_string = "%Y-%m-%d %H:%M:%S"
99 scheduled_time = datetime.datetime.strptime(date + " " + time, format_string)
0Pranav83100c92019-11-07 13:37:11 +0530100 # Strip tzinfo from datetime objects since it's handled by the doctype
Ankush Menat494bd9e2022-03-28 18:52:46 +0530101 scheduled_time = scheduled_time.replace(tzinfo=None)
Daizy Modi4802d712022-12-16 15:55:58 +0530102 scheduled_time = convert_to_system_timezone(tz, scheduled_time)
103 scheduled_time = scheduled_time.replace(tzinfo=None)
0Pranav83100c92019-11-07 13:37:11 +0530104 # Create a appointment document from form
Ankush Menat494bd9e2022-03-28 18:52:46 +0530105 appointment = frappe.new_doc("Appointment")
Daizy Modi4802d712022-12-16 15:55:58 +0530106 appointment.scheduled_time = scheduled_time
107 contact = json.loads(contact)
108 appointment.customer_name = contact.get("name", None)
109 appointment.customer_phone_number = contact.get("number", None)
110 appointment.customer_skype = contact.get("skype", None)
111 appointment.customer_details = contact.get("notes", None)
112 appointment.customer_email = contact.get("email", None)
113 appointment.status = "Open"
Daizy Modiac51c272022-12-15 16:53:51 +0530114 appointment.insert(ignore_permissions=True)
0Pranav511780a2019-11-14 12:47:08 +0530115 return appointment
pranav nachnekar27910542019-09-03 12:04:52 +0530116
Ankush Menat494bd9e2022-03-28 18:52:46 +0530117
pranav nachnekarc5b2a582019-09-03 14:16:47 +0530118# Helper Functions
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530119def filter_timeslots(date, timeslots):
0Pranav75db6f72019-11-07 12:47:00 +0530120 filtered_timeslots = []
121 for timeslot in timeslots:
Ankush Menat494bd9e2022-03-28 18:52:46 +0530122 if timeslot["time"].date() == date:
0Pranav75db6f72019-11-07 12:47:00 +0530123 filtered_timeslots.append(timeslot)
124 return filtered_timeslots
pranav nachnekar27910542019-09-03 12:04:52 +0530125
Ankush Menat494bd9e2022-03-28 18:52:46 +0530126
0Pranavf25e2a22019-11-13 12:01:36 +0530127def convert_to_guest_timezone(guest_tz, datetimeobject):
0Pranav75db6f72019-11-07 12:47:00 +0530128 guest_tz = pytz.timezone(guest_tz)
barredterra502a37a2023-03-04 19:31:40 +0100129 local_timezone = pytz.timezone(get_system_timezone())
0Pranav75db6f72019-11-07 12:47:00 +0530130 datetimeobject = local_timezone.localize(datetimeobject)
131 datetimeobject = datetimeobject.astimezone(guest_tz)
132 return datetimeobject
0Pranave4941442019-10-31 15:38:39 +0530133
Ankush Menat494bd9e2022-03-28 18:52:46 +0530134
135def convert_to_system_timezone(guest_tz, datetimeobject):
0Pranav75db6f72019-11-07 12:47:00 +0530136 guest_tz = pytz.timezone(guest_tz)
137 datetimeobject = guest_tz.localize(datetimeobject)
barredterra502a37a2023-03-04 19:31:40 +0100138 system_tz = pytz.timezone(get_system_timezone())
0Pranav75db6f72019-11-07 12:47:00 +0530139 datetimeobject = datetimeobject.astimezone(system_tz)
140 return datetimeobject
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530141
Ankush Menat494bd9e2022-03-28 18:52:46 +0530142
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530143def check_availabilty(timeslot, settings):
Ankush Menat494bd9e2022-03-28 18:52:46 +0530144 return frappe.db.count("Appointment", {"scheduled_time": timeslot}) < settings.number_of_agents
145
Pranav Nachanekar110f4ea2019-09-09 17:04:25 +0530146
pranav nachnekar27910542019-09-03 12:04:52 +0530147def _is_holiday(date, holiday_list):
0Pranav75db6f72019-11-07 12:47:00 +0530148 for holiday in holiday_list.holidays:
149 if holiday.holiday_date == date:
150 return True
151 return False
pranav nachnekar27910542019-09-03 12:04:52 +0530152
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530153
pranav nachnekar27910542019-09-03 12:04:52 +0530154def _get_records(start_time, end_time, settings):
0Pranav75db6f72019-11-07 12:47:00 +0530155 records = []
156 for record in settings.availability_of_slots:
Ankush Menat494bd9e2022-03-28 18:52:46 +0530157 if (
158 record.day_of_week == WEEKDAYS[start_time.weekday()]
159 or record.day_of_week == WEEKDAYS[end_time.weekday()]
160 ):
0Pranav75db6f72019-11-07 12:47:00 +0530161 records.append(record)
162 return records
pranav nachnekar27910542019-09-03 12:04:52 +0530163
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530164
pranav nachnekar27910542019-09-03 12:04:52 +0530165def _deltatime_to_datetime(date, deltatime):
0Pranav75db6f72019-11-07 12:47:00 +0530166 time = (datetime.datetime.min + deltatime).time()
167 return datetime.datetime.combine(date.date(), time)
pranav nachnekar27910542019-09-03 12:04:52 +0530168
Pranav Nachanekar25148d02019-10-04 11:32:39 +0530169
pranav nachnekar27910542019-09-03 12:04:52 +0530170def _datetime_to_deltatime(date_time):
0Pranav75db6f72019-11-07 12:47:00 +0530171 midnight = datetime.datetime.combine(date_time.date(), datetime.time.min)
Ankush Menat494bd9e2022-03-28 18:52:46 +0530172 return date_time - midnight